NelsonHall

NelsonHall

Business Consulting and Services

Boston, Massachusetts 6,982 followers

TRANSFORM THROUGH INSIGHT

About us

Founded in 1998, NelsonHall is the industry's leading BPO and outsourcing analyst firm. Our disciplined evidence-based methodology facilitates accurate decision-making through timely access to current and objective marketplace information. We work closely with our clients to create a value based relationship based on our unrivalled outsourcing knowledge to act as a trusted advisor, providing answers and making business sense of the complexity and challenges faced by both service buyers and service providers within the global outsourcing market.

Industry
Business Consulting and Services
Company size
11-50 employees
Headquarters
Boston, Massachusetts
Type
Privately Held
Founded
1998
Specialties
Industry Insight Database, Key Vendor Assessments, IT Outsourcing, BPO Market Development, Customer Management Services, Healthcare & Insurance Sourcing, Banking Sourcing, HR Outsourcing, RPA, AI, Management Consulting, BPO, IT Services, Cognitive, Digital Transformation, Blockchain, IoT, Cyber, Big Data Analytics, and Cloud

Locations

  • Primary

    Riverside Center, 275 Grove Street

    Suite 2-400

    Boston, Massachusetts 02466, US

    Get directions
  • 29 Rose Hill

    Binfield, Bracknell, Berkshire RG42 5LH, GB

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  • 4, Place Louis Armand

    Paris, Ile-de-France 75012, FR

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Employees at NelsonHall

Updates

  • NelsonHall reposted this

    View profile for Dominique Raviart, graphic

    Practice Director at NelsonHall around IT services. Blogs about engineering and ER&D services #ITservices #ERDservices

    We are looking for an #ITServices Analyst. The position is based out of India. Job purpose: NelsonHall has an opening for an analyst to manage and populate NelsonHall's IT services contract database data and participate in the Vendor Intelligence Program. The contract database is a comprehensive tool that provides a detailed overview of contracts to IT service vendors. The Vendor Intelligence Program helps buy-side organizations obtain an exhaustive and granular understanding of the capabilities of tier-one IT service vendors. The position is open for remote working. To discuss further or apply, you can DM me. Duties and responsibilities Key responsibilities include assisting in: ● Maintain and enhance a NelsonHall database of IT services contracts, financials, offerings, M&A, and partnerships ● Building a deep and granular knowledge of tier-one IT service vendors, going across strategy, service portfolio, existing contracts and go-to-market activities, and financials. Activities include: ● Reviewing daily contracts and other announcements from several IT service vendors, going through public domain sources to identify contracts, and capturing and indexing them into our NelsonHall database ● Collaborating with the IT services team to identify new data sources and further complement the NelsonHall database ● Contributing to NelsonHall's social media activity through posts/tweets and blogs ● Assisting buy-side firms in identifying the art of the possible and suitable vendors. Qualifications ● Intellectual curiosity and a desire to take IT services coverage responsibility for the NelsonHall database. Will suit individuals with: ● A Master in business administration ● An understanding of IT services across service lines (consulting, application services, and IT infrastructure services) ● Up to five years’ experience in the IT services industry ● The interpersonal skills to work closely with NelsonHall analysts * Tenacious with a close attention to detail ● Enthusiasm. About NelsonHall NelsonHall is a global market analysis firm providing services to accelerate our clients' digital and operational transformation through the provision of research-led insight & thought leadership.

  • View organization page for NelsonHall, graphic

    6,982 followers

    Congratulations to Seertech Solutions for being designated a “Leader” in our 2024 Learning Platforms Vendor Evaluation and Assessment Tool (NEAT). Seertech was acknowledged as a leader in the Innovation in Technology/Tools market segment, which reflects its ability to meet future client requirements as well as deliver immediate benefits to its learning services clients with specific capabilities around technology innovation.  Nikki Edwards comments on this achievement below: https://lnkd.in/g8VgqVcT #LearningPlatforms #LearningServices #Learning #HR

  • NelsonHall reposted this

    View organization page for Alorica, graphic

    284,582 followers

    Thank you, Ivan Kotzev and NelsonHall, for hosting the CX Transformation 2025 briefing. It was an honor to share our vision for the future of CX and highlight the critical advantages of choosing the right CX partner. At Alorica, our commitment to digital-first innovations is redefining the customer experience—and delivering solutions that drive success and profitability.

    View profile for Ivan Kotzev, graphic

    Senior Research Analyst at NelsonHall

    Thanks Alorica for the CX Transformation 2025 briefing. Strengths include revamped client onboarding, dedicated CCaaS practice, empowering and upskilling agents with AI tech and AI voice, Alorica IQ Lab and Conversational AI agent, democratized innovation program, and access to pioneering tech startups #CX #CXServices #DigitalTransformation #Alorica NelsonHall

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  • View organization page for NelsonHall, graphic

    6,982 followers

    The December edition of our HR & Talent Transformation newsletter is now available, with updates on our latest research, market trends, and happenings in the world of HR. It also provides a summary of our latest HR blogs as well as recent market developments, including important vendor financial results and M&A activity... #HR #Talent #WorkforceManagement #PayrollServices #LearningServices #RPO

    HR & Talent Transformation Newsletter: December 2024

    HR & Talent Transformation Newsletter: December 2024

    NelsonHall on LinkedIn

  • NelsonHall reposted this

    View profile for Dominique Raviart, graphic

    Practice Director at NelsonHall around IT services. Blogs about engineering and ER&D services #ITservices #ERDservices

    Atos just received a non-binding offer from the French state to acquire its BDS' Advanced Computing activities for up to €625m. It has entered into exclusive negotiations until May 31, 2025. The enterprise value is €500m. The Advanced Computing business includes the HPC and quantum, Business Computing, and AI activities. It had revenues of ~€70m and 2,500 employees. Atos 'would commit to launch a formal sale process for its Cybersecurity products and Mission Critical Systems.' The two businesses had 2023 revenues of ~€340m Several takeaways: ● The discussions with the French state have been long-lasting since April 2024. They have been through ups and downs, with disagreements over the price ● The new non-binding offering's scope only includes the Advanced Computing business. It does not cover Digital Security (security software products and services) and the mission-critical software business. This is a surprise to me. I expected the French state to secure the mission-critical software activities, which are used, for instance, for nuclear plant command & control systems ● I considered for many years that the BDS business was Atos's jewel. Atos is only selling the Advanced Computing business now. Yet, the company also plans to sell the rest of BDS (revenues of ~€340m). Again, this is a surprise, as I expected the company to keep some of its software product business, which can bring significant margins ● All in all, I find it positive to see Atos advancing on its long-lasting restructuring plan. This firm needs to finalize its financial transformation period, and reassure clients. The process is going on. It will just take time.

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