Pro-Accel reposted this
Your employees aren't meeting your expectations because of you! It's the way you trained them to speak to you. I want to talk about something uncomfortable but crucial. Many owners unintentionally train their employees to avoid accountability. How you ask?? By letting missed expectations slide. By accepting crappy answers like “I don’t know” when things go off track (but didn't bother trying). By reacting in ways that tell employees, “This is fine.” We need to understand, the employees you hire are there to help you make money.....safely, yes..... BUT profitably! That’s their role. And if they’re not meeting expectations, it’s on you to set the standard. This doesn’t mean abandoning empathy. You must care about your people, their safety, and their well-being. But caring doesn’t mean avoiding tough conversations. It means holding your team accountable while equipping them with clear responsibilities and expectations. This is construction, NOTHING about this business is easy. It also employees the smartest people I ever met! High competence is everywhere but how do you get the most out of them? When you meet with your employees weekly or bi-weekly to discuss project performance, they should have answers and I mean clear, actionable answers for why things are or aren’t working. If they don’t, the problem might not be them. It might be how you’re managing them. Accountability starts at the top. Set the bar high, and train your team to meet it. Safety always comes first, but accountability must come next. What do you think? #proaccel #constructionoperations #constructionconsulting