InteliChek Automotive

🚀 Elevate Your Dealerships with InteliChek Performance! 📈 Looking for a powerful tool to assess your dealership's performance? Meet InteliChek Performance – our data-driven scoring program designed to provide a comprehensive "report card" for your stores. Our program evaluates: Store Performance Customer Experience Service Promotion Consistency Dealership Website Service Pages Discover the impact your service advisors and competitors are making on customers with personalized performance criteria. Plus, benefit from detailed telephone performance evaluations and website service page audits to fine-tune every interaction. Ready to make a stellar first impression? Connect with us to see how InteliChek Performance can drive excellence in your dealership! 🚗💬 #DealershipExcellence #CustomerExperience #PerformanceEvaluation #DataDrivenInsights #ServiceQuality

Customer satisfaction often hinges on one thing—value. And that starts with competitive, yet fair pricing. 💰 Using data to align your Fixed Operations pricing with current customer expectations is a win-win. When customers see you're offering value at a competitive price, they’re more likely to trust you with their service needs. 💡Tip: Use detailed market pricing data to fine-tune your pricing for maximum customer satisfaction and retention. Offering the right value, at the right price, is crucial! #CustomerSatisfaction #FixedOps #PricingData #Automotive #InteliChek

As we start the new year, let’s talk about a crucial component for success in Fixed Operations: pricing data. Accurate and timely pricing data can make all the difference when it comes to setting competitive prices, improving profitability, and enhancing customer satisfaction. By utilizing data-driven insights, fixed operations departments can create pricing strategies that align with current market conditions and ensure they’re offering the best value to customers. 👉 Tip: Make sure you’re working with fresh, up-to-date pricing information—prices can change quickly, and staying ahead of the curve is key! #FixedOps #PricingStrategy #Automotive #InteliChek #DataDrivenSuccess

📞 Is your team crushing it on the phone or just crushing customer patience? 🤔 At InteliChek, our Telephone Performance Evaluations help you find out! We deliver: ✅ In-depth scoring report cards on your advisors ✅ Feedback that’s as tailored as your favorite hoodie ✅ Tips to turn awkward phone chats into smooth operator moments Ready to make every call a win? Let’s talk—without the hold music. 😉 #CustomerService #PhoneSkills #InteliChek #WinningOnThePhone #TalkTheTalk #EmployeeDevelopment

The Power of Transparency in Dealership Service Pricing... As I sat in a dealership today waiting for my car to be serviced, I couldn’t help but notice their digital media board prominently advertising the price for a brake service. What struck me was that they weren’t showcasing their competitor pricing, even though they have access to InteliChek's Competitive Pricing Reports through a corporate program. In today’s market, customers often believe dealership prices are significantly higher—sometimes twice as expensive—as those from aftermarket providers. Without transparency, these assumptions go unchecked, and the dealership risks losing the opportunity to make that sale. Here’s why this is so important: Let’s say I was there getting an oil change, and during the inspection, the technician tells me my brakes need to be replaced. As the average consumer, I might instantly wonder if the dealer’s price is more expensive than the aftermarket. My typical response would probably be, "Thank you, but I’ll get them replaced later," thinking I could find a lower price at an aftermarket shop. But what if I could clearly see in the waiting room that the Dealer’s price was actually more competitive than the aftermarket? That would take all the guesswork out of the equation. It would be an easy decision to move forward with the dealer’s service. It’s clear that advertising only your own price without offering a comparison misses a crucial opportunity. If dealerships aren’t willing to display competitor prices alongside their own, they’re missing a chance to build trust and directly address customer concerns. InteliChek provides these reports for a reason—it’s a tool that can help level the playing field and make pricing comparisons much more meaningful for consumers. In my opinion, showcasing competitor prices in the service waiting area can be an impactful way to drive service sales. Not only does it provide transparency, but it also helps customers make more informed decisions. The key is showing that your prices are competitive and worth the investment—especially when customers might otherwise walk out the door thinking they’re paying too much.

Today is launch day for InteliChek Automotive Presents: The Multi-Point Inspection Podcast! In this don't miss episode, I speak with Jay Goninen of WrenchWay about the results of The 2025 Voice Of Technician Survey. Listen now to find out what technicians are saying. #techshortage #survey #employersatisfaction #communication

Happy New Year from InteliChek Automotive! The landscape of fixed operations within the automotive industry is evolving rapidly, and at InteliChek, we're excited about the future. 2025 marks a pivotal moment in how dealerships and service departments interact with their customers and adapt to new technologies, expectations, and challenges. The integration of AI, automation, and advanced data analytics is already reshaping service operations. But as we look ahead, the future isn't just about adopting technology—it's about the smart application of it to anticipate customer needs, improve operational efficiency, and drive long-term loyalty. The role of data will also continue to grow, enabling service departments to proactively set promotions and pricing, optimize scheduling, and even predict potential issues before they occur—an exciting frontier in preventative care that will undoubtedly enhance customer satisfaction. At InteliChek, we’re committed to empowering dealerships with the tools to succeed in this dynamic landscape. As always, our focus is on helping you engage your customers more effectively, improve profitability, and adapt to this rapidly changing environment. To our valued LinkedIn community, we wish you a prosperous and innovative 2025. Let’s make this year one of growth, opportunity, and transformation in fixed ops! #HappyNewYear #FixedOps #AutomotiveInnovation #CustomerExperience #AI #Sustainability #2025Vision #InteliChek

Don't let your phone calls be your downfall!

Why did the fixed-ops director bring a ladder to work? Because, after working with InteliChek Automotive, their profits were going through the roof! Joking/not-joking! #FixedOps #AutomotiveHumor #ServiceDepartmentSuccess #KeepingItLight

Gain the edge over your competitors with InteliChek Automotive's Fixed-Ops Service Pricing Data! In the competitive world of fixed operations, strategic pricing is key to staying ahead. Our Competitive Market Insights give you the data you need to optimize your service pricing and outperform the competition. Take control of your pricing strategy and drive success! www.intelichek.com #FixedOps #ServicePricing #CompetitiveEdge #MarketInsights #DataDriven #InteliChek #AutomotiveIndustry