Omind

How do top brands excel in CX with AI?   Omind's AI Agent Assist delivers real-time suggestions & context-aware insights while reducing AHT, enhancing efficiency, and boosting CSAT with advanced GenAI capabilities. Empower your team and delight your customers effortlessly.   Schedule a Demo: https://lnkd.in/g8p2CQeC   #Omind #InspiredbyPossibilities #OmindAI #AIAgentAssist #GenAI #CustomerExperience #CSATExcellence #AIForBusiness #CustomerSupportInnovation #PolloftheWeek #AHT #CSAT #CustomerExperience #CX

Arya, Omind's advanced AI engine, has been nominated for the 15th Aegis Graham Bell Award! 🎉 Hear from our Co-Founder & CEO, Jyotendra Thokchom, as he introduces Arya, inspired by Aryabhata. Arya is a game-changer, driving transformation in customer experience, operational efficiency, and business productivity. It provides live guidance to agents during interactions, suggests next-best actions, monitors interactions in real-time, delivers personalized coaching, and offers predictive insights—all working together to empower teams and enable businesses to thrive. 🚀 Watch the video to see how Arya is unlocking endless possibilities for businesses: https://lnkd.in/gXWBjMWt #Omind #Arya #Inspiredbypossibilities #AegisGrahamBellAwards #CustomerExperience #AIInnovation #AI #LLM #GenAI #CX

🌟 Employee Spotlight: Meet Hitesh Kumar, Software Engineer at Omind! 🌟   Hitesh K has been a part of the Omind family for the past year, crafting scalable and efficient web applications that make a real #impact. He loves tackling complex challenges and finding solutions that truly matter.   Outside of work, Hitesh is a #chess enthusiast who enjoys sharpening his strategic skills and an adventure bike rider who thrives on the thrill of exploring new horizons. ♟️🏍️   At Omind, we value the unique #passions and #talents our team brings to the table. Hitesh’s journey is a testament to how #innovation, problem-solving, and #teamwork come together to create a dynamic and inspiring #workplace.   #Omind #InspiredbyPossibilities #LifeAtOmindAI #EmployeeSpotlight #SoftwareEngineer #InnovationInTech #Teamwork #PassionAndProfession #OmindFamily

Omind team had the privilege of meeting Kishore Saraogi, Founder of Fusion CX. We had an insightful conversation that sparked new excitement around the endless possibilities of #AI in shaping #customerexperiences. It’s moments like these that fuel our drive to #innovate, #learn, and #grow. We’re excited to keep pushing boundaries! #Omind #InspiredbyPossibilities #FusionCX #ArtificialIntelligence #CustomerExperience #Innovation #LearningJourney #GrowthMindset #AIForCX #FutureOfCX #TeamOmind #Collaboration #InspiringConversations Rituparna B | Astha S. | Robin Kundra | Alwin Mathew | Sandesha H G | Pushpita Bakshi | Shambhabi Chandra | Shreyash Patel | Shrobona Ghosh | Harshwardhan Natu | Vishnu kumaran | Kabilan ⚡| Hitesh K | KARTIK GAMOT | Srinjoy Dutta | Rayan Chowdhury | RAVI KUMAR | Shachi Singh | Megha Paul | Suchita Dwivedi | Nitya Pandey | Sheethal Sivadasan | Mahender Jangala | Nuthan B  

Empowering teams, transforming experiences with Omind AIQMS! Keir Lovell, Sr. Director of Client Success at Fusion CX, shares how #AIQMS has completely transformed their #operations. With real-time insights, consistent call assessments, and tailored #coaching for #agents, it’s helped them not just meet but exceed #customerexpectations. Whether it’s #boostingagent empathy or improving key metrics like #GSAT and #AHT, AIQMS has made managing high #callvolumes feel effortless—and the results speak for themselves.   ✨ Curious how AIQMS can make a difference for your #team? Let’s talk! #Omind #InspiredbyPossibilities #EmpoweredWithAIQMS #TransformingCX #AIForSuccess #CustomerExperienceMatters #AgentPerformance #RealTimeInsights #BoostingGSAT #EffortlessOperations #CXInnovation #AIQMSImpact #GrowwithOmind

🌟 Resolutions That Drive Growth!   As 2025 kicks off, Omind is committed to revolutionizing the way customer-facing teams operate. Agent Empowerment is the heart of this mission, and Business Excellence is the outcome we’re aiming for.   With real-time assistance, automated quality checks, personalized coaching, and actionable insights, excellence becomes the standard.   Ready to turn resolutions into results? Let’s make it happen: https://lnkd.in/g8p2CQeC   #Omind #InspiredbyPossibilities #HappyNewYear2025 #NewYearResolutions #BusinessOperations #AgentEmpowerment #BusinessExcellence #PersonalizedCoaching #RealTimeAssistance #Growth 

We're excited to be part of the 15th Aegis Graham Bell Award in the Innovation in Gen AI / Large Language Model (LLM) based Solutions category! Our cutting-edge AI solution is transforming how businesses engage with customers, providing data-driven insights that fuel growth and innovation. Check out how we're making waves in AI and revolutionizing customer experience. #Omind #Innovation #AI #CustomerExperience #AegisGrahamBellAwards #LLM #GenerativeAI #BusinessSolutions

🌟 Employee Spotlight: Meet Shailesh Kumar, our dynamic Associate Software Engineer at Omind! 🌟 With 3 years of expertise, Shailesh excels in creating impactful digital experiences by expertly managing both frontend and backend development. His mastery of frameworks like React.js and Node.js, coupled with his ability to optimize seamless integrations, makes him a key player in bringing Omind’s AIQMS project to life.   Beyond his technical prowess, Shailesh’s love for biking adventures and self-help books fuels his creativity and personal growth. 🚴📚   What truly stands out for Shailesh is the collaborative and encouraging culture at Omind. From brainstorming sessions with his team to the unwavering support of project managers, every moment here drives his professional journey. And of course, the delicious food and vibrant office celebrations add that extra zest to the experience! 🍽️🎉   #Omind #InspiredByPossibilities #OmindAI #OmindJourney #TeamOmind #LifeAtOmindAI #EmployeeEngagement #WorkplaceCulture #Ominders #EmployeeRecognition #FullStackDeveloper #AIQMS #CodingLife #InnovationInTech #WorkLifeBalance #TechPassion #ProfessionalGrowth #OmindFamily #EmployeeSpotlight

Ensure every #customer query is addressed, even when #agents are unavailable.   Arya automates routine customer inquiries efficiently, categorizing them for swift resolution and ensuring no email goes unanswered. From FAQs to priority requests, Arya handles it all, keeping workflows smooth and uninterrupted.   With Arya’s #emailautomation, your customers receive timely and accurate responses, helping you build trust and deliver a seamless #experience—even when your team isn’t fully available.   📖 Read the #blog now: https://lnkd.in/gQm27wYK   #Omind #Inspiredbyossibilities #AutomationWithArya #EmailAutomation #EffortlessWorkflows #CustomerSupportSimplified #BoostEfficiency #CustomerSatisfaction #AIForBusiness #WorkflowsSimplified #AdvancedAI #BusinessOperations

Wishing you and your loved ones a fantastic New Year! 🥳   May 2025 bring endless success, meaningful connections, and game-changing innovation. Let’s thrive together! 💚   #Omind #InspiredbyPossibilities #NewYear2025 #HappyNewYear #InnovationAhead #ThriveTogether #SuccessIn2025 #EndlessPossibilities #NewBeginnings #InspireAndGrow #FutureFocused #GameChanging2025 #CelebrateSuccess #OmindJourney #ElevateWithOmind #MeaningfulConnections #LetsThrive