Landlord Tech

Recently we helped a property with a lower animal to unit ratio. When we first started, there were 150 known animals on the property with only 75 paying pet fees. The other 75? They were assistance animals. At least, until we jumped in and started our verification process. After we implemented our process-- the property went from 75 paying pets to 146.

The Landlord Tech plaque is still holding strong at Capital Eleven! We love to see it!

All residents should be treated the same when it comes to accommodation requests and all of your housing policies. OurPetPolicy has a solid, consistent, emotional support animal verification process. Try it out here: https://lnkd.in/gH5q9Zd7...

👏 Document 👏 EVERYTHING It's better to be proactive when it comes to HUD, than reactive. Make sure your processes are clear and documented. And if you have an ESA letter you're not quite sure about submit it here: https://lnkd.in/gH5q9Zd7...

See you there!

🐾 Meet Logan Miller, the visionary behind OurPetPolicy! 🐶 Frustrated by the challenges posed by unauthorized emotional support animals in his properties, Logan decided to take matters into his own hands. He discovered that many tenants were obtaining ESA letters online without proper verification, leading to pet-related damages and complications for both landlords and genuine ESA holders. Determined to create a solution, Logan founded OurPetPolicy with a mission to establish the authenticity of ESA letters, ensuring the protection of landlords while supporting individuals who truly rely on emotional support animals. 🏡✨

What methods are you using to verify ESA documentation? We use a twenty-one-step process to verify emotional support animal letters. Part ONE is to compare it to known online documentation. Part TWO is to make sure the healthcare professional is licensed. Part THREE is to follow the HUD guidelines for reliable documentation.

Logan Miller wrote for the American Apartment Owners Association recently on how to navigate the ESA verification process. "The problem comes down to this: in 2011, the National Service Animal Registry only had around 2,400 service and emotional support animals in its registry. Since then, that number has spiked to well over 200,000 animals. Couple that increase in demand with the availability of resources, and you have a growing problem for any property manager. Families can request an ESA from their doctor, physician, or mental health provider. In addition, these animals don’t have to be dogs or cats. There are plenty of situations where an emotional support ferret or turtle is just as applicable." 🐶 People rely on emotional support animals for therapeutic purposes and they should be reasonably accommodated. The important part is striking a balance between the legitimate ESAs and the ESAs with unreliable documentation. 🔗 Read the article for more information on how to handle ESAs at your property: https://lnkd.in/gYPBxtRS

📣 Join us for a webinar on 📅 February 29th at 10 AM MST. Dive into Fair Housing regulations with Logan Miller, Co-founder of OurPetPolicy. In this webinar, we'll explore: - ESA laws and regulations - Your rights as a landlord - Proactive strategies Register now: https://lnkd.in/g_4VXNSk

Behind the scenes look at our ESA verification process 👀