The Outsourcing Institute

On this episode of The Digital Leader Show we are discussing the AI revolution’s impact on education...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every Wednesdays at Noon ET/9am PT. About the Speakers: Kieran Gilmurray is an AI & Automation expert and a 7-time LinkedIn Top Voice. He has been awarded the distinction of "Best of LinkedIn Influencers - Artificial Intelligence and Marketing, 2024". Kieran is also an author and is currently serves as the Head of Solution Consulting, Data, AI and Automation at Org. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

🚀 Unlock Seamless Customer Experiences with AI 🤖✨ In today's fast-paced world, delivering personalized CX is no longer optional—it's essential 🌍 But fragmented systems and data silos are holding many organizations back. It's time to bridge the gap 🛠️💡 Join our webinar to discover actionable steps to: ✅ Streamline workflows for smooth, end-to-end operations ✅ Empower agents with real-time AI-driven insights ✅ Unify data to drive intelligent, personalized interactions Learn how to leverage AI to deliver frictionless, impactful customer experiences at every touchpoint 🔑💬 #CustomerExperience #AI #CXInnovation #WorkflowOptimization #AIinBusiness #Personalization #SeamlessCX #DigitalTransformation #DataDriven #CustomerSuccess #AIpowered

Join Daniel Goodstein today alongside former Dell EMC CTO Bill Schmarzo and former White House Transformation Officer advisor Chris Surdak on The Digital Leader Show, as we discuss Data Economics in the Age of AI  🕒 11/6 Noon ET/9am PT #digitaltransformation #AI #data #economics #dellemc #dell #CTO #CIO #leadership #technews

On this episode of The Digital Leader Show we are discussing what happens when big tech companies fold including: - Economic Impacts - Consumer Consequences - Industry & Innovation Shifts - PLUS, Headlines for Digital Leaders from the World of Enterprise Technology About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

I'm hosting The Digital Leader Show: Leveraging GenAI in Healthcare with Optum's Head of #AI and #IntelligentAutomation. Make sure to attend today at Noon ET/9am PT

On this episode of The Digital Leader Show we are discussing if LAMs are the death of automation...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest is AI & Automation expert, Kieran Gilmurray. Kieran is a 7 time LinkedIn Top Voice, has been awarded "Best LinkedIn Influencers Artificial Intelligence and Marketing of 2024", author and global award winner. He is also the CEO of Digital Automation and Robotics Limited. Carlos A. Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing the impact of AI on creative industries...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Anat Lechner, PhD, is a Professor of Business Management at the Stern School of Business, New York University. A former Research Fellow at McKinsey & Co., Dr. Lechner is regularly featured on media outlets like NYT, WSJ, BBC and Fortune. She is a partner at Lechner Consulting LLC, and the Co-Founder of Huedata Inc., a Color Intelligence company and holds an MBA and a PhD in Organization Management from Rutgers University, NJ. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing how CIOs should measure automation & AI success...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Olivier Gomez, is a recognized global expert and pioneer in the field of AI & automation. Olivier is a member of the Forbes Technology Council , an MIT Tech Review Global Panelist and a Gartner Peer Community Ambassador. He is the Co-Founder and CEO of the Intelligent Automation Council (IAC.AI). Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing records management & governance in the age of AI...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Patricia Franks is an Information Governance expert and Professor Emerita at San Jose State University. Patricia serves as President for the National Association of Government Archivists and Records Managers (NAGARA) and is a board member of the Certified Information Governance Officers (CIGO) Association. Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.