PerfectServe

PerfectServe

Hospitals and Health Care

Knoxville, TN 11,823 followers

Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.

About us

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.

Industry
Hospitals and Health Care
Company size
201-500 employees
Headquarters
Knoxville, TN
Type
Privately Held
Founded
1999
Specialties
Healthcare, physician answering service, hospital communication, physician network, clinical communication, healthcare technology, care team collaboration, Physician Scheduling, CCNC, Practice Communication Management, Patient & Family Communication, medical answering service, patient messaging service, healthcare IT, medical communication systems, medical software, medical communication app, nurse scheduling, care team communication, and healthcare scheduling software

Locations

Employees at PerfectServe

Updates

  • For the second year in a row, PerfectServe has been recognized as a Leader in the Gartner® Magic Quadrant™ for Clinical Communication and Collaboration! This year, we’re also proud to be positioned furthest for Completeness of Vision, which we feel reflects our steady commitment to driving innovation and improving care delivery.    Read the announcement to learn more:  https://bit.ly/3AWaTyn   #MagicQuadrant #PerfectServeUnite

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  • "According to the KLAS Research report, PerfectServe leads the market in enterprise adoption, with acute care customers utilizing over five key modules or third-party integrations on average. The report stated, 'PerfectServe customers most consistently report being able to find and loop in broader care teams through real-time intelligence from physician schedules.' This capability enhances care delivery by ensuring that the right provider is contacted at the right time."

    Success With Clinical Communications Tools Depends on Vendor Support, Ease of Integration, KLAS Report Finds

    Success With Clinical Communications Tools Depends on Vendor Support, Ease of Integration, KLAS Report Finds

    healthsystemcio.com

  • Look who stopped by PerfectServe today! Our friendly snowman reminds us that just like snowflakes, every healthcare journey is unique. With his bright smile and cozy red scarf, he's spreading winter cheer while we're keeping communications crystal clear! As snow blankets the ground and holiday lights twinkle bright, our commitment to healthcare excellence shines through day and night. Just like our snowman friend stands ready in any weather, we're here ensuring your teams can collaborate better. From the PerfectServe team to our incredible healthcare partners, clients, and friends—here's wishing you a season filled with warmth, joy, and perfectly coordinated care. May your holidays be merry and bright! ⛄️💙

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  • Imagine you're a physician who's just received a secure message from a nurse. After reading the message, you want to take a look at the patient's medical record to verify some important details before responding. Does that mean closing the communication app, opening the medical record, and then manually searching for the patient? Not with PerfectServe's Epic deep linking integration. Head over to our integrations catalog to learn how this integration speeds up a common daily workflow: https://bit.ly/4iI7R1P

  • Nurses are at the heart of healthcare, and effective communication is key to their success. Our comprehensive guide offers a step-by-step process for selecting the best communication platform for nurses: https://bit.ly/3z1nZZR Discover how the right solution can: 🩺 Simplify patient handoffs 🚨 Integrate nurse call to cut down response times ⚡ Speed up decision-making and reduce delays 💬 Enhance communication post-discharge 🔕 Manage alerts to minimize alarm fatigue 📈 Deliver instant notifications for critical results Empower your nursing team with the technology they need to provide exceptional care. Download the guide now!

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  • 🔒 Reliable. Low maintenance. Tangible results. 🔒 That’s what PerfectServe delivers for healthcare organizations. As one customer told KLAS Research: “PerfectServe is doing a good job with tangible outcomes; we have found a lot of success with what we have done there.” When clinical communication works seamlessly in the background, caregivers can focus on what matters most—patient care.

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  • Five reasons secure texting improves patient engagement: 1️⃣ Patients stay informed: Timely appointment reminders, test results, and care updates keep patients in the loop—no more wondering what’s next. 2️⃣ Quick and easy communication: Patients can reach providers directly through secure, familiar texting, making it easier to ask questions or share concerns. 3️⃣ Reduced care delays: Fast, secure texting resolves common communication bottlenecks, ensuring patients get the right care faster. 4️⃣ Improved patient satisfaction: A clear, convenient way to communicate boosts trust and leaves patients feeling cared for and prioritized. 5️⃣ Accessible for everyone: Texting doesn’t require a fancy app—just a phone. It’s simple, secure, and effective for patients of all tech abilities. 📲 See how secure medical texting is transforming patient engagement: https://bit.ly/3XBgaTd

  • Healthcare communication shouldn't require constant app-switching. That's why PerfectServe's embedded messaging integration is a game-changer for clinicians. With messages delivered directly within the #EHR environment and powered by our Dynamic Intelligent Routing® technology, teams can focus on what matters most: patient care. Our quality improvement data shows significant satisfaction increases among both nurses and providers. Why? Faster response times, enhanced data integrity, and reduced click fatigue make a real difference in their daily workflow. Learn more about this integration and 25+ others in our catalog: https://bit.ly/3DaxLuJ

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