Hospitality and Butler

Hospitality and Butler

Hospitality

Luxury Service Training for immediate implementation and maximum effect.

About us

Working with over 90 distinguished brands. Hospitality and Butler and our international partners The British Butler Institute, collaborate together to ensure lasting relationship with our esteemed clients. We believe in outstanding hospitality training and consultancy services to ensure the vital element of service “Consistency” throughout the properties we train. Course delivery: Expert Training will be hands-on demonstrations on the specific skills sets needed to improve staff service levels. Each subject will be discussed, demonstrated, and then role played by all candidates and then immediately implemented in the “real” environment to ensure success. Our step-by-step training methods will ensure the “5 Golden Pillars of service excellence” are implemented to seamless effect. The 5 Golden Pillars: • Consistency. • Anticipation. • Attention to small details. • Listen and act. • Concierge by walking around. Luxury Training and Consultancy Service to take standards to another level completely...

Industry
Hospitality
Company size
2-10 employees
Type
Partnership
Founded
2015

Employees at Hospitality and Butler

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