Scaled Inc

We're #hiring a new Technical Project Engineer / Technical Project Manager in South Africa. Apply today or share this post with your network.

We're #hiring a new Information Technology Support Engineer in South Africa. Apply today or share this post with your network.

🌟 South African L2 and L3 IT Support Experts – Your Next Career Move is Here! Join us on Thursday, November 21, 2024, at 7 PM SAST for the Scaled Virtual Job Fair. If you have L2 or L3 support experience, this event is your gateway to exciting new career opportunities! 🔍 Who should attend? South African IT professionals with L2/L3 support experience in the tech industry. Ready to take the next step in your career? We’re hiring! 💻 Where? Virtual! Sign up today 👉 https://lnkd.in/gXeHNf7V Don’t miss out on this chance to level up your IT career! 🚀 #JobFair #ITCareers #L2Support #L3Support #SouthAfricaJobs #JoinOurTeam

Here’s an open secret about the staff augmentation industry: a lot of companies don’t bother to manage the process 100% legally. They may connect you with remote techs, but they haven’t done the work when it comes to navigating international labor laws. Scaled, on the other hand, acts as the legal employer of our remote techs in South Africa. We handle taxes, HR, and all the complicated stuff so MSPs like you don’t have to.

Have you heard of “pods’? By grouping our remote techs together by support tier, timezone, and other key criteria, we encourage knowledge-sharing and communication This makes them that much more effective at the work they do for MSPs like you.

What does Scaled do after one of our remote techs has joined your MSP? You may be worried that once you’ve reached that point, you won’t hear from us again. To the contrary, we carefully manage remote techs on our end to ensure they continue to excel and improve as a member of your team. From success reviews to training opportunities (that support your needs), our Employee Success Team actively supports our techs and our MSP clients to achieve the optimal result.

Not sure how outsourcing and augmentation differ? (And which is right for you?) Here’s the rundown: when your MSP outsources some of its IT support workload, those tickets are sent to an external company. When you augment, on the other hand, talented IT techs from Scaled are placed remotely on your team, as a part of your company. That means you get the expert IT support resources you need, without handing your clients’ needs off to a third-party company.

Let’s be clear: if you can find talented IT techs in your market, we recommend you hire them. That’s what we tell any potential client. But the fact remains that finding local, skilled IT techs is becoming harder and harder. That’s why we connect MSPs like you with a convenient alternative: remote IT techs based out of South Africa.

We're #hiring a new Advanced IT Support Engineer - SA in South Africa. Apply today or share this post with your network.

We're #hiring a new Advanced IT Support Engineer - SA in South Africa. Apply today or share this post with your network.