Mongoose

🚨 We’re Hiring: Customer Lifecycle Marketing Manager At Mongoose, we believe every conversation matters. 💬 Our mission? To change lives by making conversation intelligence accessible in higher education—helping students, alumni, and families connect and thrive. If you’re passionate about crafting impactful experiences and building meaningful relationships, this role is for you. As our Customer Lifecycle Marketing Manager, you’ll drive engagement, retention, and advocacy, shaping every step of the customer journey. Think: ✨ Creating seamless onboarding and adoption strategies ✨ Building vibrant customer communities ✨ Hosting unforgettable events ✨ Designing programs that turn customers into lifelong fans This is your chance to join a team that’s transforming communication in higher ed, making a real difference—one conversation at a time. 📌 Salary: $90K–$110K 📌 Perks: 5 weeks PTO, 401K with 4% match, summer Fridays, home office stipend, and more! 📌 Apply: Send your resume + cover letter to jasmyne@hellomongoose.com. Join us in moving people forward—because every message counts. #NowHiring #MarketingJobs #HigherEd #Hiring

🚀 Join Mongoose and The Chronicle of Higher Education on our final Virtual Forum of 2024: The Student-Success Journey: Making the Final Steps Toward Graduation! 🎓 Student success is more than academics or small perks—it's about creating a comprehensive strategy that addresses every aspect of the student experience. From the smallest barriers like parking fines to larger challenges like course selection, every step of the journey matters. 🗓️ Date: Tuesday, December 10 ⏰ Time: 2 p.m. ET This is your chance to learn how to remove the roadblocks that prevent students from crossing the finish line. Gain actionable insights and strategies to ensure students don’t just start their journey—they finish it! 👩💻 Don't wait—register now and secure your spot! The link is in the comments. #StudentSuccess #HigherEd #GraduationGoals #VirtualEvent #EducationMatters

The Mongoose fam has been growing quickly! 🎉 Welcome, Brett Strassman! 🎉 We’re excited to announce that Brett is joining us as our new VP of FP&A. With experience from his recent role at Filogic and his time at Onna, Brett brings exceptional expertise in financial planning, budgeting, and operational metrics. We’re confident that Brett’s leadership and insights will have an immediate and meaningful impact, helping us continue to grow and support higher ed institutions in creating meaningful connections. Please join us in giving Brett a warm Mongoose welcome!

🎉 Welcome to the Mongoose family, Jasmyne Bell! 🎉 Jasmyne joins us as our People and Talent Operations Manager. She has dynamic experience recruiting across industries and with her passion for cultivating strong, inclusive cultures, she’s already an incredible asset to Mongoose. She's a champion for employee engagement and Diversity & Inclusion, and we admire her dedication to creating a remarkable workplace. We’re excited about the positive impact she’ll bring to our team!

We're excited to welcome Meara Hamidiani as the newest addition to the Mongoose family! 🎉 🌟 As our Content Marketing and Communications Director, Meara will play a pivotal role in crafting compelling content and amplifying our message to help higher education institutions create meaningful connections with their students. Her storytelling and strategic communication expertise perfectly fit our mission to transform engagement in higher ed. 🙌 Welcome, Meara! We can't wait to see the impact you will have. 😊

October Cadence updates - Tag, you’re it! 🏷️ Multiple tags per message → You can now add up to 20 tags per message, allowing for better categorization and tracking. → This feature enhances reporting accuracy and supports detailed insights within exports and segment builders. → Easily track message trends and improve follow-up strategies with improved data organization. 📩 Smart messages for personal inboxes → Personal inboxes now feature the same three smart message types as shared inboxes for enhanced engagement. → Use “Send to my assigned contacts only” to limit messages to only your contacts. → The “Send as assigned user” option routes smart message results directly to your inbox for easy access.

Are you ready to strengthen connections with your students? Join our webinar in partnership with Higher Ed Dive to explore how AI can transform communication, boost engagement, and improve enrollment! Learn from Josie Sutcliffe, Matt Baker, and Susie Carr about how AI-driven insights streamline processes and personalize interactions across your campus. 📅 Save your spot and discover how AI makes student communication more effective and empathetic. The link to register is in the comments! 🔗 #HigherEd #AIinEducation #StudentEngagement #EdTech

🚀 Harnessing Technology for Student Engagement 🎙️ Join us for a special episode of FYI: For Your Institution as we bid farewell to our host Gil Rogers. In this insightful episode, Gil sits down with Harrison "Soup" Campbell, Head of Community Experience at ZeeMee, to explore the exciting landscape of student engagement through technology. They delve into: - How institutions can leverage digital tools to connect with students. - The evolution of technology in higher education and its impact on processes. - Real-life insights on using social media and AI to enhance the student experience. Soup shares his groundbreaking work in higher education and reflects on past policies, highlighting how far we've come. This episode is a must-listen for anyone passionate about the future of student engagement! This marks the end of an era with Gil as our host. FYI: For Your Institution will be taking a pause. But don’t worry—all past episodes will remain on our blog, and wherever you get your podcasts. Find the link to today's full episode in the comments below! #Podcast #HigherEducation #StudentEngagement #TechnologyInEducation #AI #FarewellGil

📣 Shoutout to Jens Larson and the team at EWU for leading the way with the highest text engagement rate among their peers using Mongoose. 👏 It’s inspiring to see how meaningful conversations can drive real results—especially with this year’s increase in freshmen, transfers, and returning students. Keep up the great work!

We're partnering with The Chronicle of Higher Education this afternoon to discuss ways institutions can set up students for success! We'll chat about: 👉 The growing epidemic of loneliness, 👉 How it impacts students, and 👉 How colleges are helping students overcome feelings of isolation Save your spot by registering using the link in the comments!