Stacher & Stacher

3 Key Takeaways of Success Coaching in Higher Education and How AI Can Help In a recent episode of TOPcast (The Teaching Online Podcast), Jennifer Sumner, PhD, Assistant Vice Provost, Academic and Student Digital Initiatives at University of Central Florida (UCF), joined hosts Kelvin Thompson & Thomas Cavanagh to discuss the transformative power of success coaching in higher education, particularly for online students. https://lnkd.in/exgpB_dU Here are the key takeaways: What is Success Coaching: • Success coaching provides holistic, individualized student support, helping students balance academic demands with personal life challenges and identifying missing skills needed for success. • Unlike traditional academic advising, which often involves transactional interactions focused on immediate academic requirements, success coaching is transformational, focusing on overall development and long-term success. • Students set their own goals while success coaches proactively help them achieve these goals, ensuring they stay on track and addressing issues promptly. Impact of Success Coaching: • Data shows a significant increase in persistence rates among students with access to success coaches compared to those without, highlighting the effectiveness of coaching in keeping students engaged and helping them complete their studies. • Numerous student testimonials underscore the critical role that success coaches play in navigating academic and personal challenges, ultimately leading to graduation. UCF Higher Education Coaching Academy: • UCF established the Coaching Academy to offer specialized training for institutions looking to implement coaching programs and provide consultancy services to set up effective coaching models. Just like AI can transform academic advising (see the link in the comment section), AI assistants can also enhance success coaching significantly: • Reducing human success coaches' workload on routine tasks, allowing the coaches to focus on more complex and impactful student support. • Providing insights on student performance, strengths, and needs by analyzing academic and conversational data, enabling coaches to tailor their support more effectively. • Offering continuous progress tracking and periodic check-ins with students, helping coaches build and maintain long-term and deeper relationships with students. If you are an innovative leader in higher ed, let's work together to transform student experience and boost student success with AI! #AcademicSuccess #HigherEducation #StudentSupport #SuccessCoaching #OnlineLearning #UCF #Podcast #EdTech #StudentEngagement #StudentRetention #AIinEducation

User-Centric Best Practice of Conversational AI Design: Ensure Naturalness of AI Chatbots (Part 2) One of the user-centric best practices for designing AI chatbots to ensure satisfactory user experience is the NATURALNESS of interaction. To make AI-human conversations feel natural, a chatbot’s messages should include typical elements of human-to-human interactions. Below are two best practice design tips that help achieve the naturalness of human-AI conversations. #Tip-1: Echo user input in responses when appropriate In human conversations, a good listener often echoes or paraphrases what their conversational partner says. This technique not only demonstrates that they are paying attention but also helps to build rapport and ensures mutual understanding. Similarly, in AI-human interactions, a chatbot should employ the same strategy to make the conversation feel more natural and engaging. #JujiStudio enables designers to instruct a chatbot to repeat what it hears in two ways. One way is to extract key information from user input and store it in a custom attribute, which can then be used in a chatbot response to acknowledge the received input or provide context for further conversations. Image 1 below demonstrates how to create a custom attribute from user input and use it to tailor a chatbot message. Image 2 showcases this feature in action through an example conversation snippet. The second way is to simply enable a chatbot to acknowledge what a user says by auto-generating its response, where Juji built-in prompt instructs the chatbot to repeat what it hears (Image 3). #Tip-2: Use alternative ways to communicate the same thing to avoid repetitive messages In human conversations, when someone needs to repeat a message or question, they rarely use the exact same wording. Instead, they naturally vary their phrasing to keep the interaction dynamic and engaging, preventing it from sounding monotonous or robotic. Emulating this natural variability is crucial for AI chatbots to create more authentic and human-like interactions. Juji Studio enables designers to define "paraphrases" for any chatbot message or request, either manually or automatically using Gen AI (Image 4). A unique feature of Juji Studio is that it allows designers to use the "only for re-asking" checkbox to distinguish between longer paraphrases that provide context and rationale for a question, and shorter, de-contextualized paraphrases suitable for re-asking the question, ensuring the user isn’t confused by repeated information when the question is re-asked (Image 5). Image 6 shows how question paraphrases are used in a chat. By incorporating naturalness into your chatbot design, you can enhance user engagement and satisfaction, making AI-human interactions more effective and enjoyable. #ConversationalAI #Chatbots #UserExperience #ConversationalDesign #BestPractice #Naturalness #NoCode #Paraphrase #CustomerSatisfaction #CustomerEngagement #AIChatbots #Innovation #Tech

Packaged specialty foods 🥫 🍫 ! Products people consume 🍽 and share with their friends and family. CPGs that turn 🌀 ...and have an expiration date 🗓 ! That's business ᑌᗰᗩᗰI. Nom-nom...Diverse Marketing. Making moves. 🕺 📈 BTW - sharing food strengthens connections. Share samples in person, taste the samples with them, express your gratitude for the opportunity to work with them. 🤝... Then ask for the order. 😆 Or the next appointment. Or a standing appointment...and ordering authority. Or to show the next line. Or for an end-cap. Or 3 additional SKUs. "𝘐𝘧 𝘺𝘰𝘶 𝘥𝘰𝘯'𝘵 𝘢𝘴𝘬, 𝘺𝘰𝘶 𝘥𝘰𝘯'𝘵 𝘨𝘦𝘵." 𝔾ᖇᗩᑎᗪᗰᗩ ᔕᗩᗪ𝕀𝔼 👵

See you there? I'll be there to learn from and network with some very smart people. I will be sharing Juji, Inc.: 𝘑𝘶𝘫𝘪 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘻𝘦𝘴 𝘪𝘯 𝘤𝘰𝘮𝘣𝘪𝘯𝘪𝘯𝘨 𝘤𝘰𝘨𝘯𝘪𝘵𝘪𝘷𝘦 𝘪𝘯𝘵𝘦𝘭𝘭𝘪𝘨𝘦𝘯𝘤𝘦 𝘸𝘪𝘵𝘩 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘷𝘦 𝘈𝘐 𝘵𝘰 𝘢𝘶𝘵𝘰-𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘦, 𝘯𝘰-𝘤𝘰𝘥𝘦 𝘧𝘪𝘯𝘦-𝘵𝘶𝘯𝘦 𝘤𝘰𝘨𝘯𝘪𝘵𝘪𝘷𝘦 𝘈𝘐 𝘢𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵𝘴, 𝘤𝘶𝘳𝘳𝘦𝘯𝘵𝘭𝘺 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘰𝘳𝘮 𝘰𝘧 𝘤𝘩𝘢𝘵𝘣𝘰𝘵𝘴.  And Traq.ai: 𝘈𝘐-𝘗𝘰𝘸𝘦𝘳𝘦𝘥 𝘚𝘢𝘭𝘦𝘴 𝘊𝘰𝘢𝘤𝘩𝘪𝘯𝘨 𝘐𝘮𝘱𝘳𝘰𝘷𝘦 𝘺𝘰𝘶𝘳 𝘴𝘢𝘭𝘦𝘴 𝘵𝘦𝘢𝘮’𝘴 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘸𝘪𝘵𝘩 𝘈𝘐-𝘦𝘯𝘩𝘢𝘯𝘤𝘦𝘥 𝘴𝘢𝘭𝘦𝘴 𝘤𝘰𝘢𝘤𝘩𝘪𝘯𝘨 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭𝘪𝘻𝘦𝘥 𝘵𝘰 𝘦𝘢𝘤𝘩 𝘮𝘦𝘮𝘣𝘦𝘳 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘵𝘦𝘢𝘮. #NOCODE #conversationalai #generativeAI #retailtechnology #salesenablement

Thank you to everyone who has donated so generously to WCK as part of this initiative. Such an amazing outpouring of care and concern for others! For those new to World Central Kitchen, please remember that they are on the front lines of the world fighting food insecurity in the wake of natural disasters and in war-torn regions. Evidence of true courage and altruism alive and at work in the world today. Equally incredible…..since WCK is able to deliver a meal for $3, EVERY donation - no matter the size - makes a big impact on someone who doesn’t know where the next meal is coming from - for themselves, for a parent, for a child. It would be great to achieve the goal of $30,000 (we’re 75% of the way there) but more importantly, to fund 10,000 meals. Thank you! Dorothy