LivePerson

As we wrap up 2024, we're taking a look back at the year and the moments that shaped it. ✨ #LivePerson #LivePersonLife #WeAreLP

Will we be seeing you at #NRF2025 in New York? 👋 From January 12 to 14, the LivePerson team will be on the ground at the National Retail Federation’s annual conference. Stop by Booth 1145 to meet our team! Learn more and book a meeting with us at NRF: https://lnkd.in/gACgWvRi #NationalRetailFederation #LivePerson #OmniChannel #RetailInnovation #RetailCX

It's been a month of intentional gatherings for the LivePerson team. 🧡 A few moments from December with LPers in Amsterdam, Bulgaria, Dallas, Hyderabad, and the French Rivera ⬇️ #LivePerson #LivePersonLife

Just dropped: the final episode of the year for our Generation AI podcast! 🎧 In this episode, John Sabino, CEO of LivePerson, joins host Nirali Amin for an engaging discussion on how data and generative AI are revolutionizing customer interactions—without falling into the trap of over-automation. Listen now wherever you get your podcasts: 🎧 Spotify https://lnkd.in/gP79Phrk 📱Apple https://lnkd.in/gcvzbceX ⏯️ YouTube https://lnkd.in/gfwEaKJ4 #GenerativeAI #AIPodcast #GenAI

'Tis the time of the season to celebrate our peers! 🎉 As part of our monthly Town Hall, we get to recognize the incredible work of fellow LPers through our peer-nominated Town Hall Awards. Join us in giving a round of applause for our December honorees! 👏👏👏 🏆 𝐋𝐏 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 𝐀𝐰𝐚𝐫𝐝 🏆 Elitsa Dimitrova 🏆 𝐎𝐩𝐬/𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 🏆 Melanie Ingram 🏆 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐂𝐞𝐧𝐭𝐫𝐢𝐜𝐢𝐭𝐲 🏆 Melinda Stewart #LivePerson #TownHall #EmployeeRecognition

In case you missed it, the latest episode of our Generation AI podcast is available now. 🎧 Take a listen as Chris X. Moloney, CMO at Mr. Cooper, and Madhura Deshpande, VP of Digital Shopping and Sales at Signet Jewelers, share insights on how they’re leveraging LivePerson’s AI solutions to personalize customer experiences. Listen to the episode and subscribe today, wherever you get your podcasts: 🎧 Spotify https://lnkd.in/gkApXE5j 📱Apple https://lnkd.in/gGYjewKe ⏯️ YouTube https://lnkd.in/gyZvB-iS #CustomerExperience #AIPodcast #GenAI

#NRF2025 is just around the corner, but as you plan your week in New York, don't forget to register for the AI in Retail event on the Tuesday evening (followed by the RethinkRetail Gala). Click here to register https://lnkd.in/dncTsXZX. There will be some great speakers and facinating insights into delivering business value with AI, and come chat with me and the LivePerson team at booth 1145 about the impact of Conversational AI. #TopRetailExperts #RetailInnovation #RetailCX #RetailAI #ConversationalAI

New year, New York, new ways to make an impact with conversational AI. ✨ Find the LivePerson team at the National Retail Federation’s #NRF2025 Conference in New York from January 12 to 14. 👋 Stop by Booth 1145 to learn how LivePerson is leading the future of personalized experiences for retailers everywhere 🤖 Learn about our newest generative AI capabilities across both digital and voice channels Meet us at NRF: https://lnkd.in/gACgWvRi #LivePerson #RetailInnovation #RetailCX #FutureOfRetail #ROIOfAI

Last week, Flutter Entertainment — home to leading brands like FanDuel, Betfair, Paddy Power, and PokerStars — joined us for a live webinar and shared how they bet big on CX in a high-stakes marketplace. 🎰 Richard Clarke, Manager Director – Paddy Power Betfair at Flutter, provided insight into Flutter's transition from traditional customer service to a fully digital-first approach. Some of the key takeaways: 🤝 Flutter's partnership with LivePerson supercharged their customer conversations with the power of Gen AI 🏆 Flutter achieved a 80% containment rate and +45 NPS by making messaging the front door for all customer interactions 📔 Brands should create a culture of experimentation to fail fast and learn fast Explore our Resource Library for everything you need to know to go conversational: https://lnkd.in/gsD8rcj2 #Webinar #AI #CXSolutions #GenAI

The path to enterprise digital transformation starts in the contact center. 🚀 We're sharing 5️⃣ key takeaways from our Spark event that will help drive your contact center's transformation in 2025 and beyond: https://lnkd.in/g-EzXkXE #ROIofAI #GenAI #ConversationalAI #CXStrategy