Invoca

🔥 Forrester Research named Invoca a Leader in The Forrester Wave: Real-Time Revenue Execution Platforms, Q2 2024 report! 🔥 Invoca received the highest possible score in 19 of the 31 evaluation criteria, including: ✅ AI: AI differentiators ✅ AI: Large language model utilization ✅ Marketing: Performance optimization ✅ In-call guidance: Pre-call insights ✅ System configuration: Privacy ✅ Interaction capture: Integrations Check out the full report to learn more about real-time revenue execution platforms: https://lnkd.in/gaPkVrKd #RevenueExecution #DigitalMarketing #CallTracking #ContactCenter #sales #marketing #revenue

🎶❄ On the 10th Day of Customer Quotes, Angel Reyes & Associates gave to thee...a quote about optimizing paid media with Invoca🎶🔔✨ "When people ask us how we’re using Invoca, I say, ‘How are we not using it?’ It’s critical to everything under my purview, especially paid media." -Elliot Johnson, CMO at Angel Reyes & Associates Stay tuned for more 12 Days of Customer Quotes! ☃️ #PPC #DigitalMarketing #CallTracking #PaidMedia #ConversationAnalytics #PaidSearch

We put our customers first, and that's why they named us the #1 enterprise call tracking vendor on G2 once again! 🏆 🥳 🎉 One reviewer said, "Invoca has been a game-changer for our campaigns, I'm in the dashboard daily! If you want unmatched call tracking backed by stellar support, Invoca is the way to go." 🔥 Want to learn why industry-leading marketing teams choose Invoca over the competition? Check out the full breakdown on our blog 👇 https://lnkd.in/gMsehjtv #G2 #CallTracking #ConversationAnalytics #RevenueExecution #CustomerExperience #DigitalMarketing

🎶❄ On the 9th Day of Customer Quotes, Senior Helpers gave to thee...a quote about coaching contact center agents with Invoca🎶🔔✨ "Invoca has helped us scale our coaching process, so we can give each employee tailored training to help them develop their skill set." -Sean Taylor Simpson, Senior Franchise Operations Manager at Senior Helpers Stay tuned for more 12 Days of Customer Quotes! ☃️ #CallCenter #ContactCenter #AI #ArtifcialIntelligence #CustomerCare #CustomerExperience #CX

Last week, Invocans worldwide banded together for our Collective Day of Service! 🌍🤝 Our entire team was encouraged to use one of their 3 paid volunteer days simultaneously, giving their time, energy, and unique talents to the causes and communities they love. 💚 From stocking food banks to cleaning up beaches, we’re so proud that our teammates were able to make a difference “together, apart.” 📦 🏖️ Check out the blog post below to learn how we used Invoca’s awesome volunteer time off benefit to give back to our local communities! 🌱🙌 https://lnkd.in/gCt-4H24 #InvocaLife #Volunteering #CompanyCulture #Culture #VTO #Community

🎶❄ On the 8th Day of Customer Quotes, Casella Waste Systems gave to thee...a quote about Invoca Agent Voice ID 🎶🔔✨ "Invoca Agent Voice ID is fantastic. I no longer have to waste time searching for calls during the coaching process. I can easily log in, select an agent, and listen to all of their calls in one place. It’s also improved the feedback we’re giving agents — we can identify coachable moments and areas for improvement more quickly than ever before." -Anna Olson, Quality Assurance Manager at Casella Waste Systems, Inc. Stay tuned for more 12 Days of Customer Quotes! ☃️ #CallCenter #ContactCenter #AI #ArtifcialIntelligence #CustomerCare #CustomerExperience #CX

Many contact center managers lack the analytics and insights they need to succeed in their roles 📞 📊 😖 Without the right insights, it’s difficult to know where calls are coming from, how to route them effectively, what talk tracks work best, and which agents need improvement. This makes it harder to reach goals and KPIs. Check out our latest blog post to learn how Invoca's analytics help contact center managers convert more callers to customers 👇 https://lnkd.in/gDTCATsj #ContactCenter #CallCenter #AI #ArtificialIntelligence #ConversationAnalytics #CustomerExperience #CustomerCare

🎶❄ On the 7th Day of Customer Quotes, Insperity gave to thee...a quote about tracking phone call conversions 🎶🔔✨ “Invoca helps us track call conversions the same way we track online form fills. We can now see the exact returns we’re getting from each campaign, and allocate our budget accordingly.” -Chris Todd, Manager of Marketing Analytics and Automation at Insperity Stay tuned for more 12 Days of Customer Quotes! ☃️ #CallTracking #MediaOptimization #DigitalMarketing #Martech #ConversationAnalytics #PaidSearch #PPC

Did AI make you say YAY this year, or are you hating on the hype? 🤖 👍 👎 94% of marketers said their experience with AI in 2024 made them more likely to buy more next year 📈 Get the new State of AI in B2C Digital Marketing Report to see how other marketers are feeling about AI👇 https://lnkd.in/gGcxfqZg #AI #DigitalMarketing #Martech #Innovation #B2C #Marketing #Hype #AIjobs #futureofAI #futureofmarketing

🎶❄ On the 6th Day of Customer Quotes, Watermark Retirement Communities gave to thee...a quote about marketing and sales collaboration 🎶🔔✨ “Invoca has really helped us bring our sales and marketing teams together. Sales now have full transparency into how many leads the marketing team sends them, and marketing can see how well sales convert those leads. If either team notices an issue in the conversion funnel, they can work together to fix it. The collaboration has been amazing.” -Laura Katterhenry, Director of Creative Services at Watermark Retirement Communities Stay tuned for more 12 Days of Customer Quotes! ☃️ #ContactCenter #DigitalMarketing #Sales #CallTracking #CustomerExperience #CX #CallCenter