‘Talking shop’ with those who speak your language - key account management – is the essence of Key Account Forum. Register for this 'Invitation Only' Event today at https://lnkd.in/gaqZE96d
Innovate UtilityCX
Utilities
Sherman, TX 2,513 followers
The premier utility customer service learning and networking leader.
About us
IUCX is a utility customer service learning and networking leader with a worldwide, respected reputation. We build and encourage connections between utility customer service professionals and collaboration with industry partners around the CX. We showcase positive case studies, recognize successful role models and curate innovative approaches to meet and exceed attendee expectations.
- Website
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www.iucx.org
External link for Innovate UtilityCX
- Industry
- Utilities
- Company size
- 2-10 employees
- Headquarters
- Sherman, TX
- Type
- Nonprofit
- Founded
- 1976
- Specialties
- Customer Engagement, Utility Education Conference, Field Services, Synergy Groups, Executive Summit, Webinars, Devices, Data & Analytics, IT customer service, Key Account Forum, Expanding Excellence Awards, Meter-to-Cash, Credit & Collections / Billing & Payments, and 311
Locations
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Primary
Get directions
2612 W. Lamberth Rd, Suite 300
Sherman, TX 75092, US
Employees at Innovate UtilityCX
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Julie Lupinacci
Chief Customer Officer w/Hydro Ottawa
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Julio Morales
Head of Strategy & Engagement at Innovate UtilityCX
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Chris Johnson
Manager Products & Services at Benton PUD
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Andrea Pelt-Thornton, MBA
Retired IT Agile Delivery Manager at Florida Power and Light Company (FPL), a subsidiary of NextEra Energy
Updates
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Women in Utilities 2025 Webinar Series Kicks Off with ‘Leading through Setbacks’ Featuring Theresa Burch on 2/20 at 1:00 pm (CDT)! Register at https://ow.ly/lBpo50UY6PR and view all of our upcoming webinars at https://ow.ly/oG1a50UY6PP
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February Short Takes are out and they deliver the 2025 PROGRAM! Make sure to visit www.iucx.org/shorttakes for all the shorts, or go directly to the program at https://bit.ly/4jJG0Pm
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There’s still time to join the IUCX LeadNext Class of 2025 - 2026! This development program is a partnership between IUCX and utility customer service executives who desire training for their high-potential supervisors and managers. Applications are limited, visit www.iucx.org/leadnext for more information!
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Honoring the legacy. Happy Martin Luther King Jr. Day. #MLKDay
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Are you a Utility Key Account Manager? Join us for this "by-invitation-only" two-day, in-person event that creates and promotes connections and learnings for, with and between KA managers. Visit https://lnkd.in/gaqZE96d to learn more.
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Get Ready for 2025: IUCX Sponsorship and Exhibiting Opportunities are going FAST! Visit https://lnkd.in/gUN6z7Kv
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Tackle Your IUCX To-Do List and Register Soon for Deep Discounts! Visit https://lnkd.in/gNwr5yB4 to get registered today!
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IUCX 2025 Excellence Award Nominations and Applications have been EXTENDED to January 17! Time is running out, submit yours today at https://lnkd.in/ggDHCWbw
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Get this year started out right by reading the IUCX January Short Takes, and checking it off your list today! Visit www.iucx.org/shorttakes and get caught up on the latest news!
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