iPlum

How financial services firms use iPlum to Ensure Mobile Call Recording and Text Compliance.  Balancing regulatory compliance with effective client communication is crucial. Eagle Peak Brokerage, a small yet expanding financial advisory firm, faced challenges implementing compliant communication practices for its advisors' mobile interactions. What it came down to for them exactly was:  Regulatory Compliance: Regulatory authorities like FINRA, SEC, and state agencies require financial professionals to maintain accurate records of client communications, including calls and texts. Data Security: Advisors needed a secure platform that protected client confidentiality without exposing personal phone numbers. Seamless Integration: A solution that worked on advisors' existing smartphones without requiring additional hardware was essential. Eagle Peak realized the need for a comprehensive communication solution to address their compliance in mobile communication challenges. The Solution: iPlum transformed Eagle Peak’s communication practices, which automatically records all business calls and archives text messages in compliance with FINRA and SEC guidelines. Advisors can now use a dedicated business line on their personal smartphones, allowing them to keep personal and professional communications separate. With secure cloud storage and detailed reporting, compliance monitoring has never been easier. Plus, iPlum's cost-effective BYOD solution saves the firm money while enhancing client engagement through customizable features. Conclusion: For professionals in the financial sector, ensuring compliance in mobile communication is crucial but can be straightforward. iPlum provides a secure and cost-effective solution that meets the unique needs of firms like Eagle Peak Brokerage. What’s more: iPlum helps both small and large firms maintain compliance effortlessly while protecting sensitive information. Read our full case study here: https://lnkd.in/g7ChaTGb

Financial Services: Top Three Benefits of Partnering with iPlum Partnering with iPlum means you're not just streamlining employee processes, you're investing in your clients' long-term success. iPlum offers benefits ranging from enhanced professional communications to highly secure calling and text lines. While the advantages are numerous, here are the top three benefits our clients consistently experience: Robust Security Features iPlum's call recording and text archiving features help you maintain compliance with financial and legal regulations, including the Dodd-Frank and Consumer Protection Acts. Benefit from convenient call and text archives while meeting regulatory requirements. Seamless Team Connectivity iPlum is Bring-Your-Own-Device ready, allowing teams to quickly connect to one centralized system upon signup. This ensures efficient communication and collaboration across your organization. Enhanced Client Satisfaction By providing the highest quality user experience, iPlum helps create and maintain client satisfaction, fostering stronger relationships and loyalty. iPlum isn't just a communication tool. It's a comprehensive solution designed to transform how financial services professionals connect, secure, and serve their clients. By integrating robust security, seamless team connectivity, and exceptional client experience, iPlum empowers your organization to operate at its highest potential. Ready to revolutionize your financial services communication? Follow us to stay updated on the latest innovations, and visit our website to learn more about how iPlum can elevate your business today! 

The healthcare space is rapidly evolving. Effective & secure communication is crucial. iPlum, a cutting-edge cloud-based platform, has emerged as the go-to solution for healthcare providers seeking to streamline their communication processes while maintaining the highest standards of data protection. Why iPlum? HIPAA Compliance: iPlum offers secure, HIPAA-compliant messaging, calling, and voicemail features, ensuring that sensitive patient information remains protected at all times. Seamless Integration: By providing a separate business line on existing devices, iPlum allows healthcare professionals to maintain a healthy work-life balance without sacrificing accessibility. Proven Track Record: Trust is at the core of iPlum's success. With over 50,000 businesses already utilizing this innovative platform, it's clear that iPlum has earned the confidence of healthcare providers across the industry. Features Tailored for Healthcare - iPlum's robust feature set includes: - Secure text messaging - HIPAA-compliant voice calls - Automated voicemail management - Call routing and forwarding - Virtual phone numbers Join the iPlum Community As the healthcare industry continues to evolve, so does the need for secure, efficient communication tools. By choosing iPlum, you're not just selecting a platform – you're joining a community of over 50,000 businesses that prioritize data security, patient care, and operational efficiency. Experience the peace of mind that comes with a trusted communication solution. Discover why healthcare providers across the nation are turning to iPlum to revolutionize their communication strategies. https://lnkd.in/eNwCwNE7

Effective Remote Communication for Healthcare Providers Secure communication between your medical practice & your patients is critical. More than 50,000 professionals already trust iPlum with that. Allowing them to focus on what they do best - caring for their patients. Over the years, many healthcare professionals have told what’s important for them and their practice. And below you will find some of those: Utilize Secure Communication Channels: iPlum provides HIPAA-compliant solutions that enable healthcare professionals to communicate securely with patients. By using dedicated virtual lines, providers can ensure that all voice and text communications are encrypted, protecting sensitive patient information from unauthorized access. Educate Staff on Secure Communication Practices: Regular training on secure communication protocols is essential. Healthcare teams should be well-versed in identifying potential security threats and understanding the importance of using secure messaging platforms. This knowledge empowers staff to communicate effectively while safeguarding patient data. Record and Archive Communications: With iPlum, providers can securely record calls and archive messages, ensuring compliance and maintaining accurate records of patient interactions. This will not only benefit continuity of care but also serves as a valuable resource for audits and quality assurance. Are you looking to streamline your practice’s communication too? Check out how other healthcare practices use our cloud communication platform here: https://lnkd.in/eB6nfMBX

As a busy healthcare practitioner, you’ll want to focus on what you do best: providing care for your patients. Secure, efficient & compliant communication is critical to doing so. For both you and your team! Meet iPlum, the cloud-based platform designed specifically for healthcare providers. With HIPAA-compliant messaging, calling, and voicemail features, iPlum ensures patient data remains protected while streamlining communication processes. What sets iPlum apart? Trust! Over 50,000 businesses have already embraced this innovative solution, recognizing its ability to enhance productivity and maintain compliance. By offering a separate business line on existing devices, iPlum allows healthcare professionals to maintain work-life balance without compromising on accessibility. Are you looking to streamline your communication with patients? Join the growing community of healthcare providers who trust iPlum for their communication needs. Discover more on iPlum!

How do Healthcare providers communicate with patients quickly & efficiently? Oh and by the way, you need to stay HIPAA compliant too! Traditionally, calls to a doctor’s office were answered by a receptionist or administrative staff member who would then transfer the call to the appropriate healthcare practitioner. However, this system has several limitations, such as: 1. Dependence on human operators: If the receptionist is not available, the call may go unanswered or be routed incorrectly. 2. Inefficiency: The process of transferring calls can be time-consuming, which can lead to frustration for patients and staff alike. 3. Limited availability of healthcare practitioners: Doctors, nurses, and other healthcare practitioners may not be available to take calls at all times, especially if they are working remotely. To overcome these limitations, a doctor’s office can use iPlum’s phone tree with extensions and HIPAA compliant texting. iPlum is a cloud-based communication platform filled with features that are specifically designed for healthcare providers. With iPlum’s HIPAA compliant texting, healthcare practitioners can send and receive text messages with their clients without worrying about violating HIPAA regulations. All communication is encrypted, and iPlum has implemented several security measures, such as two-factor authentication to ensure that client information is protected. iPlum has already helped tens of thousands healthcare providers by increasing their efficiency, availability, HIPAA compliance and perhaps most importantly (!) increasing patient satisfaction. Interested in the full case study specifically for healthcare practices? Click the link below! https://lnkd.in/eB6nfMBX

Importance of a HIPAA-Compliant Phone Service for Healthcare Organizations Compliance with HIPAA (Health Insurance Portability and Accountability Act) is not just a legal requirement. It's a critical step in ensuring patient confidentiality and trust in healthcare organizations. In 2023, 725 HIPAA violations were reported to the U.S. Department of Health and Human Services (HHS). You may think that this only applies to areas like computer data. But one area that's often overlooked is sensitive patient data transmitted over the phone. https://lnkd.in/gQABAVsj

Data Protection and HIPAA Compliance: A Guide to Secure Texting Moreover, roughly 95% of texts are read in the first three minutes after they're sent. Therefore, beyond giving you reach, texting is a highly effective means of communicating. But it's not just about finding bulk SMS solutions for you to begin sending messages. It's vital that your solution offers secure texting that complies with the regulations outlined in the Health Insurance Portability and Accountability Act (HIPAA). https://lnkd.in/gi5vvy7h