NTS Laboratory Equipment

Have you recently purchased a used Genevac® from a reseller or Ebay? Do you need to have it checked out? Don't wait weeks for service. NTS Laboratory Equipment has field based engineers in the major pharma hubs and can respond within days. Call 866-777-0524 or email info@ntslabequipment.com today for service #genevac

As we close in on the start of the 7th annual LAFM Summit on November 18th....ATG Service are looking forward to a great few days.... Visit the team at booth #4 and find out more about partnering with ATG Service to reduce lab instrument downtime.

𝐑𝐞𝐲𝐧𝐨𝐥𝐝𝐚 𝐄𝐪𝐮𝐢𝐭𝐲 𝐏𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐀𝐓𝐆 𝐀𝐜𝐪𝐮𝐢𝐫𝐞𝐬 𝐍𝐓𝐒 Analytical Technologies Group ("ATG Service" or "ATG"), a portfolio company of Reynolda Equity Partners ("Reynolda"), has acquired NTS Laboratory Equipment Inc. (“NTS”). Based in Providence, Rhode Island, ATG Service provides service, maintenance and repair for laboratory instruments critical in the research, development and manufacture of biologic drugs. ATG Service’s customers include pharmaceutical and biotech companies, CDMO’s, universities and government research institutions. NTS is a leading independent services provider for a range of critical laboratory instruments, with a specialization on Genevac® evaporation equipment. Based in Fishkill, New York, and San Diego, California, NTS serves leading biopharmaceutical laboratory customers nationwide. NTS’ service engineers have more than 100 years of combined technical expertise.   With the acquisition of NTS, ATG has now acquired five leading independent service providers under Reynolda’s ownership. These acquisitions have expanded ATG’s footprint from the West Coast to the United Kingdom and Europe and added service capabilities across complementary new instruments. With the addition of NTS, ATG continues to deepen its expertise in critical service capabilities to better service its international biopharma customer base. The ATG deal team consists of Marshall White, Ken Clark and Cam Mulhall. For business development and investment opportunities, please contact Brent Kulman or Charlie Orr. Learn more about Reynolda: https://lnkd.in/eZJqKvQz

We are excited to announce that NTS Laboratory Equipment, Inc. (“NTS”) has merged with ATG Service (Analytical Technologies Group, LLC) NTS merged with ATG because of our mutual dedication to serving customers with high quality, responsive service. ATG’s record of reliable, expert service is consistent with NTS’ own commitment to best-in-class service in full alignment with our customers’ interests. Together, ATG Service and NTS Laboratory Equipment (“NTS”) will service, maintain, and repair the following systems throughout North America, the United Kingdom, and Europe: Fast-Protein Liquid Chromatography Genevac® Evaporators Centrifuges Incubators Microplate Readers Microplate Washers High-Performance Chromatography Biomolecular Imaging Surface Plasmon Resonance And more Our customers can expect the same stellar service on even more instrumentation

We didn't have the part we needed to complete a repair..... It happens But an instrument was down We had a part that would get them up and running and although it wouldn't last long term, it most certainly would last until the correct one comes in and beyond! Most service companies (and OEM's) would leave that instrument down until the right part arrives Not us Temporary part is installed. Customer is working. We have a follow up action It's called customer service. Having the customer's best interests in the forefront of everything we do.

Our employees are great engineers, fabulous customer service agents and genius marketers!!!

Comparing Our Service to Manufacturer’s Support 1. Core Focus and Expertise: Service Company: Our core business is dedicated to maintaining and extending the life of your instrumentation. We specialize in proactive maintenance, rapid response, and personalized care to ensure your systems remain operational and efficient for as long as possible. Our team is highly trained in service and repair, focusing solely on keeping your equipment running smoothly. Manufacturer: The manufacturer’s primary goal is production. While they provide support, it is often secondary to their main objective of manufacturing new units. 2. Comprehensive Maintenance and Support: Service Company: We offer a range of preventive maintenance services that aim to anticipate and address potential issues before they impact your operations. Our approach is designed to minimize downtime and extend the lifespan of your equipment through regular checks, detailed inspections, and timely interventions. Manufacturer: The manufacturer’s support often focuses on resolving issues as they arise. Their maintenance services might not be as comprehensive or frequent, as their main focus is on new product development and manufacturing. 3. Customized Service Approach: Service Company: Our services are tailored to meet the specific needs of your equipment and operational environment. We understand the nuances of your systems and provide customized solutions that align with your unique requirements and usage patterns. Your needs and priorities are important to us. Manufacturer: The manufacturer’s support services are generally more standardized, with less flexibility to accommodate specific operational needs or customized maintenance schedules. 4. Responsive and Personalized Service: Service Company: We pride ourselves on our quick response times and personalized service. Our team is dedicated to understanding your specific needs and providing immediate assistance whenever issues arise, ensuring minimal disruption to your operations. Manufacturer: Response times from the manufacturer can vary, and support may be more generic, with less emphasis on personal interaction or tailored solutions. 5. Long-Term Relationship and Support: Service Company: We aim to build long-term relationships with our clients, offering ongoing support and continuous improvement strategies to ensure the optimal performance of your equipment over time. Manufacturer: The manufacturer’s relationship with you may be more transactional, focusing on individual issues or product sales rather than a continuous partnership. Conclusion: While the manufacturer plays a crucial role in providing initial equipment and technical support, our service company’s expertise and focus on maintenance and personalized care offer distinct advantages. Our dedicated approach ensures that your instrumentation remains in peak condition, minimizing downtime and extending equipment life, which is the essence of our core business.

We'll be at the Sanford Consortium for Regenerative Medicine today! Come by between 12 and 1:30 to say hi! Go to bit.ly/Sanford724 to register and come on by for lunch. We'd love to have a productive discussion with you about getting or keeping your Genevacs® on track.

Have you seen this instrument - the Genevac® HT12 evaporator, or any of its accomplices the EZ2, HT4, HT8 or HT24? Dead or alive, we want them. Got a dead system?? Maybe we can revive it. Have a live system?? We can help keep it that way. A well maintained system should last well over 20 years. NTS Lab Eqipment has been servicing Genevac® evaporators since 2008.

You can have all 3 of these and that is our goal at NTS Laboratory Equipment. It’s not rocket science! We send knowledgeable service engineers quickly and charge reasonable prices. Info@ntslabequipment.com or message us here !