🔄 CX and change go hand in hand. Explore how to adapt to customer needs while managing change effectively in this insightful resource: https://hubs.ly/Q033XJ3t0
McorpCX
Business Consulting and Services
San Francisco, CA 2,192 followers
Helping leading brands create and deliver customer, employee and partner experiences that transform their business.
About us
McorpCX is a leading customer experience services company delivering consulting and technology solutions to customer-centric organizations since 2002. Mcorp’s practical approach has led to measurable growth, deeper engagement, and better business outcomes for fast-growth market leaders and the Fortune 100. Everyone here is focused on helping our clients and their companies deliver great customer experiences, and drive measurable value in the process. In a (fairly large) nutshell, this is what we do. And we are expert at doing it. To learn how we can help you better understand and connect with your customers, visit us at www.mcorp.cx, or give us a call on +1.415.526.2655.
- Website
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http://www.mcorp.cx
External link for McorpCX
- Industry
- Business Consulting and Services
- Company size
- 11-50 employees
- Headquarters
- San Francisco, CA
- Type
- Privately Held
- Founded
- 2002
- Specialties
- Customer Experience Transformation, Customer Journey Mapping, Customer Experience Research, Customer Relationship Management, Customer Experience Strategy, Customer Experience Design, and Customer Experience Consulting
Locations
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Primary
Get directions
201 Spear Street
Suite 1100
San Francisco, CA 94105, US
Employees at McorpCX
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John Nelson
Strategic Research and Insights
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Rajesh Makhija
Digital, AI and CX Technology Executive, Advisor and Strategist | Angel Investor
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Michael Hinshaw
Customer Experience Executive, Advisor and Strategist: Digital, Customer-Centric Innovation, Design and Transformation
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Graham Clark CCXP
Driving operating improvement and competitive advantage through digital first but not digital only experience management technologies
Updates
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🌟 Digital CX transformation doesn’t have to be daunting. Check out 14 actionable ways to create exceptional customer experiences with technology: https://hubs.ly/Q033XJ7j0
14 Ways To Enable Digital Customer Experience Transformation
mcorpcx.com
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CX Meaning: What Is Customer Experience & Why It Matters https://hubs.ly/Q037sncB0
CX Meaning: What Is Customer Experience & Why It Matters
mcorpcx.com
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Don't miss our session tomorrow - where we tackle the issues and challenges of what’s holding IT and CX back from seamless collaboration and, more importantly, how to fix it. There's still time to save your spot #CX #CustomerExperience #XOS
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📊 Unlock the power of your customer data! Learn five essential lessons to leverage your existing data for improved CX and business growth. Dive in here: https://hubs.ly/Q033XKVF0
5 Customer Data Lessons You Can’t Ignore
mcorpcx.com
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🤝 Collaboration is key! Discover six strategies for building a stronger partnership between business and IT to deliver next-level CX. Explore the strategies: https://hubs.ly/Q033XKN70
6 Customer-Centric Strategies with Business-IT Partnership
mcorpcx.com
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💻 Technology is critical to CX, but who should lead the charge? Discover why your CIO might be the key to unlocking transformative customer experiences. Read more: https://hubs.ly/Q033XTsK0
Bridging the Gap Between Customer Experience and Technology
mcorpcx.com
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Completely True Things About Customer Experience: Investing in experience-related employee education and development leads to better customer experiences, and more customer centric organizations. (We’ve done the research to prove it). #CompletelyTrueCX #true #CustomerExperience
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🛠️ Struggling to align your CX goals with technology? This white paper explores how CIOs can take the lead in bridging the gap to deliver seamless customer experiences. Get started here: https://hubs.ly/Q033XTvx0
Strategic Alignment: Bridge the Customer Experience Technology Gap
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🔍 Ready to make your CX personal? Discover how AI, machine learning, and real-time data can drive hyper-personalization that your customers will love. Learn more here: https://hubs.ly/Q033XKXr0
Radically Boost Relevance With Hyper Personalization
mcorpcx.com