Make 2025 the year of transformative conversations. ✨ Save your spot for a webinar on January 29 with LivePerson CEO John Sabino: https://lnkd.in/gbSmtG7h He'll be sharing valuable insights gathered from innovative brands and thousands of consumers, so you can create five-star personalized experiences with AI. #ConversationalAI #AITrends #CXTrends
LivePerson
Software Development
New York, NY 302,546 followers
Accelerate contact center transformation, supercharge agent productivity & deliver more personalized CX.
About us
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital-first customer conversations. The world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered solutions to accelerate contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.
- Website
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www.liveperson.com
External link for LivePerson
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 1995
- Specialties
- Messaging, Automation, Bots & AI, Artificial Intelligence, Conversational AI, Customer experience, Customer Engagement, Voice Solutions, Success Services , Customer Care, Commerce, Natural Language Understanding, Natural Language Processing, and Generative AI
Locations
Employees at LivePerson
Updates
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Capitec Bank, one of South Africa's largest retail banks, is a pioneer when it comes to leveraging technology to prioritize client-focused digital services. 🏦 Carlos Cortez M., Head of Product Group Conversational Banking at Capitec, shares: "Through conversational banking, we are bringing our vision to life of becoming a trusted financial partner to our clients. By meeting them in their preferred channels and engaging on their terms, we are not only simplifying their banking experience but also fostering meaningful relationships." Read more about Capitec's partnership with LivePerson and how it's set a new standard for client-centric banking: https://lnkd.in/gw7T_Ant #GenAI #BankingAI #AIinBanking #BankingInnovation
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Congratulations to Mark Scanlan, LivePerson's Global Industry Director, Retail & CPG, for being recognized as one of RETHINK Retail's Top Retail Experts for 2025! 🎉 Mark and the LP team will be in attendance at National Retail Federation's #NRF2025 Conference in New York from January 12 to 14 — find us at Booth 1145.
Industry Strategist | Top Retail Expert 2024 & 2025 | Emerging Technologies & Innovation | Global Digital Transformation Leader | Adjunct Professor | Digital Investigator
Thrilled to be recognized for a second time by RETHINK Retail as a #TopRetailExpert. I am in illustrious company with some folks I think of as retail technology legends. I may be wearing a different vest this year (my 5th in my time attending the National Retail Federation #BigShow), but I bring with me decades of experience working shoulder-to-shoulder with retailers to affect real business impact. Come by and visit at the LivePerson booth (#1145) or stop me in the aisles to catch up. Look forward to seeing everyone at #NRF2025. #RetailInnovation #RetailCX
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Christopher Mina is joining LivePerson as our new Chief Product & Technology Officer! 📢 In this role, Chris will set #LivePerson's product vision and oversee the company's engineering and product operations to enhance customer experience and accelerate innovation. Read more: https://lnkd.in/g4WdHcuV
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Next stop: #NRF2025 in New York from January 12 to 14!📍 👋 Meet the LivePerson team at Booth 1145 🔦 Learn how we're leading the future of personalized experiences for retailers everywhere 🗓️ Book a meeting with us and uncover our newest generative AI capabilities across both digital and voice channels: https://lnkd.in/eiqHXWxm #LivePerson #NationalRetailFederation #RetailCX #FutureOfRetail
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In his latest article for Fast Company, John Sabino, CEO of LivePerson, shares why 'good enough' is no longer good enough in the age of AI and automation. 🤖 Read more: https://lnkd.in/g4vp-WNR #GenAI #AITrends #ROIofAI
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To round out the year: the December edition of the LivePerson Newsletter is here! 📰 Inside this month's edition: 📈 5 ways conversation analytics can grow your business ✨ Resources to help spark your contact center's transformation in 2025 🎙️ The latest Generation AI podcast episodes to inspire your CX strategy Subscribe and stay up-to-date with this monthly resource from the desk of Kevin Meeks, LivePerson's Chief Customer Officer. #LivePerson #Newsletter #ROIOfAI #AIInnovation
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As we wrap up 2024, we're taking a look back at the year and the moments that shaped it. ✨ #LivePerson #LivePersonLife #WeAreLP
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Will we be seeing you at #NRF2025 in New York? 👋 From January 12 to 14, the LivePerson team will be on the ground at the National Retail Federation’s annual conference. Stop by Booth 1145 to meet our team! Learn more and book a meeting with us at NRF: https://lnkd.in/gACgWvRi #NationalRetailFederation #LivePerson #OmniChannel #RetailInnovation #RetailCX
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It's been a month of intentional gatherings for the LivePerson team. 🧡 A few moments from December with LPers in Amsterdam, Bulgaria, Dallas, Hyderabad, and the French Rivera ⬇️ #LivePerson #LivePersonLife
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