Pulse by Intuji

What if you could automate 80% of your routine tasks without losing quality? In Pulse by Intuji's episode #22, we explore this question with Scott Noblit, Experience Design Leader at Expedia Group. Key insight: "It will do 80 percent. It does 80 percent of what it needs 80 percent of the time... And that saves me a lot of time" - Julian Wallis This is practical insights about integrating AI into workflows, showing how strategic automation can dramatically improve productivity while maintaining quality. This episode is crucial for anyone looking to enhance their team's efficiency with AI. Watch the full episode here 👉 https://buff.ly/3V6Y638 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #ProductivityTools #AITools #DigitalTransformation #WorkflowAutomation #Innovation #BusinessEfficiency #AIStrategy #Productivity

Why do technically brilliant products often fail in the market? In Pulse by Intuji's episode #23, we explore this question with Andreas Marmaras, General Manager of Product and Tech at Domain Insight. Key insight: "It all starts and ends with relentless customer centricity. I've seen time and time again where an amazing product or technology doesn't necessarily mean commercial success." Technical excellence alone doesn't guarantee market success. The key is maintaining unwavering focus on genuine customer needs and problems. This matters because organisations often mistake technical sophistication for customer value. Watch the full episode here https://buff.ly/49m1k8I 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #CustomerCentric #ProductStrategy #ProductSuccess #Innovation #ProductManagement

How do we design for users we never see? In Pulse by Intuji's episode #19, we explore this question with Bob Baxley, examining software's unique challenge. Key insight: "Every other medium you can go and watch an audience in real time, and weirdly, software you can't" - Bob Baxley Unlike musicians or filmmakers who can watch audiences react, software designers rarely see their users interact with their work, even when reaching billions of people. This discussion highlights a fundamental challenge in software design. Link to the full episode here 👉 https://buff.ly/4f4iJVy 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - Pulse by Intuji 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://lnkd.in/gUy8SQW7 👉 Facebook - https://lnkd.in/gYdsJvCC 👉 Instagram - https://lnkd.in/g_tDVtb4 👉 X/Twitter - https://lnkd.in/g2eKGPft 👉 Website - https://lnkd.in/gca4ty3g #UserExperience #SoftwareDesign #DesignChallenges #ProductDevelopment #UserResearch

🧨 Ignoring Customer Centricity Will Send You Broke! - Raw Truths from Domain's Product Chief | Episode #23 of Pulse by Intuji is Live! 💥 Join us as we speak with Andreas Marmaras, General Manager of Product and Tech at Domain Insight, who brings over 20 years of experience in product, tech and data across multiple countries. Andreas leads Domain Insight's division that leverages and commercialises data flowing through the Domain ecosystem. In this latest episode of Pulse by Intuji, Andreas shares his wealth of knowledge with Julian, CEO @ Intuji, on customer centricity, product leadership, and building sustainable products that drive real business value. 🎙 "Yeah, look, I think it all starts and ends with relentless customer centricity. I've seen time and time again where an amazing product or an amazing technology or a cool technology doesn't necessarily mean commercial success." - Andreas Marmaras Key Takeaways from this Episode: ✔️ How to maintain genuine customer understanding beyond theory ✔️ Strategies for managing technical debt effectively in growing companies ✔️ Building high-performing product teams through data-driven development ✔️ Bridging the gap between technical teams and business stakeholders ✔️ The evolution of product management across different markets This episode is crucial listening for product managers, technical leaders, business stakeholders, and anyone involved in building digital products! Link to the full episode here https://buff.ly/49m1k8I 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #UserExperience #UXStrategy #BusinessLeadership #DigitalTransformation #ProductStrategy #UXDesign #BusinessInnovation #CustomerExperience

Beyond Numbers - The Emotional Heart of Customer Experience In episode #20 of Pulse by Intuji, Tom DeWitt, founder and academic program director at Michigan State University, joins Julian Wallis, CEO of Intuji, for an eye-opening discussion about customer emotions. "You can't boil down someone's experience with your organisation to a few numbers!" - Tom DeWitt Every consumer decision is driven by desired emotional states, not just rational choices. From restaurant visits to vacation bookings, customers make decisions based on how they want to feel, not just what they want to achieve. Link to the full episode here 👉 https://buff.ly/4ewSNR7 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #CustomerEmotions #BusinessStrategy #CustomerCentric #BusinessManagement #CustomerExperience #BusinessSuccess #CustomerValue

Why do your customers need three people to solve one problem? In Pulse by Intuji's episode #21, we scrutinise this revealing question with Jared Spool, as he analyses the true cost of relationship management in business. Key insight: "User experience is a relationship business. We need to understand the relationships between us and our customer, us and fellow employees" - Jared Spool When multiple support touchpoints become the norm, we're not optimising experiences—we're normalising failure. Every support call represents a gap in your user experience. This reactive approach isn't just costly—it's unsustainable for modern organisations. Link to the full episode here 👉 https://buff.ly/4epJ3bD 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - Pulse by Intuji 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://lnkd.in/gUy8SQW7 👉 Facebook - https://lnkd.in/gYdsJvCC 👉 Instagram - https://lnkd.in/g_tDVtb4 👉 X/Twitter - https://lnkd.in/g2eKGPft 👉 Website - https://lnkd.in/gca4ty3g #UserExperience #CustomerSupport #BusinessStrategy #UXDesign #ProductDevelopment #BusinessTransformation #CustomerSuccess

What makes some digital products feel completely effortless while others frustrate users? In Pulse by Intuji's episode #22, we explore this question with Scott Noblit, Experience Design Leader at Expedia Group. Key insight: "Products that are really successful you don't have to think about using them necessarily right. Like they just work" - Julian Wallis Through real examples like Wise's payment platform evolution, Julian breaks down how truly successful digital products remove friction rather than add features. It's not about flashy interfaces – it's about making the experience so seamless that users forget they're using technology at all. This episode is essential for product teams, designers, and business leaders who want to understand what makes digital experiences truly frictionless. Watch the full episode here 👉 https://buff.ly/3V6Y638 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #UserExperience #DigitalProducts #ProductDesign #DigitalTransformation #CustomerExperience #ProductStrategy #ExperienceDesign #FinTech

Why should designers never work in isolation? In Pulse by Intuji's episode #19, we explore this question with Bob Baxley, sharing his approach to design reviews. Key insight: "I would not let them go more than 2 days without showing work... if I let you sit there until you thought it was done, you're going to sit there forever" - Bob Baxley Regular reviews prevent designer paralysis and anxiety while ensuring continuous improvement. This approach transforms solitary struggle into collaborative progress. This conversation reveals how to maintain design momentum. Link to the full episode here 👉 https://buff.ly/4f4iJVy 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #DesignProcess #DesignLeadership #Collaboration #ProductDesign #DesignReviews

Is your customer experience function becoming a dumping ground? In Pulse by Intuji's episode #20, we explore this question with Tom DeWitt, founder and director of CXM at Michigan State University. Key insight: "They adopt customer experience as a strategic imperative because they think it's the right thing to do but they don't always understand what that entails. It quickly becomes the dumping ground for anything related to the customer." - Tom DeWitt Creating a customer experience function without proper strategy leads to organisational confusion. The role should facilitate cross-departmental collaboration, not absorb all customer-related responsibilities. This insight is crucial for businesses structuring their customer experience operations. Link to the full episode here 👉 https://buff.ly/4ewSNR7 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #OrganisationalDesign #BusinessStrategy #CustomerExperience #ChangeManagement #BusinessSuccess

What could your UX team achieve with proper investment? In Pulse by Intuji's episode #21, we calculate the real costs with Jared Spool, examining how Band-Aid solutions drain resources. Key insight: "You could get more than six hundred UX people for 132 million dollars... What could you be doing that would make the product better? Amazing things." - Jared Spool When organisations spend millions on workarounds instead of fixing core experience issues, they're not just wasting money—they're missing opportunities for transformation. Investment in UX isn't a cost—it's a strategic advantage. Link to the full episode here 👉 https://buff.ly/4epJ3bD 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #UXInvestment #BusinessStrategy #DigitalTransformation #ROI #ProductDevelopment #Innovation #BusinessGrowth