Gridspace

Join us for a reveal party for call.chat, a new AI voice technology product geared toward fast-moving entrepreneurs, business owners, and contractors. Much more detail will be shared when call.chat makes its debut in the DTLA Arts District on the evening of December 12. Expect opportunities for hands-on testing of call.chat, and even a complimentary trial period of call.chat for your business or special project. And the Gridspace founders will lead a discussion and provide insights to business integrations of cutting-edge of speech tech and AI. We'll have food, drink, and entertainment in abundance. Spots are limited, so please RSVP in the next few days! RSVP Here: https://lu.ma/z2cq0no3

We're proud to announce our partnership with Incept Health on the development and launch of Betty Blood™, aimed at improving and expanding recruitment of blood donors. Betty Blood™ is capable of making appointment reminder calls and answering common donor inquiries. Additionally, she proactively reaches out to potential donors, gauging their willingness to donate and seamlessly transferring interested individuals to a scheduling specialist, creating a streamlined and donor-friendly experience that combines the best in AI technology with seamless human interaction. To learn more: https://hubs.li/Q02-drqN0

Introducing Betty Blood™: Revolutionizing Donor Engagement with AI! We’re thrilled to announce the launch of Betty Blood™, Incept’s groundbreaking AI-powered voice agent, transforming how blood centers connect with donors. What Betty Does: - Appointment Reminders: Ensures donors never miss a scheduled donation. - Common Questions: Provides instant answers to donor inquiries. - Proactive Outreach: Engages potential donors and transfers interested individuals to scheduling specialists seamlessly. How We Built Betty: Betty Blood™ combines Incept’s 20+ years of donor recruitment expertise with cutting-edge speech technology developed in partnership with Gridspace, delivering a natural, human-like interaction that simplifies recruitment while boosting donor engagement. “Betty simplifies recruitment while keeping authentic interactions at the forefront.” — Darren H., President of Incept Learn more about Betty Blood™ here: https://lnkd.in/gsn_J7if #Innovation #AI #DonorEngagement

Gridspace Co-Founder and Co-Head of Engineering Anthony Scodary answers the question, "What Is Backpropagation" as part of an ongoing series that hopes to shed some light on Machine Learning and Computer Science. Find the full video here! https://hubs.li/Q02-090F0 #artificialintelligence #virtualagent #AI #artificialgeneralintelligence

Gridspace Co-Founder and Co-Head of Engineering Anthony Scodary answers the question, "What is The Turing Test" as part of an ongoing series that hopes to shed some light on Machine Learning and Computer Science. Link to the original paper: COMPUTING MACHINERY AND INTELLIGENCE By A. M. Turing https://hubs.li/Q02ZTFjN0 #artificialintelligence #machinelearning #computerscience #ml

Nico and Anthony call Spirit Airlines' phone system to compare it to modern IVR technology. For the full video, click on the link below! https://hubs.li/Q02ZKY6y0 Talk to Grace yourself at https://hubs.li/Q02ZKVC50 #artificialintelligence #machinelearning #llm #largelanguagemodels #ai #virtualagent

How can businesses ensure confidence in the GenAI solutions they are increasingly using for customer and employee interactions? The first step is understanding the risks, and the next is implementing effective trust and safety measures. In a new Opus Research report, I provide an overview of the primary risks associated with the current generation of GenAI applications (those powered by LLMs). I also examine how enterprise solution providers, particularly CCaaS vendors, are addressing these risks. In addition, I explore specialized trust and safety vendors that offer robust safeguards for companies developing in-house GenAI solutions. Some of the GenAI trust and safety features examined include those offered by: Salesforce, Parloa, Cyara, Verint, NICE, Gridspace, Arize AI For those interested in learning more, a summary of the report is available in the link provided in the comments. To access the full report, please contact Pete Headrick for more information.

Gridspace Engineer and Voice Team Program Manager Phoebe Piercy talks on Detecting Emotion In Speech at Unparsed 2024, a conversational AI conference in London. https://hubs.li/Q02Zql8k0 To learn more about Gridspace go to https://hubs.li/Q02Zq9xQ0 #machinelearning #virtualagent #artificialintelligence #machinelearningengineer

Gridspace Co-Founder and Co-Head of Engineering Anthony Scodary answers the question, "What is a Computer?" as part of an ongoing series that hopes to shed some light on Machine Learning and Computer Science. #artificialintelligence #machinelearning #computerscience #ml

Nico and Anthony call Spirit Airlines' phone system to compare it to modern IVR technology. Full video here: https://hubs.li/Q02YYlk-0 Talk to Grace yourself at https://hubs.li/Q02YYqt10 #artificialintelligence #machinelearning #llm #largelanguagemodels #ai #virtualagent