Redpoint Global Inc.

𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘀𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 – 𝗯𝘂𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝗶𝘁 𝗿𝗶𝗴𝗵𝘁? 🔍 72% of customers expect brands to recognize them across all touchpoints. Yet, many companies still struggle with true recognition - leading to irrelevant offers, frustrating experiences, and lost opportunities. Recognition isn’t just about knowing a name; it’s about building a complete, unified view of your customer. Without it, personalization falls flat. 💡 In our latest blog, we explore why recognition is the foundation of effective personalization and the key to delivering seamless, meaningful customer experiences. Read the full blog to learn more: https://bit.ly/41jDgQ8 #Personalization #CX #KnowYourCustomer

𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘀𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 – 𝗯𝘂𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝗶𝘁 𝗿𝗶𝗴𝗵𝘁? 🔍 72% of customers expect brands to recognize them across all touchpoints. Yet, many companies still struggle with true recognition - leading to irrelevant offers, frustrating experiences, and lost opportunities. Recognition isn’t just about knowing a name; it’s about building a complete, unified view of your customer. Without it, personalization falls flat. 💡 In our latest blog, we explore why recognition is the foundation of effective personalization and the key to delivering seamless, meaningful customer experiences. Read the full blog to learn more: https://bit.ly/41jDgQ8 #Personalization #CX #KnowYourCustomer

𝗪𝗵𝗮𝘁 𝗶𝗳 𝗺𝗲𝗺𝗯𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗶𝘀𝗻’𝘁 𝗮𝗯𝗼𝘂𝘁 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝘁𝗵𝗲𝗺, 𝗯𝘂𝘁 𝗮𝗯𝗼𝘂𝘁 𝗲𝗻𝗴𝗮𝗴𝗶𝗻𝗴 𝘁𝗵𝗲𝗺 𝗶𝗻 𝗮 𝘄𝗮𝘆 𝘁𝗵𝗮𝘁 𝘁𝗿𝘂𝗹𝘆 𝗺𝗮𝘁𝘁𝗲𝗿𝘀? 🚧 Health plans face a unique challenge: how to engage members beyond the basics of coverage and benefits. Transparency helps, but to truly build trust and long-term loyalty, health plans need to deliver experiences tailored to each member's individual needs and preferences. ➡️ In our blog, 𝙁𝙤𝙧 𝙃𝙚𝙖𝙡𝙩𝙝 𝙋𝙡𝙖𝙣𝙨, 𝙈𝙚𝙢𝙗𝙚𝙧 𝙍𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣 𝙎𝙩𝙖𝙧𝙩𝙨 𝙬𝙞𝙩𝙝 𝙖 𝙐𝙣𝙞𝙛𝙞𝙚𝙙 𝙋𝙧𝙤𝙛𝙞𝙡𝙚, we dive into how leveraging data and technology can transform member retention strategies by creating personalized, meaningful connections that last. 📖 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗯𝗹𝗼𝗴 𝗮𝗻𝗱 𝗹𝗲𝘁’𝘀 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝘁𝗼 𝗺𝗲𝗺𝗯𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 🔗 https://bit.ly/4dSbuiu

𝗚𝗿𝗲𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝘀𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗮 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆—𝗶𝘁’𝘀 𝗮 𝘁𝗲𝗮𝗺 𝘀𝗽𝗼𝗿𝘁. And the best advice on how to get it right? It fits on a napkin. Gartner® breaks down #CX success into nine fundamental principles, from listening to customers (and frontline employees) over executives to ensuring customer journey maps are more than just "wall art." It’s about real action, real empathy, and real collaboration. If you're serious about improving CX, it’s time to move beyond short-term profits and internal silos. CX should have a seat at the executive table, be built into your business metrics, and drive every customer interaction. Check out this Gartner® infographic for key takeaways and start making CX a priority today. https://lnkd.in/gtq4WDvb #dataquality #customerexperience #customerjourney

𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝘄𝗵𝘆 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝗹𝗲𝗮𝘃𝗲—𝗮𝗻𝗱 𝗵𝗼𝘄 𝘁𝗼 𝗸𝗲𝗲𝗽 𝘁𝗵𝗲𝗺—𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝘀 𝗮 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰, 𝗱𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵. Our latest eBook, 𝗙𝗿𝗼𝗺 𝗘𝗻𝗿𝗼𝗹𝗹𝗺𝗲𝗻𝘁 𝘁𝗼 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: 𝗔 𝗠𝗲𝗺𝗯𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝘁𝗼 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻, breaks down key insights into actionable strategies to help you enhance satisfaction and drive long-term loyalty. Inside, Redpoint Global Inc. and Engagys LLC outline: 🫥 Key factors driving member churn 🧚♀️ How personalization and proactive communication improve retention 👣 A step-by-step framework to build your retention strategy 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘁𝗵𝗲 𝗲𝗕𝗼𝗼𝗸 𝗮𝗻𝗱 𝘀𝘁𝗮𝗿𝘁 𝘁𝘂𝗿𝗻𝗶𝗻𝗴 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝗻𝘁𝗼 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗺𝗲𝗺𝗯𝗲𝗿 𝗹𝗼𝘆𝗮𝗹𝘁𝘆 📥 https://lnkd.in/eAjPtxr4

At #ViVEvent, a recurring theme echoed across sessions (aside from AI of course, but closely related): 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗱𝗮𝘁𝗮 𝗿𝗲𝗺𝗮𝗶𝗻𝘀 𝗳𝗿𝗮𝗴𝗺𝗲𝗻𝘁𝗲𝗱, 𝗱𝗲𝗹𝗮𝘆𝗲𝗱, 𝗮𝗻𝗱 𝘀𝘁𝘂𝗰𝗸 𝗶𝗻 𝘀𝗶𝗹𝗼𝘀. This challenge isn’t theoretical—it’s impacting real-world outcomes every day. The reality is, 𝗶𝗳 𝗱𝗮𝘁𝗮 𝗶𝘀𝗻’𝘁 𝗳𝗶𝘁 𝗳𝗼𝗿 𝗽𝘂𝗿𝗽𝗼𝘀𝗲, 𝘄𝗲 𝗰𝗮𝗻’𝘁 𝗳𝘂𝗹𝗹𝘆 𝘁𝗿𝘂𝘀𝘁 𝘁𝗵𝗲 𝗼𝘂𝘁𝗽𝘂𝘁—whether it’s guiding AI, informing disease management, or personalizing patient engagement. The best technology in the world can’t compensate for inaccurate, inconsistent, or inaccessible data. That’s why 𝗮 𝘂𝗻𝗶𝗳𝗶𝗲𝗱 𝗱𝗮𝘁𝗮 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹. A Customer Data Platform (CDP) helps ensure that data is: 🖇️ 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 – breaking down silos and making data readily available ⏰ 𝗧𝗶𝗺𝗲𝗹𝘆 – enabling real-time use cases and decision-making 🛡️ 𝗧𝗿𝘂𝘀𝘁𝘄𝗼𝗿𝘁𝗵𝘆 – accurate, complete, and actionable 𝗞𝗲𝘆 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝘄𝗲 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮𝘀𝗸𝗶𝗻𝗴: 👨🏼🔧 What is it that we are trying to solve? 🪪 How do we make sure the data is fit for purpose? 👩🏻⚕️ Can we bring confidence to care decisions at the right time? The solutions exist. The urgency is now. 𝗟𝗲𝘁’𝘀 𝗺𝗼𝘃𝗲 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝗻𝗱-𝗮𝗶𝗱𝘀 𝗮𝗻𝗱 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝗿𝗲𝗮𝗹, 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗶𝗺𝗽𝗮𝗰𝘁. #HealthcareData #CDP #PatientExperience

Feeling the #ViVEvent vibes 🎶 as we kick off an incredible few days of healthcare innovation Excited for an action-packed event filled with inspiration and conversations with some of the brightest minds in healthcare. Glad to be here with Sarah Lull, Carla T., Brad Boyer and Kris Tomes as we dive into the conversations shaping the future of the industry. Could we cross paths at a session, over lunch, or on the show floor? Or better yet—let’s not leave it to chance. Let’s meet at Redpoint Global Inc. booth #442📍and talk about how we’re helping payers and providers deliver truly connected patient experiences. See you soon in Nashville 🎸 #HealthcareInnovation #DigitalHealth

𝗖𝗔𝗛𝗣𝗦 𝘀𝗰𝗼𝗿𝗲𝘀 𝗮𝗿𝗲𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗮 𝗺𝗲𝘁𝗿𝗶𝗰—𝘁𝗵𝗲𝘆’𝗿𝗲 𝗮 𝗱𝗶𝗿𝗲𝗰𝘁 𝗿𝗲𝗳𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗼𝗳 𝗺𝗲𝗺𝗯𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻, 𝘁𝗿𝘂𝘀𝘁, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗼𝗳 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀. You already know that. So, what’s next? To help health plans build a laser-focused CAHPS strategy and strengthen member relationships, Engagys LLC and Redpoint Global Inc. have partnered to offer 𝗮 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱, 𝗱𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗣𝗜𝗟𝗢𝗧. The PILOT is designed to help healthcare leaders lay the groundwork for stronger CAHPS scores and deeper member engagement. You’ll benefit from: ✨ Advanced data insights to personalize member interactions 🤝 Targeted engagement strategies that build trust and satisfaction 🧑🏫 Expert guidance from healthcare and data specialists every step of the way 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗺𝗲𝗺𝗯𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝗖𝗔𝗛𝗣𝗦 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲? 𝗟𝗲𝗮𝗿𝗻 𝗵𝗼𝘄 𝗼𝘂𝗿 𝗽𝗶𝗹𝗼𝘁 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽 ➜ https://lnkd.in/e3DZZu4c

With all the hype surrounding AI models like DeepSeek, one truth remains constant: 𝗔𝗜 𝗶𝘀 𝗼𝗻𝗹𝘆 𝗮𝘀 𝗴𝗼𝗼𝗱 𝗮𝘀 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮 𝗶𝘁 𝗹𝗲𝗮𝗿𝗻𝘀 𝗳𝗿𝗼𝗺. 🧠🔍 As Redpoint's Stephen Zisk pointed out in a recent NTD news story examining some of DeepSeek's claims, "𝘛𝘩𝘦 𝘳𝘦𝘢𝘭𝘭𝘺 𝘪𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘵𝘩𝘪𝘯𝘨 𝘩𝘦𝘳𝘦 𝘪𝘴 𝘵𝘰 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥 𝘸𝘩𝘢𝘵 𝘥𝘢𝘵𝘢 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘥 𝘧𝘰𝘳 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘵𝘩𝘦 𝘮𝘰𝘥𝘦𝘭𝘴 𝘪𝘯𝘪𝘵𝘪𝘢𝘭𝘭𝘺 𝘢𝘯𝘥 𝘸𝘩𝘢𝘵 𝘵𝘩𝘦 𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘰𝘧 𝘵𝘩𝘦 𝘥𝘢𝘵𝘢 𝘪𝘴 𝘵𝘩𝘢𝘵 𝘺𝘰𝘶 𝘶𝘴𝘦 𝘢𝘴 𝘢 𝘶𝘴𝘦𝘳 𝘰𝘧 𝘵𝘩𝘦𝘴𝘦 𝘵𝘰𝘰𝘭𝘴." The conversation around AI often focuses on model performance, but the real foundation of trustworthy AI is 𝗱𝗮𝘁𝗮 𝗾𝘂𝗮𝗹𝗶𝘁𝘆. If organizations don’t start with clean, unified, and well-governed data, even the most sophisticated AI will struggle to deliver meaningful results. As AI continues to evolve, one thing is clear: success doesn’t just depend on the latest algorithm—it depends on the integrity of the data behind it. Check out the full segment here: https://lnkd.in/g5PDniXK #AI #DataQuality #CustomerData #CDP #AITrust

🎶 𝗛𝗲𝗮𝗱𝗶𝗻𝗴 𝘁𝗼 𝗠𝘂𝘀𝗶𝗰 𝗖𝗶𝘁𝘆 𝗹𝗮𝘁𝗲𝗿 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸? 𝗧𝗵𝗲𝗻 𝘆𝗼𝘂 𝗽𝗿𝗼𝗯𝗮𝗯𝗹𝘆 𝗸𝗻𝗼𝘄 𝘁𝗵𝗲𝗿𝗲’𝘀 𝗮 𝗯𝗲𝘁𝘁𝗲𝗿 𝘄𝗮𝘆 𝘁𝗼 𝘁𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗱𝗮𝘁𝗮 𝗶𝗻𝘁𝗼 𝗻𝗲𝘅𝘁-𝗯𝗲𝘀𝘁 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀. 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁! 📍 𝗕𝗼𝗼𝘁𝗵 #442 – Stop by for a conversation on how to activate your data and transform patient and member engagement. 𝗪𝗮𝗻𝘁 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝘁𝗶𝗺𝗲 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺? 𝗟𝗲𝘁’𝘀 𝗲𝘅𝗽𝗹𝗼𝗿𝗲 𝗵𝗼𝘄 𝘁𝗼: + Get your data AI-ready and actionable in real time + Deliver hyper-personalized, omnichannel engagement + Optimize every interaction for better outcomes 📅 𝗕𝗼𝗼𝗸 𝗮 𝗺𝗲𝗲𝘁𝗶𝗻𝗴: https://lnkd.in/e34PwyzT 𝗗𝗼𝗻’𝘁 𝗹𝗲𝘁 𝗱𝗮𝘁𝗮 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗱𝗿𝗮𝗶𝗻 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺'𝘀 𝘁𝗶𝗺𝗲 𝗮𝗻𝗱 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀—𝗹𝗲𝘁’𝘀 𝗺𝗮𝗸𝗲 𝗶𝘁 𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝘆𝗼𝘂! #ViVEvent #HealthcareInnovation #PatientEngagement #DigitalHealth