The Institute for Automotive Business Excellence

Our very own Kent Bullard is presenting the second session, Challenge to Champion, of the NWACA Leadership Series: Lead from the Front TODAY 🔥 If you haven’t registered yet, now’s the time. Learn how to overcome obstacles, build strong teams, and achieve operational excellence. Secure your spot now and take your leadership to the next level! Register here: https://lnkd.in/ghHCec-s

Today we dive into the reality of scaling your business to the top, just like climbing Mount Everest. 🏔 You and your leadership team have a vision to dominate your market, but before you take that first step, you need to ask yourself: Is your business strong enough to handle the climb? 💪 We'll break down key questions to assess whether your business is physically strong, financially stable, and mentally prepared to take on the challenges ahead. From assessing profits and leadership strength to understanding the importance of loyal customers, it's crucial to take a hard, honest look at where you are before aiming for the top. 📈 Ready to climb? The Institute is ready to help you take these first steps... making sure your business is strong enough for the journey. Reach out to us at wearetheinstitute.com #AutoShopTips #AutomotiveAftermarket #AutomotiveIndustry #AutomotiveRepair #BusinessConsulting

Your business is only as strong as the team that runs it—but what if your leadership style is limiting their true potential? 🤔 Many leaders unknowingly hold their teams back, not because they lack skill, but because they haven’t unlocked the right leadership approach. At the Institute's Leadership Intensive Workshop, we take leadership beyond theory. We have an upcoming 3-day immersive experience from March 17-19, 2025, that is designed specifically for automotive business owners and managers who want to create stronger, more engaged, and high-performing teams. 📈 This isn’t another generic leadership training. It’s a hands-on workshop where you’ll work on real strategies to take your team and business to new heights. You’ll leave with an actionable plan 📝 that you can implement immediately. Your success starts with you. Take action now and lead with confidence. Register today at https://lnkd.in/gqacKCwf or scan the QR code. #AutomotiveAftermarket #AutomotiveIndustry #AutomotiveRepair #BusinessConsulting

The Institute had an amazing Advisors Performance Group Training this past weekend! As a reminder: shop owners shouldn't hit pause and play on their relationships with their customers. They are not just built around problems with their vehicles - they are built on trust, merit, and character 🤝 You need to create lasting connections that go beyond the transaction 💲 It is about being there through every step, earning trust over time, and building a foundation that can last for their lifetime.  #CustomerRelationships #autoindustry #autoindustrylife #AutoIndustryTrends #AutomotiveExcellence

We are excited to announce our newest addition, Elena, as our Marketing and Communications Specialist. She has a passion for marketing because it's all about understanding people, telling stories, and creating connections. Every story of excellence deserves to be told, and she is dedicated to showcasing the achievements and journey's that inspire and empower our current and potential clients. Outside of work, Elena enjoys hiking in our beautiful Utah mountains near HQ, spending quality time with her beloved fur babies, and unwinding with a book or video games! We are thrilled to have her onboard and look forward to the great things we will accomplish together! #InstituteWelcome #TeamGrowth #NewTeamMember #ClientConnections #OnboardingSuccess

🚨 New Podcast Episode Alert! 🚨 The Institute Coaches are featured in the latest Remarkable Results Radio episode with Carm Capriotto, diving into the future of auto repair in 2025! 🔥 Episode: Future Proofing Your Shop – A 2025 Auto Repair Outlook [THA 419] The “Great Correction” is here, bringing major shifts to the industry: ⚠️ Declining online searches for auto repair ⚠️ Rising costs & increased dealership competition ⚠️ Labor shortages & technology disruptions (EVs, ADAS, AI) ⚠️ New revenue opportunities (key services, ADAS calibration, tires, truck repairs) The strategies that worked yesterday may not be enough tomorrow—this episode breaks down what shop owners must do now to stay ahead. 🚀 Watch Full Video Episode https://lnkd.in/gdTwJSW7 Spotify: https://lnkd.in/grzRUGRR Apple: https://lnkd.in/gEuMiHus Website URL and Show Notes: https://lnkd.in/gFYKjKjf

Don’t Miss Cecil Bullard—Your Key to Becoming an Inspiring Leader! Join AutoLeap and The Institute for Business Excellence tomorrow at 12:00 PM MDT for a game-changing session with Cecil Bullard. Learn his expert insights on building trust, improving communication, and leading high-performing teams. You’ll walk away ready to motivate your crew and create a culture of excellence. Date & Time: Feb 20, 2025 | 12:00 PM MDT Instructor: Cecil Bullard, Founder & CEO of The Institute Register Now and get ready to lead with greater impact! https://lnkd.in/g4J9WB3F

Do you worry about missing calls when your team is swamped or when the shop is closed? If so, you’re not alone. But what if there was a way to answer every single call 📞, schedule appointments instantly ✔️, and capture every potential lead—without adding more to your plate? Join us tomorrow at 11:00 AM Mountain Time for a webinar featuring Jimmy Lea (The Institute for Automotive Business Excellence) and Rob, owner of The Hive Automotive Repair. Find out how Rob has leveraged AI-powered phone automation 🤖 to handle customer inquiries 24/7, boost efficiency 📈, and dramatically improve customer satisfaction. Whether you’re looking to reduce missed calls, enhance customer service, or simply streamline your front-desk operations, this webinar is a must-attend. Gain practical insights, hear real-life success stories 🤝, and learn tips you can implement right away to keep your schedule full 📅 and your shop thriving—even when you’re off the clock! Register today for February 19, 2025, at 11:00 AM MT. Don’t miss this chance to revolutionize the way you communicate with customers! 🚀 https://lnkd.in/g2iQw_YS

Maylan Newton's impact on the automotive community was nothing short of extraordinary. As a mentor, colleague, and friend, he was a guiding light—always uplifting others with his signature “Tigger” energy and unwavering optimism. He dedicated his life to preserving the integrity of the industry he loved while championing inclusivity, especially for women in the automotive industry. His kindness, generosity, and steadfast support touched countless lives, leaving a lasting impression on all who had the privilege of knowing him. Join us live on Thursday, February 13th at 2 PM EST as his industry friends gather to celebrate his incredible legacy and share memories of a truly Remarkable man. Register here: https://lnkd.in/g87TKFfd

Closing Out an Unforgettable Summit! 🎉 What an incredible few days of learning, collaboration, and celebration! The energy, passion, and drive in the room have been unmatched, and it’s been amazing to see shop owners, managers, and advisors come together to sharpen their skills, share insights, and build lasting connections. Powerful keynotes, insightful breakout sessions, and lightning talks from industry leaders have sparked new ideas and strategies to take back to the shop. From deep dives into emotional intelligence and leadership excellence to practical tools for SOPs and coaching, every session brought something valuable to the table. The Awards Dinner was the perfect way to wrap things up, honoring the top performers in the industry and recognizing the dedication and excellence that make independent auto repair thrive. A huge congratulations to all the award winners, and of course, to the lucky winner of the Traeger Grill! 🔥 A massive thank you to the speakers, sponsors, and attendees who made this event a success. The connections made and knowledge gained will continue to drive the industry forward. Until next time—keep pushing, keep learning, and keep leading! 💪