Tactis

Tactis

Business Consulting and Services

Washington, DC 2,116 followers

Great experiences are met one interaction at a time.

About us

Tactis is a strategic customer experience agency specializing in integrating all aspects of customer experience, from customer experience strategy – enabled through user-centric digital products and advanced contact center services – to the employment of emergent artificial intelligence-based technologies. Through our capabilities, which include strategic customer experience planning, optimization, and operations, we build and operate transformative user touchpoints for public and private sector clients.

Industry
Business Consulting and Services
Company size
51-200 employees
Headquarters
Washington, DC
Type
Privately Held
Founded
2014
Specialties
Contact Center as a Service (CCaaS), Information Technology, Customer Experience, Advertising, Marketing, Business Process Outsourcing, Contact Center Operations, Drupal, Artificial Intelligence, Machine Learning, Design Thinking, Brand Experience, NICE, ServiceNow, Genesys, Google, Chatbots, Human Centered Design, and Customer Service

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