SpringFour

SpringFour

Financial Services

Chicago, Illinois 1,111 followers

Empower financial wellness for your customers, employees, and business bottom line with SpringFour.

About us

Founded in 2005, SpringFour, is the first-of-its-kind, leading financial health fintech that empowers banks, credit unions, fintech lenders, employers, loan servicers, mortgage insurers, nonprofits, and organizations across all industries to connect consumers with vetted, local nonprofit and government financial health resources. Trusted by over 40 leading organizations including Capital One, BMO, Fifth Third Bank, MSUFCU, M&T Bank, OppFi, KeyBank, Patelco Credit Union, Avant, Enova, Oportun, Mission Lane, and more, SpringFour’s product suite includes an innovative contact center tool, digital self-service products, and APIs that increase payment performance, add brand value, strengthen customer relationships, drive ESG and social impact, support consumer financial health, and improve bottom lines. SpringFour has received many prestigious awards including American Banker’s Most Influential Women in Fintech, Inc. Magazine's Female Founders 250, Real Leaders’ Top Impact Companies, Fast Company's Brands that Matter, Finovate's Innovator of the Year, and more. To learn how SpringFour can benefit your organization, visit springfour.com.

Industry
Financial Services
Company size
2-10 employees
Headquarters
Chicago, Illinois
Type
Privately Held
Founded
2005
Specialties
Financial Wellness, Loss Mitigation & Collections, FinTech, Social Impact, Employee Financial Wellness, Customer Service & Customer Engagement, Digital Solutions, Financial Health, and Software

Locations

Employees at SpringFour

Updates

  • Deliver over 23,500 resources across 25+ financial health categories to your customers with our latest financial wellness solution, S4connect. S4connect is a customizable SpringFour-hosted landing page that seamlessly integrates with your brand’s messaging and imagery. Deployment is possible in under 30 days. Our clients see a 30-50% customer engagement rate with S4connect which has led to customers reporting savings on monthly expenses and being twice as likely to engage in foreclosure prevention efforts leading to significant increases in repayment rates. Learn more about SpringFour’s S4connect by watching the video here or linked in the comments section below.

  • We are proud to share that Rochelle Nawrocki Gorey, CEO and Founder of SpringFour, wrote an oped, “Banks have an obligation to plan ahead for natural disaster relief,” which was recently featured in American Banker! In this piece, Gorey emphasizes the important role banks and other organizations should play in delivering support to their customers and communities after a natural disaster strikes. With more and more disasters occurring, banks must plan ahead to support customers through the long-term recovery process by creating a centralized space for disaster relief support. “Banks are in the perfect position to support communities — and they should do so by providing easy access to vetted resources that exist both within their communities and nationwide. If they plan ahead, organizations can ensure that if and when a disaster strikes, they are ready to assist. Doing so is not only better for their customers — it's also better for business.” Gorey goes on to share, “Planning disaster relief before crisis strikes gives companies a blueprint to show up for their customers in the face of adversity — and provide effective, reliable, long-term relief that will make a difference for all. In today's world, this should be a mainstay part of any company's customer strategy.” Learn more about how your organization can support its communities through natural disaster relief in the American Banker article linked in the comments section below.

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  • As Thanksgiving approaches, we want to acknowledge how thankful we are to make a difference in people’s lives every single day. While we talk about our impact with numerical data — and that matters — there's nothing like real-life stories to show what our financial health solutions truly mean to people. See three of our recent favorites below from contact center agents, counselors, and coaches who use SpringFour to deliver real value to individuals facing financial challenges. We wish you a happy Thanksgiving and, as always, our team at SpringFour wishes to thank you for your support and partnership. Together, we are proud to be part of the solution and grateful to work with you.

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  • SpringFour reposted this

    Breaking Records, One Acquisition at a Time – Q3 2024 6 innovative companies from around the globe joined Jonas. We're excited to have MachineMax, SpringFour, and more join the Jonas family, helping us strengthen our presence in several verticals. In Q3, we completed our 21st acquisition of 2024, surpassing our previous record for most acquisitions in a single year. To catch up on the latest Jonas insights and highlights, see the links below ⬇️ 📈 Navigating Success with Pete Rhodes - https://hubs.ly/Q02SXBBC0 💼 Career Progressions Stories with Raymond Hua - https://hubs.ly/Q02SXxJp0 ⛰️Overcoming Acquisition Challenges - https://hubs.ly/Q02SXCXF0 📰 Jonas News - https://hubs.ly/Q02SXzMp0 #JonasSoftware #VerticalMarketSoftware #MergersandAquisitions #Q3

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  • View organization page for SpringFour, graphic

    1,111 followers

    SpringFour recently attended Employee Benefit Research Institute’s Financial Wellbeing Symposium where our CEO & Founder, Rochelle Nawrocki Gorey, joined a panel with Greg Ward, Director of Financial Wellness Think Tank at Financial Finesse, a SpringFour client; Devin Miller, CEO at SecureSave; and Chris Hynes, Income Advance Program Manager at Rhino Foods Foundation. The panel, “Meeting Financial Wellbeing Needs of Financially Vulnerable Workers,” discussed innovative strategies for employers to support their employees’ financial health, including employers providing SpringFour for their employees. In this video snippet of the panel, Greg Ward shares the significance of SpringFour as a “tool in the toolbox” for Financial Finesse’s coaches and agents to share resources with vulnerable employees navigating a range of hardships. He says: “[SpringFour] empowers our coaches to be able to put in a ZIP Code and immediately, out of over 23,000 different resources, to get a curated list of resources within these 30+ categories is an amazing value. It empowers us.” No matter the circumstance or area of financial health support needed, SpringFour empowers organizations to provide a solution by connecting consumers and employees to vetted financial health resources that can make a difference in their lives. Watch the full discussion to learn more about how you can connect your employees to resources that help them weather challenges and continue building their financial wellbeing at the link in the comment section below.

  • When consumers request financial health resources from SpringFour, they receive an email with referrals to vetted nonprofit and government resources. SpringFour sees a 95% open rate on these referral emails! It’s easy for consumers to identify and revisit resources in the financial health categories where they need support with SpringFour’s referral emails.  Consumers receive a brief description of each resource with its website and contact information. High engagement rates on SpringFour’s referral emails demonstrate that SpringFour’s resources are easy to understand and provide exactly what consumers need to meet their financial wellness goals. Contact impact@springfour.com to connect your consumers with vetted, nonprofit and government resources that empower financial health.

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  • Check out our client BMO’s feature of SpringFour in their 2023 Sustainability Report! Under the ‘Financial Inclusion’ section, BMO highlights its partnership with SpringFour as an equitable and accessible banking service to underserved communities and people with low or moderate household incomes. As stated in the report, our partnership with BMO “facilitates connections between customers in financial distress that can enable them to make progress toward financial stability” by delivering SpringFour’s vetted nonprofit and government resources to customers. SpringFour delivers annual Client ESG Reports with consumer insights and partnership impact metrics to help our clients demonstrate their social impact with SpringFour to stakeholders and in reporting.  Read how SpringFour’s Client ESG Reporting helps clients drive goals and showcase social impact efforts in their upcoming impact reporting, in the blog linked in the comments below.

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  • SpringFour’s Q3 2024 Impact Report shows that many Americans are at a crossroads with healthcare and health insurance options. Demand for SpringFour’s health insurance resources rose 125% in Q3 2024 compared to Q3 2023, highlighting the importance of providing trustworthy financial health resources to meet consumer needs during this year’s open enrollment period. 47% of American adults say it is difficult to afford healthcare costs, 7% of Americans live uninsured due to the high price of insurance, and millions of Americans enrolled in Medicaid during the pandemic have become ineligible and need to reapply for insurance coverage. SpringFour has listened to and is meeting consumers’ requests for support with health insurance by expanding existing health insurance resources and introducing a new, SpringFour-authored Financial Health Resource Guide that includes: 🔷  Information on navigating government programs and open enrollment 🔷  How to obtain health insurance through the Affordable Care Marketplace 🔷  Health insurance options  🔷  Links to the exchange for each state’s health insurance marketplace To begin supporting your consumers at a pivotal time before open enrollment ends, reach out to impact@springfour.com to schedule an introductory call and product demo. Deployment is possible in 30 days or less.  Read more about SpringFour’s added health insurance resources and the impact we made in Q3 2024 in our Q3 2024 Impact Report linked in the comments section below.

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  • JUST RELEASED: We are proud to announce SpringFour’s Q3 2024 Impact Report! The third quarter of 2024 was like no other because SpringFour was acquired! Since 2005, we have connected millions of consumers with financial health resources via the banks, lenders, credit unions, employers, nonprofits, and other organizations that serve them. Most of all, we’ve put the win-win importance of financial health on the map. With this acquisition by C&R Software, we can confidently say that financial health is here to stay. What’s Inside SpringFour’s Q3 Impact Report? → Impact metrics at a glance → C&R Software acquisition details → Natural disaster response and recovery  → Health insurance resources available for open enrollment → One year of delivering transportation savings resources → Supporting military families and accessing affordable childcare → Self Financial, Inc. and SpringFour Partnership Overview  → Panel at Employee Benefit Research Institute’s Financial Wellbeing Symposium with SpringFour client Financial FinessePurpose Jobs’ Top Women in Tech Award Explore our Q3 impact and how SpringFour is delivering much-needed support in our Q3 2024 Impact Report: “Empowering Organizations to Support Consumers Through Financial Health Challenges,” linked in the comments section below. 

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  • We're proud to showcase SpringFour's impact in our clients' ESG, CSR, and sustainability reports. Many of our clients highlight their partnerships with SpringFour by sharing how offering financial health resources positively influences their businesses and the communities they support. By providing SpringFour’s vetted, local financial health resources, our clients continue to strengthen their social impact and progress toward annual #ESG goals. Impact reporting has proven to be a competitive advantage for businesses because it demonstrates empathy and accountability, increases brand loyalty, and attracts investors by demonstrating improvements reflected in bottom lines — from reducing net credit losses and increasing ROI. Take a look at features of SpringFour partnerships in our clients’ 2023 reporting, including reports from BMO, Capital One, Fifth Third Bank, Flagstar Bank, KeyBank, M&T Bank, and Patelco Credit Union, to see how you can impress stakeholders by featuring the impact of your partnership with SpringFour in CSR, ESG, Sustainability, and other 2024 reporting. Before you finalize your 2024 Impact Reporting, read more about these features and how SpringFour’s Client ESG Reporting empowers our clients to demonstrate measurable social impact in our blog, linked in the comments section below, “Showcase Your Annual Social Impact: How SpringFour ESG Reporting Drives Your Goals.”

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