Spark

2023 was a breakout year for Spark. We partnered with 100+ leading agencies serving 3,400+ brokers, and enrolled 60,000+ beneficiaries. We’re carrying that momentum into 2024 with two announcements: First, we’ve raised a $25 million Series B, led by Drew Aldrich at Viewpoint Ventures. We’re particularly proud of this milestone given the challenging fundraising climate right now. Second, we’re launching the new Spark brand. Our new visual and verbal identity better captures our ambition, and articulates just how much we have to offer our partners. Our new website is a celebration of our partners, our performance to date, and the incredible trajectory we are on together. Here’s a taste: - Last year, we saved partner agents 400,000 cumulative hours, freeing them to focus on revenue generating activities - Across our largest agency partners representing >70% of our business, we’ve seen an astounding 140% enrollment growth year-over-year - Through this growth, we maintained a agent NPS of 91, affirming the value we bring to our customers and our commitment to service Our co-founder and CEO, James Jiang, writes in-depth about all these topics and this year’s vision for the organization on the Spark blog. You can read more here: https://hubs.ly/Q02htCMC0. The future is bright, and our team is ready to get back to work. We’re grateful to be on this wild journey with the industry’s best.

We believe in building something bigger than a business – at Spark, we’re creating a team of people who truly care about the work we do. We hire great people and trust them to deliver results. We're proud to have built a team that embodies our company’s core values with people who make Spark a special place. “People here care not just about the company succeeding, but each other.” - Mohammed Rafid, Product Lead Come join us – we’re growing! https://hubs.ly/Q02W48P90 

Real agents handling real volume know Spark has their back with all the essential behind-the-scenes support that keeps a business running smoothly. With Spark, you get real-time text notifications for SOA completions, meaning you’re ready to follow up with clients in an instant. And with mobile access to our platform, you’re never out of the loop, even while you’re on the go. Ready to simplify your business? Book a demo today and explore how Spark is built to help you grow: https://hubs.ly/Q02YMMPZ0

In preparation for our next phase of growth, we’ve welcomed Pooneet Kant to Spark’s Board of Directors! With over a decade of experience at Uber + Compass, Pooneet’s expertise in product, strategy, and go-to-market leadership will be invaluable as we continue to expand and innovate in 2025 and beyond. “I knew I had to work with Pooneet the first time we met. In one short meeting, we discussed the theory of the Medicare industry's evolution, the biggest strategic levers we could pull for the business, and tactical operating questions in need of immediate answers.” – James Jiang, CEO  Read more about the expertise Pooneet brings to Spark, including how he helped Uber grow its market presence from 50 to 500 markets and how Compass became the #1 national real estate brokerage by dollar volume during his tenure. https://lnkd.in/gSJXPVGG 

"Empathy." That’s the word that defines Spark's company culture, according to our Head of Engineering, Brian Wu, for a recent piece by Built In on tech companies with standout remote and hybrid cultures. “I could have picked a word like ‘ambitious’ but it doesn’t capture the human component of Spark – empathy is our superpower.” Brian also highlights a key challenge in our industry: the lack of transparency and trust, especially between agents and their uplines. At Spark, we tackle this problem using a modern data tech stack to automate data from carriers, giving our agents up-to-date business insights – which Brian calls “the coolest project I’ve worked on at Spark.” Curious about how empathy drives our growth as a remote-first company? Read the full article here: https://hubs.ly/Q02YyQfY0

As we celebrate our veterans this week, we’re reminded of the dedication shown by partners like Rich and Pam of Medicare Mentors LLC. Rich, a veteran himself, has built his agency around helping fellow veterans understand their unique healthcare benefits – a mission we’re proud to support. Four years ago, our founders joined Rich and Pam for a ride-along in Colorado to learn more about the work they do. That spirit of service continues to shape Spark’s mission today. Watch below as Rich shares his story and passion for this work. #VeteransSupport #TruePartnership

Today, we honor the service and sacrifice of our veterans – especially those among our agents and agency partners. We’re proud to stand beside you all as you bring specialized support to veterans across the country. Find a true partner in Spark, dedicated to supporting veterans and connecting them to the benefits they deserve: https://hubs.ly/Q02Rn-m20 #VeteransDay #SupportOurVeterans

Did you know agents have to record all marketing, sales, and enrollment calls and store them for 10 years? 😲 This protects beneficiaries, and carriers may request call records at any time, so keeping them all stored safely and securely is crucial. At Spark we’re all about saving time *and* staying in compliance, so we have a Call Recording Feature on our platform that agents can use to record and store all calls. Learn more about it in this Compliance Corner video with Mariah McAfee and Pam Harrison, where they break everything down so you can stay informed and make this AEP your best one yet. Watch full video 👉 https://hubs.ly/Q02WTPwv0 Short on time? We get it! Here’s a small bite of the full video:

It’s National Stress Awareness Day, so to all our agents deep in AEP mode right now: we’re with you! As you work hard to support your clients during this busy season, remember to take care of yourselves, too. Here are a few quick tips to help you manage stress, especially during AEP. 🚶♀️ Prioritize your health: Even short breaks can refresh your focus. Take a moment to stretch or take a quick walk between calls. 🗂️ Stay organized: Take advantage of Spark’s automations and use your AEP toolbox to save time so you can take a breather. 🤝 Ask for help: Your Spark team is here to support you. Reach out for extra resources or a listening ear. Your success and well-being matter to us. You’ve got this—and we’re here to help every step of the way. Reach out to the team: https://hubs.ly/Q02Rn-m20 #AEP2025 #NationalStressAwarenessDay #Partnership

Medicare brokers are vital to the healthcare system for those over 65. They’re guiding beneficiaries through crucial decisions. Yet, many brokers lack the support they deserve. That’s where Spark is different. As the first tech-enabled Medicare FMO, we empower brokers through innovative tools, technology, and services that drive transformative growth. Two weeks ago, our team came together in Scottsdale, AZ, for our Sales Summit. 🏜 We reflected on the success of 2024—we grew to 5,300 contracted agents and supported 140,000 new beneficiaries—and strategized for continued growth in 2025. We’re excited about the year ahead and our continued mission to help brokers build the business of their dreams. Our sales team is expanding! If you’re passionate about building partnerships and driving success, we’re hiring three new teammates. Learn about the roles here: https://hubs.ly/Q02W48P90