PorterQI

S2Ep18 - Holiday Special 2024: No Place Like Home (23 mins) As the holidays approach, I'm revisiting the subject of what matters most to patients. This episode discusses the discharge process, length of stay, and outcome metrics that can serve as a compass for other quality measures. Key Points: -Universal needs -Critical questions -What if? Listen on your favorite podcast site, or visit: https://lnkd.in/gCTszp73 #patientcare #healthcare #quality #outcomes

Smart Staff Surveys Becker's Healthcare reported on how Advocate Health improved the nurse manager role using a simple 3-question survey and I am cheering them on: 1. What do you do that you shouldn’t be doing? 2. What do you like to do? 3. What’s taking up your time? Read more at: https://lnkd.in/gV8ACCPN #healthcare #nursingshortage #nursemanager #qualitativedata #ai #innovation

Did you hear about the redesign of the nurse manager role at Advocate Health? This episode discusses the six insights gleaned from three simple questions that just might save the nurse manager role. Key Points: -Ask the frontline -Mutual goals -Critical mentorship Also see: Twenter, P (Oct. 21, 2024). Advocate redesigns the nurse manager role. Becker’s Clinical Leadership. https://lnkd.in/gSfU--f2. Listen on your favorite podcast site, or visit https://lnkd.in/gCTszp73. #healthcare #healthcareinnovation #humanresources #nursing

NASA, Spaceships, and Hospital Administration What if Houston had dismissed the complaint?  “Oh, those astronauts — they’re always complaining. Just ignore them and it’ll go away.” In healthcare, we have a terrible habit of building systems with no feedback loop. There is no way to raise red flags or share downtimes or update other departments on failures in another one.  But if NASA could pull it off in space, surely we can find a way to do it too? #healthcare #communication #patientsafety https://lnkd.in/gdnwV62f

Safety Communication: You Get One Call (15 mins) Important notices are common in healthcare, but opportunities for feedback can be hard to find. Yet, communication about problems is essential to a robust patient safety program. This episode looks at changes in technology that could improve safety communication across the healthcare industry. Key Points: -Safety communication in space -Healthcare feedback loops -Overwhelming public comment Listen on your favorite podcast site or visit: https://lnkd.in/gCTszp73 #healthcarecommunication #patientsafety

Medicine, Codes, and Braille (free article) "Understandably, the language of medicine is complex. While a gardener may not need to announce the Latin name for every weed they pull, an herbalist might actually need that much detail to ensure they are helping, and not poisoning, their patient. ...the goal of most medical terminology is to be highly specific – because the consequences of generalized statements could be toxic. But codes and languages break down when they divide into too many variables" #data #patienteducation #healthcare #accessibility https://lnkd.in/gvmhqvbp

Big Pharma spends billions of dollars on advertising that teaches the public how to say the names of their products. While millions of people live with hypertension, many of them cannot remember the name of their diagnosis or what it means. This episode discusses healthcare communication and shares helpful models for improvement. Key Points: -Big Pharma ads get it right -Idiopathic Explanations -Louis Braille and medical coding Listen on your favorite podcast site, or visit https://lnkd.in/gCTszp73 #healthcarecommunication #patientsafety #diagnosticerror

"Ghost Stories" If someone discharges the roommate rather than the correct patient, that poor soul will not receive meds or meals. They become totally invisible, like a ghost in the system. The ugly reality is that the electronic record is extremely unforgiving in matters like these. #patientsafety #healthcare #electronichealthrecord https://lnkd.in/g8G9gapc

Have you ever noticed how admission orders can be corrected, but a faulty discharge is nearly impossible to correct? Today's episode explores fake deaths, inaccurate discharges, and how to begin solving for "resurrection errors" in healthcare. Key Points: -Fake deaths are common -Computers do not believe in resurrection -Discharges are surprisingly inflexible Listen on your favorite podcast, or visit https://lnkd.in/gCTszp73 #fakedeaths #healthcare #cpoe #patientsafety

Safety: Worth A Fortune (free article) “Some of the tools used by the Ocean’s 11 team were confusion, unplanned changes, faulty equipment, emotionally charged incidents, fear, and people arguing. Have you ever been to a healthcare organization that lacked confusion, unplanned changes, faulty equipment, emotionally charged incidents, fear, and people arguing? It’s like a guide to an average day at work! Yet, each factor can cause employees to become reactionary rather than proactive.” https://lnkd.in/gakRrp5w