RingCentral

🚀 The future of business communications is evolving! Join us for an insightful webinar as we give you a sneak peek into the research found in our RingCentral Trends Report for 2025, "The State of AI in Business Communications," revealing the insights you need to stay ahead in the AI-driven communications landscape. Discover how you can leverage AI and these trends to drive innovation, efficiency, and growth for your business.   Register for the webinar and let RingCentral help you navigate AI advancements to keep a competitive edge in business communications.   https://lnkd.in/gZgNRSNm

How much is convenience worth in customer service? 💰 •Shep Hyken's study reveals just how powerful convenience is: ✨ 94% of customers say it’s their top priority. ✨ 87% would recommend a brand that offers it. ✨ 70% would pay more for it. The takeaway? Convenience isn’t a luxury—it’s a necessity. 🎥 Watch the full video to uncover how a seamless experience can set your brand apart.

RingCentral has been recognized in the 2024 Gartner Critical Capabilities for Unified Communications as a Service report, ranking highest in 3 use case categories: ↳ UC with Integrated Contact Center ↳ Midsize Enterprises ↳ Telephony Centric/Heavy Organizations Explore how RingCentral was recognized in the Gartner® report. https://lnkd.in/gu_xZV38

🦃 Happy Thanksgiving from all of us at RingCentral! We’re grateful for our amazing community of customers, partners, and team members who make everything we do possible.

Why guess when you can know? Get the full story on your agents’ performance with the help of automated agent scoring, coaching, and feedback with AI. With RingCX AI Quality Management, supervisors can automatically score every customer interaction, tracking key metrics like sentiment and energy to get a complete view of agents' performance. View agent scorecards at a glance or dive into the details of each individual conversation with RingCX: https://lnkd.in/gzVCUSW3.

Congratulations to Zane Long, our SVP of Global Partner Sales, for being named a 2024 UC/CC Leader by Channel Futures! 👏 This honor recognizes exceptional channel leaders who are successfully navigating the rapidly evolving unified communications, collaboration, and contact center landscape—especially as AI presents new opportunities and challenges to UC/CC teams. We’re proud to have Zane leading the way for RingCentral and our partner ecosystem. Here’s to continuing to shape the future of communications and driving success for businesses everywhere! https://lnkd.in/ghfBTBGD.

Looking for a more personal way to message? With recorded audio, video, and screen sharing in RingEX, we’re transforming how distributed teams collaborate by bringing the warmth of face-to-face meetings to asynchronous communication. Check it out: https://lnkd.in/gSsg4ndd.

In honor of Native American Heritage Month, we celebrate the rich traditions and contributions of Indigenous peoples to our society. To mark this occasion, we had the privilege of speaking with Andrea Johnson, a Technical Account Manager at RingCentral, who shared her inspiring journey as a Native American professional in the corporate world. Read her story: https://lnkd.in/gFFxcZNV.

Customers should never have to ask twice—offer what they need upfront. The London School of Economics and Political Science (LSE) Professor and Author Elizabeth Stokoe joined our AI Real Talk webinar, sharing insight from her work with organizations across industries: When customers don’t have to chase information, satisfaction greatly increases. Proactively meeting customer needs consistently outshines reactive engagement, strengthening relationships and enhancing loyalty. Hear more insights from Elizabeth: https://lnkd.in/gpnD3WBD.

T-minus 1 week until Amazon Web Services (AWS) re:Invent! Are you attending? Pop by booth 1964 to learn how RingCentral can securely power your business to call, message, meet, support customers, run events, and grow revenue. Swipe through below to find all the ways to connect with RingCentral experts and catch insightful sessions led by our team. Want to beat the booth rush? Book a meeting to discuss your unique business needs and discover the perfect solution tailored just for your organization. https://lnkd.in/g4BwkVeW