LG&E and KU Energy LLC

Providing safe and reliable service to our customers is always our top priority, but we also believe in giving back to the communities where we live and work. Last year our employees and retirees raised nearly $2 million benefiting more than 50 nonprofit organizations through our annual employee-led charitable giving campaign, the Power of One. In addition to the nearly 200 employees who took part in our 2024 Day of Caring, our employees spend countless hours outside of work volunteering within their own neighborhoods. We are extremely proud of their support of the community in 2024, and we look forward to building on those efforts throughout 2025. Learn more: https://lnkd.in/gYuDA5Ss

Have you signed up for our Bring Your Own Thermostat program yet? Visit https://lnkd.in/gtw8jXwK to learn more on how you can get paid to save energy.

Use your senses to detect a natural gas leak. If you suspect a gas leak: • Leave the area immediately and get to a location where you can no longer smell a natural gas odor. • Report the leak by calling 911 and LG&E at 502-589-1444 or 800-331-7370 and press 1-1-1. Visit lge-ku.com/safety/gas for more tips to help keep you and your family safe.

Get instant rebates on smart plugs and smart thermostats that will help you save energy and lower your electric bill for years to come! Visit our Online Marketplace at shop.lge-ku.com and start saving today!

We continue to celebrate National Engineers Week by highlighting just a few of our talented engineers and the work they’re doing every day to provide safe, reliable and affordable energy and service for our customers. Today, we introduce you to Aaron, a principal engineer working in Project Engineering.

Engineers play a critical role in ensuring we provide the most reliable and affordable service to our customers. For National Engineers Week we are highlighting just a few of the highly skilled engineers who are working every day behind the scenes throughout our company. Tiffany is Director of Substation Engineering, within PPL’s Engineering and Construction team. She supports major projects for LG&E and KU as well as for our PPL sister utilities.

With paperless billing, you never have to worry about your mail being late. Each month, we’ll send you an email when your bill is ready. You also can sign up for text message reminders! Register on our mobile app or My Account. Learn more at lge-ku.com/paperless

Bitterly cold temperatures are settling in across much of our service territory with temperatures dropping into the single digits. As always, our teams will be working around the clock to help keep customers safe and warm. We encourage our customers to follow the tips below.

The water continues to rise along portions of the Ohio River impacting some of our customers. Our crews have proactively disrupted natural gas and electric service in certain areas of high water out of an abundance of caution. We understand being without power or natural gas for any amount of time is inconvenient, and we appreciate our customers’ patience. We’re continuing to coordinate with the U.S. Army Corps of Engineers, the National Weather Service, and local and state officials to assess river conditions and take precautions as necessary to protect our systems and keep those in the area safe. The safety of our customers and everyone in the area remains our top priority. Our crews are staged and prepared to restore service once water recedes, and it is safe to do so. Visit lge-ku.com/safety/flooding for tips on what to do when the floodwaters to rise as well as important steps to take when the floodwaters recede.

We never stop working to better the communities that we serve. We’re preparing for the future with upgrades that make the energy you rely on every day even more safe and reliable, all while keeping rates 27% below the national average and growing economic development in the region. Visit lge-ku.com/investments to learn some of the ways our employees are working to give customers the best possible service they deserve.