PerfectServe

Two #BestinKLAS wins for 2025. 🏆🏆    Lightning Bolt Scheduling is again ranked #1 in the physician scheduling category (2017, 2018, 2024, 2025), and PerfectServe earned top honors in ambulatory clinical communications. Full news release here: https://bit.ly/4gAid1C These solutions represent two essential pieces of care delivery: ✅ Intelligent scheduling that respects clinician wellbeing ✅ Communication tools that keep care teams in sync When these work together, care teams can focus on what matters. That's the vision driving our platform forward. Thank you to our customers who've helped shape these solutions! KLAS Research

In a trauma scenario, a single alert can be the difference between life and death. But when too many clinicians receive non-relevant notifications, the result isn’t faster care—it’s alert fatigue, slower response times, and missed critical notifications. One trauma leader shared their experience: Their old system blasted alerts to six or seven people per team who weren’t even on call. The result? A flood of unnecessary notifications, increased stress, and a higher risk of true emergencies getting lost in the noise. When alerts are intelligently routed to the right people at the right time, teams move faster, care improves, and clinicians aren’t drowning in unnecessary interruptions. ✅ More accurate alerts = quicker action. ✅ Fewer unnecessary disruptions = less burnout. ✅ The right clinicians involved = better patient outcomes. Are outdated alerting workflows creating noise for your team, or are they truly enhancing emergency response? #traumacare #clinicalcommunication #alarmfatigue

The hardware has arrived! 🏆🏆 Our team was on the ground at KLAS Research's Best in KLAS awards celebration yesterday to receive trophies for our wins in the Scheduling: Physician and Clinical Communication (Ambulatory/Post-Acute) categories. Nothing beats seeing our team's hard work recognized in person—and these awards look even better in our hands than they do on paper! A huge thank you to our incredible clients who made this possible. Your partnership drives us to keep innovating every day. #BestInKLAS

Pediatric providers should spend time with kids, not spreadsheets. 👩⚕️🧸 This team cut down 20+ hours per month of manual scheduling, improved shift fairness, and gave providers a real work-life balance—all with Lightning Bolt. See how they did it: https://bit.ly/3yB70xM

Last chance to sign up! Karley Paul from our Customer Solutions team is hosting a live session TOMORROW at noon ET to discuss #communication tips for medical practices, including the importance of filtering urgent vs. non-urgent calls. Save your seat here! 👉🏼 https://bit.ly/418neZi

Exciting news! Our fifth annual #NursesofNote awards program launches next Monday, March 10. This year, we're highlighting excellence in four distinct categories, with bigger prizes than ever before. Do you know a nurse who deserves special recognition? Start thinking about your nominations! Check out the program page for more info: https://bit.ly/4ilPmPN #nurserecognition #PerfectServe

Preventing off-call providers from getting calls in the middle of the night shouldn't be that difficult. Right? Despite how simple this seems on its face, it's a persistent issue that many organizations are still trying to fix. More about this and other ways technology can solve common workflow problems: https://bit.ly/40GcSzC

When you have a comprehensive, customized video library from your vendor's support team, that's not just problem solving—that's real partnership. And partnering with PerfectServe means you, too, can experience our extremely responsive, very kind, super easy to work with, and very laid back support team. 🙌🏽

Disconnected systems slow clinical workflows, drain energy, and waste time. Integrations aren’t just an IT fix—they’re a smarter way to get work done.     That’s why Miriam Halimi and PerfectServe’s implementation team make integrations a top priority. With their efforts, communication can be woven into our customers’ existing workflows, meaning our solutions work seamlessly with everything from ADT systems to telehealth platforms.     Discover why this approach contributed to our recognition as a Leader in the Gartner® Magic Quadrant™ for Clinical Communication and Collaboration: https://bit.ly/3BOGH92

30,000+ medical practices trust PerfectServe—now a 2025 #BestinKLAS winner—to handle their clinical communication needs. Here's why: 📱 Providers can screen messages for urgency while keeping personal numbers private 📋 Practice managers can ensure calls reach the right provider every time ⚡️ Smart routing means fewer interruptions for non-urgent matters Learn more about this award-winning technology: https://bit.ly/4gAid1C KLAS Research