From one of our founders, this is the epiphany that led to the idea of Trypp and monitoring UX health by monitoring UX metrics in production.
In 2023, I was stuck. I spent countless hours running surveys, usability studies, and watching session recordings to understand how users felt about our product. I had engagement data: clicks, page visits, session durations, drop-off rates, but something critical was missing. I couldn’t measure the health of the product’s UX. I asked myself, why can't I track the metrics that matter for measuring the user experience like engineers track uptime? That’s when I built Trypp, a platform that helps product teams and UX designers automatically track UX health with metrics like time-on-task, error rates, and completion rates. Imagine being able to open a dashboard and instantly see the health of your product’s UX at any moment. No guesswork. Just actionable insights. I’ve seen amazing teams launch great features only to lose sight of how they perform after release. How does your team track UX metrics today? Would a tool like Trypp help your team monitor and improve UX health?