Insight Revenue reposted this
“In 2025, SaaS success will hinge on investing in the buyer experience. Those neglecting it will face a self-fulfilling prophecy of decline, leading to reduced sales force sizes, more AI-guided selling, lower quality deals and increased buyer remorse. A golden opportunity awaits those prioritizing human connection and value. These companies will attract top talent, deliver exceptional experiences, and ultimately dominate the market.” 🧭Zachary Gropper, CEO of Insight Revenue. We asked 25 SaaS founders, operators, and investors to share their thoughts on the trends, challenges, and shifts that will shape the industry in the coming year. Check out all the predictions: https://lnkd.in/e3dW9H4v