InfoStream, Inc.

Beware that "support call" – it could be a ransomware scam   Would your employees give an unknown caller access to your business devices? Not likely. But what if they got a Teams chat from someone posing as Microsoft support? This is what’s happening in a new ransomware scam…

Can’t find what you need in Teams? This makeover will increase your business’s productivity   If you ever feel lost in a maze of chats and channels when using Microsoft Teams, the latest feature update will be music to your ears. The update is bringing a central notifications hub to keep things more organized. And a whole host of other useful features…

Security alert: Attacks on business email accounts are surging   Your business relies on emails every day – that’s exactly why scammers target them. But the threat to your business is getting bigger. Here’s what you need to know… 

What’s your favorite browser? If it’s not already Microsoft Edge, it might be soon. Why? Microsoft are making it even easier to find all the information you need, faster. And who doesn’t love a time-saver? They’ve introduced a new “Summarize” button in Edge, letting you grab quick highlights from the webpage you’re visiting. This could be a great tool for businesses. Researching a topic and scanning lots of articles? You'll save a ton of time by only reading the essentials, helping you decide whether the information is worth a deeper dive. The new “Summarize” button works in a similar way to the Copilot key, which can give you an in-depth summary of Edge pages. This is another example of how Microsoft are focusing on integrating AI tools into their apps, so you can get things done more efficiently. Next time you’re browsing with Edge, check out the Summarize button or Copilot tool. Let me know what you think. #Microsoft #Edge #Summarize

If you and your team use Outlook for mobile, here’s some good news: Now you can attach emails to other emails straight from your phone. Anyone else thinking of the film Inception?! It’s a little mind-bending – but there’s a good reason for it. The new feature will make it easy to share important email threads, without having to waste time switching to your PC or using Outlook for web. Imagine you’re on the go, responding to a client or team member. You might need to reference an earlier email conversation, and this update will let you forward it directly from your iOS or Android device. It’s great for keeping email trails organized. No more forwarding long chains or having to copy and paste bits of text. Just tap, attach, and you’re all set! The feature should be available on Outlook for mobile right now. Have you tried it out yet? #Microsoft #Outlook #EmailAttachment

Later this year Microsoft will stop free support for Windows 10.   If your business still uses it, you need to start planning. Now.   But what does no more free support mean? And what are your options to keep your business secure and running smoothly?   Here’s what you need to know…   #Windows10 #EndOfLife #Microsoft

If you use PCs in your business, I’ll take a guess and bet that you’ve heard of the Blue Screen of Death… It was first introduced to Windows in 1993, and now it’s become one of the most feared symbols of computer trouble. When you see the blue screen, you know something has gone seriously wrong. What causes the Blue Screen of Death (BSOD)? Most of the time, it happens due to a driver error. This means there’s a problem with the software that should be helping your hardware communicate with Windows. Occasionally, though, the BSOD can be due to a hardware issue. Although pretty much everyone dreads the blue screen appearing, it’s actually a useful safety feature. The blue screen forces your computer to shut down, protecting your system from further damage. But for businesses, seeing the BSOD can be more than just frustrating. Repeated crashes interrupt productivity and can put your data at risk. It could even mean there are deeper issues in your IT setup, which need to be fixed. If your team often encounters the Blue Screen of Death, it might be time to update your software. It might be worth looking at upgrading your PCs, too. You should also get your setup reviewed to make sure everything’s working as it should be. Need help figuring out what’s behind the crashes? Get in touch, we can help. #BSOD #Microsoft #TechTrouble

Today marks the 44th anniversary of Apple’s historic Initial Public Offering (IPO), with the tech giant selling shares of its stock to the public for the first time. Apple sold 4.6 million shares at $22 each, and stock closed at $29. This resulted in Apple being valued at an impressive $1.778 billion, and it made millionaires out of more than 40 employees and investors. The Apple co-founders also saw their own stock values go up, with Steve Jobs's shares reaching $217 million, and Steve Wozniak's shares hitting $116 million. This was the largest IPO since Ford’s in 1956, and it highlighted the huge potential to create wealth and redefine markets through the tech industry. Apple’s IPO was only the beginning. It sparked a tech revolution that inspired innovation across businesses all over the globe. Today, it reminds us how investment in technology can change everything – not just in terms of value, but also in terms of impact. It’s a great lesson for businesses. Where do you think technology will take us next? #Apple #TechHistory #IPO

Here’s how to fix that Windows 11 File Explorer glitch Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it…

Do you know what your team thinks of your CRM (Customer Relationship Management) software? According to a recent survey, employees are feeling stuck with outdated CRM systems that are failing to get the job done. The report showed that more than half (62%) of employees want a new CRM system, but they’re also concerned about the cost, disruption, and complexity involved in upgrading. And while a CRM is an important tool for sales and marketing, only around 31% of leaders say they’re satisfied with their current platform. For businesses, these results are worth paying attention to. If your CRM system is clunky, it can be a drain on productivity and negatively impact your business. While switching CRMs might seem overwhelming, there are real benefits to upgrading. A high-quality CRM helps you achieve much better lead generation, as well as better management of your sales pipeline. Does your CRM feel outdated? If so, it might be time to explore new systems that are easy to use, cost-effective, and focused on strong customer support. If you’d like to explore your options, we can help. Get in touch. #CRM #BusinessProductivity #BetterSystems