PT 3
❌ #2 - Long (and expensive) Implementations
4️⃣ Scope Creep is a project destroyer! Scope Creep happens when, as you are implementing a module, you think of something more you can do that isn't in the project plan, and then you add it to the plan and increase the original scope.
Every so often, there might be something absolutely crucial that was overlooked and needs to be added to the plan, and in those rare cases, it makes sense to do so.
More often, however, they are just additions - additional things you can do to continue making improvements. RESIST THESE!
Write them down and keep them in mind for later, but do not change the plan.
Instead, get the system up and running with the original plan. Realize the benefits from the initial plan. Complete the implementation with the timeline and requirements originally scoped.
The problem is that all too many people think of implementation as a one and done event. IT IS NOT!
That's like saying you stop learning after graduation. No, learning is life-long!
Similarly, improving your treasury with new automations, new modules, new ideas, and new processes should be continuous! After the original scope is completed, and if you have the "superusers" in place that I wrote about last time, they should be able to continue making improvements, often without outside consulting help.
When you lease a car, do you really think that the monthly payment is all you'll ever have to spend on your car other than gas?
Just like you should expect to buy new tires, get oil and fluid changes, and maybe buy new windshield wipers, you should expect to need a little "expert" help from time to time (above and beyond what the superusers can do) from the TMS vendor's consultants and/or from third-party consultants.
They can help you do more, over and above the original scope - add new modules, new banks, new integrations, new significant functionality, move to better or best practices, etc.
So include dollars in your annual budget for continuous improvement!!!!
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