A special note about next week's holiday hours: Net Friends will be closed on Christmas Day — with a few of Santa's helpers still on-call to help with any critical support needs our customers may have. Happy holidays to all! ❄️ #ManagedIT #MSP #ITSupport
Net Friends
IT Services and IT Consulting
Durham, North Carolina 1,594 followers
IT Support | IT Security | IT Strategy
About us
Net Friends is a trusted technology partner, providing comprehensive managed IT, cybersecurity, and infrastructure solutions to businesses and organizations of all sizes in North Carolina and across the United States. Recognized by Channel Futures' 2023 MSP 501 Global Ranking, we're dedicated to helping our clients achieve their goals through technology. What We Offer: - Managed IT Services: Tailored solutions to optimize your IT operations and reduce downtime. - Cybersecurity Solutions: Protecting your business against cyber threats and safeguarding your data. - Infrastructure Solutions: Scalable infrastructure to support your business growth and evolving needs. Why Choose Net Friends: - 25+ Years of Expertise: Proven track record of exceptional results, with a net promoter score of 96.6. - Industry-Leading Expertise: Our certified experts are available around the clock to address all needs. - We consistently maintain SOC 2 Type II compliance, providing customers with peace of mind. - Strong Community Involvement: We're committed to supporting local businesses and initiatives. - Customer-Centric Approach: Your business success is our priority. Our mission is your mission – accomplished through technology.
- Website
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www.netfriends.com
External link for Net Friends
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Durham, North Carolina
- Type
- Partnership
- Founded
- 1997
- Specialties
- IT Support, Technology Support, Business Services, IT Security, IT Strategy, Computer Support, Cybersecurity, Managed Detection & Response, Managed IT, Managed IT Services, Managed IT Support, Help Desk, Support Center, SOC, NOC, vCIO, and vCISO
Locations
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Primary
Get directions
3308 Durham Chapel Hill Blvd
Suite 201
Durham, North Carolina 27707, US
Employees at Net Friends
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Shawn Pate
Shawn Pate is a vCTO/vCIO/vCISO at Net Friends with 29+ years of experience in IT strategy, cybersecurity, and digital transformation, dedicated to…
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John Snyder
CEO of the world's best IT support company, focused on making every customer encounter exceptional and making every decision within a risk and…
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Brian Morris
IT Project Manager at Net Friends
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Gabrielle Tardive
Graphic Designer / Creative Strategist / Visual Storyteller for tech consulting & IT services (MSP & MSSP)
Updates
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John Snyder, CEO of Net Friends, reflects on the past four years, "Have you ever felt stuck in the business wilderness, unsure of the next step? I've been there. On thing I have learned is that the key is to summon the courage to make tough decisions. By letting go of what no longer aligns with our vision, we've transformed our business into the Best MSP." https://hubs.ly/Q02_-scX0 #MSP #ITSupport #Durham
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ICYMI: Net Friends President, Neelesh Patel, shares his reflections on 2024, highlighting themes of business resilience, innovation, and rising stronger together as a company. "Despite difficult moments, the start of 2024 marked the beginning of our journey to rebuild, innovate, and strengthen the foundation of Net Friends," reflects Neelesh Patel. Read this year's "2024 in Retrospect" on our blog: https://hubs.ly/Q02ZbNnt0
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Microsoft is set to introduce changes to Outlook in 2025. To ensure a smooth transition for our clients, Net Friends will be taking a phased approach, allowing them to adopt the new features at their own pace. As our CEO, John Snyder, noted in a recent CRN interview, “Few people are eager to start their new year off relearning parts of their email program.” We’re committed to minimizing disruption and maximizing productivity. https://bit.ly/4gA8Yi1 #Microsoft #Outlook #ITSupport
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John was interviewed, by CRN, about our plans for the Outlook migration. #MSP #ITSupport
Microsoft solution providers tell CRN they are ready for the tech giant’s upcoming dates for automatically switching Outlook users to the new version of the email and calendar application, with January the start of automatic switching for small and midsize businesses and April 2026 marking the start for Microsoft 365 for Enterprise users. Here’s what John Snyder, CEO of Net Friends, and Robby Hill, CEO of HillSouth, told Wade Tyler Millward about their plans for the migration: Microsoft AI Cloud Partner Program #MSPartner
Microsoft Partners Prepare For Automatic Switch To New Outlook
crn.com
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Don't let IT woes be the Grinch of your work week! #OurPowerIsOurPeople #ManagedIT #ITSupport #MSP
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Buckle up your digital seatbelt! Let's protect your data from potential threats and ensure a safe digital journey. Learn how to secure your business at 30,000 feet: https://hubs.ly/Q02Yg9_J0 #ITSupport #Cybersecurity #Durham #MSP
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We’re looking for a resourceful, responsive, and dedicated Customer Success Manager to join our Customer Success Team. This role will work primarily out of our headquarters in Durham, NC. Ready to make an impact and inspire lasting customer relationships? Learn more: https://bit.ly/4gy7AfS #MSP #ITSupport #ITExperts #ManagedIT #ITServices #Raleigh #Durham #CustomerSuccess #Hiring #TechCareers
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"I see 2025 as a year where instead of building a 'new' thing, we better integrate and expand on the trendlines we were already operating on," shares John Snyder. Keep reading his annual forecast in our "2025 Outlook with Net Friends CEO" available now on our blog: https://hubs.ly/Q02ZbM-w0
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Small businesses are a hacker's happy hunting ground. They know that SMBs often lack the resources and expertise to implement robust cybersecurity measures. Additionally, outdated systems and limited knowledge about the latest threats leave SMBs vulnerable. Bottom line: No business is too small to be hacked. Connect with Net Friends today to secure your business! #ITSupport #Cybersecurity #SmallBusiness #Raleigh
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