Springshot

How did a simple device-tracking feature evolve into the sophisticated Mission Control Tracking tool we know today? It all began with a fundamental question from our partners: How can we better manage our people across a large worksite? Our original Tracking page gave Springshot users a bird’s-eye view of where smartphones were located. But as our customers began to envision the possibilities, a transformative idea emerged: what if these location pins represented not just devices, but the people using them? By linking these pins to real-life team members, we could unlock an entirely new level of operational collaboration and coordination. This was the moment our current approach to geospatial collaboration was born – a pivotal shift that turned tracking from a device-centric tool into a dynamic, people-first solution. The close alignment between our Customer Success team and global user community made this evolution possible. Working hand-in-hand with frontline crews, we fostered a feedback loop that shaped Tracking into the robust tool it is today. Together, we’ve built a solution that both supports our users’ needs today and evolves to meet their needs of tomorrow, one enhancement at a time. #LiftOffWithSpringshot

DID YOU KNOW…our Mission Control Tracking page was launched in 2011 as a tool to track smartphones!? Yes, Tracking was deployed initially to help teams keep tabs on their devices. It had nothing to do with people, vehicles, task management or anything else for which it’s used today. Instead, it was part of our effort to help teams move away from the paper processes that wasted their time and energy. At that time, aviation operations still relied heavily on manual systems that were error-prone, time-consuming and unfriendly. By digitizing these processes, we sought to empower crews to streamline communication and adapt to the dynamic demands of airport operations. This shift not only saved time and resources but also set the stage for data-driven decision-making, creating a more agile and connected workforce prepared to meet today’s operational challenges. Helping crews track their devices was an essential first step in digitizing the workforce. It laid the groundwork for greater visibility and control. But there was more we could do and our partners’ needs were evolving. Tracking v1.0 paved the way for the development of a more robust interface, one that would transform isolated data points into a comprehensive, real-time view of entire operations. #LiftOffWithSpringshot

One of our platform's most dynamic features is our Mission Control Tracking page. From there, our users can quickly identify issues that require immediate action, from allocating resources, communicating with colleagues and resolving operational alerts. Beyond the many features it currently supports, what truly sets this page apart is the journey we’ve taken to build it. Over the past decade, as IoT, BLE Sensors, autonomy and other complementary technologies evolved, so did we. This evolution reflects the spirit of collaboration we share with our partners, as we’ve worked together to refine and reimagine the tool, ensuring it always remains an innovative, adaptable and forward-looking solution. Last year, we doubled down on Tracking to further unify it with the aesthetic we deployed recently within the broader Springshot Mission Control suite. From enhancing its data hierarchy to transforming its visual design, we crafted every detail to meet the demands of today’s crews. We’re excited to share the story of Tracking – its key features, the journey behind its evolution and our vision for its future – to showcase how we’re always looking to elevate our partners’ operations. Get ready to #LiftOffWithSpringshot.

From the moment fans arrived to the final whistle, Springshot was on the ground at this year's Big Game helping stadium teams keep everything moving seamlessly. VIPs, guests with special assistance needs, and thousands of excited fans relied on crew members to get them where they needed to be. With the help of our robust operations platform, Springshot made sure those teams had the tools to deliver. Using real-time visibility and precise coordination, we ensured every request was met quickly and efficiently, getting fans to their seats and keeping operations running like a well-oiled machine. The map you see here only scratches the surface of everything these amazing crew members executed behind the scenes. We are so proud to have played a part in making game day magic happen for the sixth year in a row, and we can't wait to support more amazing operations in the future. 🏆 #LiftOffWithSpringshot

The Big Game is just around the corner, and for the sixth year in a row, Springshot is proud to work behind the scenes to streamline operations for stadium teams. We’re excited to bring even more precision and efficiency to gameday operations. From enhanced GPS capabilities that guide crew members to exact locations on stadium grounds to a more powerful Mission Control platform that enables real-time coordination, our tools are designed to keep everything running smoothly so fans can focus on the excitement. As we gear up for this year’s event in New Orleans, Springshot is honored to play a role in supporting the hard-working people who make gameday possible. We can't wait to share more with you! #LiftOffWithSpringshot

Like so many of you today, our hearts and prayers are with the families whose lives changed forever last night. For our brothers and sisters around the world who support global aviation, we share your pain.

Allow us to reintroduce ourselves. 🚀 At Springshot, we live at the intersection of humanity and technology, creating tools that empower people to work smarter, not harder. Our mission is simple yet profound: transform everyday tasks into meaningful missions and build community by empowering teams to thrive in complex environments. In this video from the FTE Conference in Long Beach, our CEO Doug Kreuzkamp shares how Springshot is helping industries reimagine what’s possible through skilled human-centered system design. We’re proud to partner with the essential workers, leaders and innovators who make it all happen. Follow along in 2025 as we continue to redefine what’s possible. Connect with us to explore how we can transform your operation as well. #LiftOffWithSpringshot #FTEConference #Innovation #HumanCenteredTech #Aviation

In Case You Missed It: Last month we shared some game-changing news: Springshot and Hoopo have teamed up to transform how airport teams track and manage ground support equipment (GSE). With real-time visibility, smarter resource allocation, and streamlined operations, we’ve helped our partners reduce inefficiencies, utilize real-time data and focus on what matters most in the day-of operations. 🌍 As we launch into 2025, we’re building on this momentum to bring even tighter alignment between front-line crews and the tools they need to succeed. Read the full story on our blog and see how our partnership is reshaping the future of airport operations: https://lnkd.in/eMxnTwg6

"Joining Springshot has been a full-circle moment for me." Meet the newest member of the Springshot crew, Jermaine Brownlee, who has joined us as a Customer Success Manager. His passion for aviation and technology and his people-first mentality will make him invaluable to our partners and our team! 🟠 "I joined Springshot from Delta Air Lines, where I began my journey in 2018 as a Ready Reserve Ramp Agent at ATL. Over the years, I transitioned into increasingly strategic roles, with my most recent position being a Product Manager on the Experience Design & Technology team in Reservations, automating back-office processes to streamline operations and enhance efficiency." 🟠 "I live in Douglasville, Georgia, a suburb of Atlanta. Having spent most of my life in the South, I sincerely appreciate the diversity and character of Metro Atlanta, where each area offers its unique vibe and endless opportunities for exploration." 🟠 "My first introduction to the Springshot was as a Baggage Transfer Driver using the Sherpa application. I was immediately impressed by how the technology enhanced my ability to perform my job. With my background in technology, I often imagined ways to further improve the app from a user’s perspective." 🟠 "Outside of work, I enjoy traveling, spending quality time with my family, and learning new, random facts. In 2025, I plan to experiment with making my own cold-brew coffee and take up golf — tips and tricks are always welcome!" #LiftOffWithSpringshot

As we reflect on 2024, we’re reminded that community is at the core of everything we do. It shapes our work, fuels our innovation and guides how we engage with the world around us. At Springshot, this year has been about strengthening the connections that matter most—within our team, with our users and through our partnerships. On the local level, many of our employees are deeply involved in their communities, whether through coaching youth sports, volunteering or supporting causes that bring people together. These personal connections enrich our lives and, in turn, help build a stronger company culture. Within our workplace, we prioritize creating an environment of collaboration, kindness and compassion. To help us continue developing innovative, human-centered solutions, we must foster an interconnected work environment where everyone thrives. It's the collective power of these connections that make our software platform so unique and impactful. On a global scale, we’re part of a growing community that is dedicated to a more connected, human-centric world. Each collaboration, whether it’s with our industry partners, users or colleagues, pushes us toward making the world a better place. Looking to 2025, we’re excited about the continued growth of these relationships and the positive impact they’ll have on our company, industry and the world at large. Together, we’re building more than just a company – we’re building a movement. #LiftOffWithSpringshot 🚀 #tech #aviation #innovation