Sinch

What makes RCS different from SMS? It’s all about the experience. With RCS, brands can turn plain texts into immersive conversations that grab attention and keep customers engaged using rich cards, videos, images, carousels, and more. Our expert Matt Ramerman breaks it down in this video. 👇 Need more insights? Check out the link in the comments.

RCS business messaging and Apple Messages for Business (the business version of iMessage) are two powerful ways to create engaging conversational experiences. But which one’s the best fit for your business? It all depends on your goals and audience. Check out our blog to compare their strengths and see how they can step up your customer communications. Link in the comments 🔗

Your notifications could do more. A lot more. In 2025, basic notifications are turning into conversation starters. 💬 Why just tell customers their flight is boarding when you could suggest a seat upgrade? Why simply confirm a purchase when you could recommend related products? Every notification is a chance to solve problems and create more value for customers – and your business. Read more and see our other predictions for 2025 at the link in the comments. 👇

On this special day, we celebrate the spirit of India and the values that make India great. As we mark this significant milestone in India's journey, we wish all our customers, partners and Indians all over the world, a Happy Republic Day! May this day inspire us to strive for excellence, promote unity, and celebrate our diversity. #HappyRepublicDay

When you're helping thousands of young people travel across Europe, 24/7 support is essential (but also...expensive to staff 😬). That's the challenge the European Commission faced with their travel program, DiscoverEU. So they partnered with Sinch to create a chatbot that: 🌍 Handled over 80% of all incoming requests 🌍 Processed 3,000 inquiries monthly 🌍 Provided true 24/7 support for travelers Swipe to see how the European Commission transformed traveler support with an AI chatbot that never sleeps ➡️

Inefficiency is one of the biggest challenges contact centers face – and it can come at a high cost. But technologies like AI are here to change the game! Join our upcoming webinar with our partner KPS AG: Next-gen contact centers: From cost center to profit center – with SAP and Sinch-integrated AI functions. You'll discover how AI and automation can transform your contact center: 👉 Streamline operations 👉 Strengthen customer loyalty 👉 Prepare for a future of efficiency and innovation 🎙️ Expert speakers: Teemu Niskanen (KPS) David Hendricks (KPS) Markku Helin (Sinch) 📅 When: 29 January 2025, 11:30 CET 📍 Register now at the link in the comments!

Thank you to everyone who attended our latest event, ‘RCS: Messaging as it Should Be’ with Google at their NYC offices! 🌟     It was energizing seeing so many familiar faces from brands, partners and major US carriers get excited about the next generation of messaging. Your insights and enthusiasm inspire us to continue our mission of pioneering the way the world communicates – this time by helping businesses realize the transformative potential of #RCS.     Special thanks to our friends at Google:  Alexandre Allemand  Josh Pepper  Stephen Brough  Pia (Pinar) Dincer  Rebecca Bright    #RBM #WinTogether #GooglePartner 

Marketers meet the future of texting – and it looks brighter than ever! ✨ Learn more about RCS at the link in the comments. ⬇️ #RCS #RCSBusinessMessaging #RBM

Stay FCC-compliant and protect public safety! Sinch’s new 911 PSAP Outage Notification Service makes FCC compliance effortless while safeguarding communities during 911 outages. With regulations starting April 15, 2025, Sinch ensures timely PSAP updates, 24/7 support, and turnkey tools to avoid fines and maintain trust. Click the link in the comments to learn more and stay ahead. ⬇️

🚀 Fintechs e bancos, prontos para liderar a inovação? Aprenda como transformar a jornada do cliente no setor financeiro com estratégias omnichannel que integram RCS, WhatsApp e mais! ✅ Soluções personalizadas e automatizadas ✅ Exemplos reais de sucesso no mercado financeiro ✅ Insights técnicos exclusivos para fintechs e bancos ⏰ Não perca: 20 de fevereiro às 17h 🔗 Garanta sua vaga e lidere o futuro!