The Leadership Xperience

1. The role of the "people manager" is such a critical component of workplace well-being! 2. Demonstrate "performance" to earn Sponsorship from leaders a few levels above you, who will speak your name when you are not in the room! Just two of the ah ha insights in this conversation on "Women's Workplace Wellbeing and Success" by Gallup #cultureofwellbeing #sponsorship #peoplematter #womenatwork #leadership #mindset The Leadership Xperience

So here’s the thing I confirmed today, whether Banking, Financial Services or Oil Gas, Branding- Inside/out and walking in the shoes of your Customer always matters! I throughly enjoyed spending the day with a dynamic Oil & Gas team - TT, Guyana, Suriname with Jennice Price and E. Joanne Edwards The Leadership Xperience #customerexperiencematters #branding #marketinginsideout #strategy #leadership

The Leadership Xperience has rolled into Barbados this week! We can talk about many things, but let’s talk about the essentials of Customer Centricity. In addition to Understanding your Customers and measuring metrics that matter, Customer focused leadership is a critical start! Leading leaders in the “Business” case for Customer Experience is how we do! #leadership #cxstrategy #customercentricity #caribbean Rhea Mapp-Bynoe PMP is one of those leaders it is my pleasure to meet!

If your organization, whether big or small, is not actively looking for ways to improve its digital experience for both your customers, and your team members, you may get left behind by both groups! In the financial services arena, digital loan origination is one of those #1 priorities/opportunities for improvement! Together with Crescent Digital - Salesforce Partner - Kaeon D. and Nafisa Mohamed, Mohana R. Vamsi Velampati I am definitely looking forward to hosting this discussion. The Leadership Xperience #digitaltransformation #changemanagement #leadership #strategy

The billionaire CEO’s embrace of the anti-EV presidential candidate threatens to politicize a brand that’s always sold best in California and, based on market studies, with Democrats. Read more: https://lnkd.in/eVSe2DsT

When you are in the business of Leadership Development, the continuous updating of your own skillset is par for the course! Last week after an intense "lockdown/boot camp" 😂 I earned my PROSCI Change Practitioner Designation!.. but it absolutely didn't end there. By Sat morning, I was sharing my learning of the ADKAR Change Model with an amazing group of female Entrepreneurs that are not only changing their own lives but that of others! Using my "newly-minted-ink-not-dry" lens for Change Management was powerful! Super thanks Graham Bullen and Casper Grady both for beyond amazing Prosci facilitation. To the amazing woman behind Conflict Women, Ltd Asiya Mohammed, thanks for trusting me The Leadership Xperience inside that safe space! #changemangement #leadership #leadershipdevelopment

“Will your ideal customer choose you?” We unpacked that question along with a few others NOVA Committee of the T&T Chamber of Industry and Commerce - DigiMark Reloaded 2024! To a packed room of MSMEs and the supporting ecosystem, it was a fabulous conversation…and as I said to that audience, I have the questions, but for your business only you have the answers, you can reflect on my top 5! #entrepreneurship #yourbrandisyou #personalbranding #showmeyouknowme Thanks to the awesome NOVA team Lorenzo Hodges Anna Chamely Krista-Lee Lookit, my personal brand believes in FUN, I enjoyed sharing!

The Leadership Xperience is at the 8th Annual CEO & DIRECTOR FORUM 2024: Building Resilience Today: Securing Tomorrow. Caribbean Association of Banks Inc. The fraternity of Caribbean Bankers in my eyes goes well beyond Banking, it’s about the relationships, the friend and family -ships that propel all our businesses forward and makes us unique! Wendy Delmar MSc. HRM, M. CloD., C. Dir., C.C. Sec. Omar Burch-Smith Dalton Lee #ourCaribbean #leadership #strategy!