Jerde Analytics

DATA REQUEST: I am doing research on the performance of workplace renovations and build-outs post-pandemic which were meant to better support the needs of hybrid workers. "Performance" means (1) attendance relative to total RSF and/or seat count, and (2) end user satisfaction with hybrid workplace effectiveness to support focus, collaborative and social activities. If anyone has data or knows of a data source, please DM me! Thank you.

“I want all of my data integrated into a single platform, so I can run analytics without silos.” Makes sense. Who wants to waste time joining data? The ROI is obvious. But what is the end game? Integrated data are more powerful than many analysts realize. Modeling becomes possible. For example, imagine integrated badge and utilization data for 2 buildings. A lower value use is to report building data side-by-side (exhibit left). While these buildings have the same average badge attendance, building 1 has higher utilization which suggests higher efficiency. A higher value use (exhibit right) is to examine their joint properties through statistical modeling: 🤓At low levels of attendance, room demand is considerable. 🤓As daily attendance grows, room demand surges, suggesting a “rush to rooms”. 🤓Building 1 escalates more quickly, suggesting higher degrees of stress. 🤓Room demand levels out with badge attendance ~40%+. This leveling effect is mostly due to the supply of rooms being fixed. (< 100% utilization) 🤓Building 1 is in big trouble. At 20% attendance, the room program is already in deficit. 🤓Building 2 looks much more favorable. If attendance increases, collaborative demand appears to be fulfilled. The lesson here is that there is a value spectrum to integrated data. Make the most of it!

Now that post-pandemic impacts on office attendance are beginning to settle, we are seeing signals that some companies have cut too much employee workspace. If attendance or headcount grows, these companies are forced to “compress” their workspace by adding more individual seating to the open plan. Our research has shown that compression not only yields a reduction in self-reported individual effectiveness, but also that the relationship is non-linear. As compression increases, self-reported effectiveness decreases at an increasing rate. Our advice for clients considering a space reduction is to risk-adjust their scenario planning by leveraging client proprietary data on how employees work. ➡️ #jerdeanalytics #futureofwork #workplaceanalytics

While there are countless factors which contribute to productivity in the office, none is more discussed than focus efficiency in an open plan environment. When we look across the globe, we find a wide discrepancy in how knowledge workers describe their own focus performance in an open plan. The United States is expectedly on the lower end of this list, but there are some countries/cultures where the open plan gets less grief. Guess which knowledge worker population responds the best to focusing in the open plan, and who responds the worst? Answer to be posted Wednesday at 5PM EDT; mark your calendars! ➡️#jerdeanalytics #futureofwork #workplaceanalytics

Fundamentals matter. In our experience analyzing workplace performance surveys, there is one user priority that keeps rising to the surface. What matters most to knowledge workers is their workpoint. It's not office aesthetics, onsite baristas, or innovation hubs. It’s where knowledge workers earn their keep – either in the office or at home – in front of a digital interface, aspiring to be productive. Team spaces and hardware functionality are also important. Maybe if employers prioritized the workpoint experience, return-to-office might be a little more attractive? ➡️ #jerdeanalytics #futureofwork #workplaceanalytics

Data on workplace attendance, occupancy and space utilization can be revelatory for a client. One common insight, even before the hybrid era, is that average occupancy conditions are “low” in percentage terms (spaces occupied / total spaces). But too often we also see kneejerk reactions on how much money can be saved by cutting “under-utilized” footprint. While this can be feasible in many cases, indeed a central objective to much of our work is the identification of cost saving measures, this proposition can also be misleading given the characteristics of a high-performing and resilient workplace. Our latest article offers insights into cost-saving measures in workplace strategy, drawing on our years of experience. We look forward to your thoughts and comments! ➡️ https://lnkd.in/gbJCpZM6 #jerdeanalytics #futureofwork #workplaceanalytics