Slang.ai

🎉 Exciting News 🎉 Starting today, we’re now offering an official Slang.ai+ OpenTable integration 🤝 This enables Slang.ai and OpenTable customers to use voice AI to capture and manage reservations without involving your front-of-house staff. Head over to our website to learn more about this exciting new integration! [Read more here: https://lnkd.in/gwd9R98m] #restauranttech #voiceAI #reservationsoftware

Don’t be such a Scrooge. Restaurants right now are 𝗯𝘂𝘀𝘆. Not only do they have to tend to a never-ending flow of guests in back-to-back busy shifts, but they’re also tasked with managing phones that ceaselessly ring off the hook about reservations and holiday hours. The chaos of the holidays is in full swing 🥵 What staff need now more than ever is relief. They need some calm. This holiday season, give them the gift of peace with Slang 😌 With 24/7 coverage, your staff can put their entire focus into on-premise guests and worry about one less thing - (ringing phones) Head to our website today to learn how Slang’s AI-powered voice concierge can take the “humbug” out of the holiday rush ☃️🎁

It's that time! 🌲 The holidays are here; what better time to show appreciation for your hardworking team. But finding meaningful gifts can be tricky. That’s why we're excited to share that we've updated our comprehensive gift guide for restaurant staff—a list of 23 thoughtful ideas to help restaurant operators and GMs make their team feel valued. From practical gifts like kitchenware to items that promote self-care and wellness, this guide has something for everyone on your team. 🎁 Show you care with thoughtful gifts (they actually want) ☃️ Strengthen team morale ❄️ Make the holiday season unforgettable The holidays are just around the corner, but we'll let you in on a secret: these gift ideas are good all year long 😉 Check out the full guide and start planning today: https://hubs.la/Q0305vkm0 P.S. - What’s the best gift you’ve ever received as a staff member? Let us know in the comments! 👇

🎉 Huge congrats to Michael's Genuine for being named one of the 25 best restaurants in Miami by The New York Times! A standout in The Genuine Hospitality Group, Michael’s Genuine focuses on fresh, seasonal ingredients and is one of many restaurants helping put Miami on the map as an exciting food city. Well done to the team at Michael’s Genuine—your commitment to warm hospitality is paying dividends! 👏 Wanna learn how The Genuine Hospitality Group uses voice AI to automate phone answering and booking reservations? Check out our case study here [https://hubs.la/Q02Wz0GF0] #HospitalityExcellence #MiamiEats #Restaurants

Huge shoutout to a restaurant we truly admire 👏 Ammoora Baltimore recently earned a spot on the New York Times Restaurant List. As one of the top 50 restaurants in the U.S., Ammoora was the only Maryland restaurant to make the cut 🏆 If you’re ever in Baltimore, don’t miss the chance to experience this gem. Congratulations to the entire Ammoora team for the well-deserved recognition. [see the full list here: https://lnkd.in/gnFwkKDW] #Ammoora #BaltimoreEats #CulinaryExcellence

Every team member, from hosts to bartenders, plays a critical role in delivering a seamless dining experience. 🧑🍳 But finding the right people isn't just about filling positions; it's about creating a stable, high-performing team. Here’s why: 𝟭. 𝗥𝗲𝗱𝘂𝗰𝗶𝗻𝗴 𝘁𝘂𝗿𝗻𝗼𝘃𝗲𝗿 𝗿𝗮𝘁𝗲𝘀:  High turnover is a costly cycle, disrupting service and increasing training expenses. By hiring carefully and fostering a positive environment, you keep your best people longer and reduce burnout, creating a more stable, happy team. 𝟮. 𝗘𝗻𝘀𝘂𝗿𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗾𝘂𝗮𝗹𝗶𝘁𝘆: A well-staffed restaurant ensures every guest gets the attention they deserve, which keeps them coming back and leaving glowing reviews. When you’re adequately staffed, service quality becomes a powerful differentiator. 𝟯. 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗴𝘂𝗲𝘀𝘁 𝗹𝗼𝘆𝗮𝗹𝘁𝘆:  Consistent, high-quality service builds trust. Repeat guests and positive word-of-mouth are your secret weapons in a competitive market. Make every visit count. 𝟰. 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆:  Efficient staffing means smoother operations, especially during peak times. More tables turned without compromising service means more sales. Long-term profitability starts with making your restaurant a great place to work. A strong team doesn’t just show up; they stay and thrive. Invest in your people, and watch your restaurant flourish 💪

We at Lightspeed are excited to back the next generation of voice apps utilizing SOTA architecture to enable a new paradigm of how companies and customers communicate with one another 🔥 Who did we miss? Tag them below ⬇ Read here ▶️ https://lnkd.in/gUBZHWyf Thoughts covered include: 1) The “why now” and what we believe are the next gen voice architectures underpinning these apps 2) Market areas we are most excited about 3) Musings on the evolution of the industry over time If you're building in the voice AI space, say 👋 at lisa@lsvp.com. Shout out to Karan Goel of Cartesia, Yossi Adi of AI at Meta, Mati Staniszewski of ElevenLabs, Scott Stephenson of Deepgram, and the LSVP team (esp. Nnamdi Iregbulem and Raviraj Jain) for all your thoughts that have shaped this piece. 

With the new Slang + OpenTable integration, you can seamlessly book reservations over the phone. More importantly, your staff can focus on high-priority tasks. By activating this integration, you can: ✅ Provide seamless guest experiences: Slang's conversational AI and OpenTable’s reservation system are a winning combination for a seamless end-to-end booking experience. ✅ Help boost front-of-house efficiency: Streamline communication with guests and free up your staff to focus on what they do best—providing exceptional service. ✅ Unlock key insights to drive increased ROI: With the Slang Insights dashboard, you can take a deep dive into guest preferences and booking behavior with advanced analytics. This will enable smarter decisions and create booking experiences that hit the mark every time. Want to see the integration today? Look for the 🔗 below #restauranttech #voiceAI #reservationsoftware

Managing guest calls across five busy, award-winning restaurants without dropping the ball is an immense challenge facing the team at The Genuine Hospitality Group, LLC. With opportunities slipping through the cracks, they knew something had to change. After a smooth rollout, Slang helped Genuine Hospitality Group answer hundreds of calls to answer caller questions and book reservations. All with extremely high caller satisfaction scores. Joel White, VP of Marketing, summed it up best: “In today's world, Slang offers an invaluable service. We can't answer every call personally, and Slang ensures that customer service remains impeccable.” Here’s a look at what Slang was able to do over a 90-day period: >> 1,200+ voice reservations in 90 days >> 93.8% caller satisfaction >> Over 81% of calls managed by Slang Ready to redefine your guest experience? Discover how Slang can transform your operations and keep your guests coming back. 👉 [Read the full case study here: https://hubs.la/Q02QFDl60]

There are numerous food ordering platforms out there, and it's likely every QSR has a favorite. If your restaurant is listed across multiple platforms, there’s little you can do to ensure your customer uses the one you prefer. But what if you could direct your customers to that platform—or better yet, your own website—without losing revenue to third-party commissions? Voice AI phone answering services offer a simple solution. When a customer calls to place an order, the AI concierge can automatically send a direct link via SMS to your preferred ordering platform. But that’s not all. You can also track SMS open rates to understand customer behavior better and even encourage online ordering to reduce no-shows and ensure customers pay upfront. This means fewer no-show orders, less wasted food, and more money in your pocket. P.S. - Let us know in the comments. What’s your preferred online ordering method for your customers?