Turabit LLC

We’re all set up and ready to roll at the Louisville Partner Technology Expo 2024, Hosted by TDM, Inc. and Vista Communications, Inc, from October 14th to 16th! 🙋♂️Swing by, say hi, and check out how our AI assistants are revolutionizing IT Support & Customer Support. Haresh V | Chris Torbit | Clarus Communications

A great customer experience starts with giving customers the right information they need!   When customers have the tools to find answers on their own, they feel more in control, leading to higher satisfaction and retention.   Self-service and knowledge base integration empower customers, leading to improved satisfaction and increased retention.   Curious how it all comes together?   Read our latest blog to find out more👉 https://lnkd.in/duR3v8Eu

Ever wished you could solve customer issues instantly, without the wait or ‘let me check’ moments? 🚀 With Tuva CX, AI handles performance issues in real-time, saving you time and keeping customers happy, because we all know time is money. 💡 Why wait for answers when AI can handle it seamlessly? Try it out with a 90-day free trial! ✨ See it in action 👉 https://lnkd.in/dVXpWSZX

Myths can be entertaining in movies, but not in customer service! 🚫 Don't let outdated beliefs steer your support strategy off course. From the truth about AI and human agents to the real key behind customer loyalty, this carousel busts myths that have been holding teams back. 🤯 Which myth did you believe before? Share your favorites (or least favorites!) in the comments below. 💬

When you're hit with that 'new year, new goals' vibe... but your first task is strategizing the entire Quarter 1 customer service plan. 😵💼 We feel you! But we guess you need a miracle or an AI assistant... or maybe both? 😅 Decide on it yourself on our blog for tips on crafting a winning customer service strategy with a sprinkle of AI magic. 👉 https://lnkd.in/dpeMiw7w Let’s make this your smoothest quarter yet! 💻✨

Speed is the name of the game in customer service! ⚡️   AI Assistants are taking the lead in delivering instant responses, driving up First Contact Resolution and Customer Satisfaction right from the get-go.   Curious how this can work for you?   Check out our latest blog for the inside scoop! https://lnkd.in/de-BQqWG

Ticket backlog isn’t just a pile of unresolved queries; it’s a sign of inefficiencies holding your support team back. 🚧 Want to dig deeper? 🤔 Discover: 🔍 What causes backlog chaos. 🤖 How AI can smoothen workflows. 🎯 Why resolving it is key to happier customers. Ready for a deeper dive into understanding and solving ticket backlog? Check out our blog for all the insights 👉 https://lnkd.in/de7ZAnnZ

Why do some companies always stay on top of customer satisfaction? It’s all because of tracking those key SLA metrics! 📊 When you monitor Response Time and Resolution Time, you're not just hitting numbers, you’re improving workflows, delighting customers, and setting your team up for success. These numbers help you spot areas to improve and stay ahead of the game. Curious to learn more about optimizing your SLA strategy? 🧐 Read along: https://lnkd.in/dNWc9H97

This could be you flexing those automation savings or you could keep doing it the hard way. It's your call because the ROI projection says, 'Don’t wait!' See for yourself in the comments!

Obverse Inc. discovered what it means to have customer support that's seamless, efficient, and ahead of the curve. 🚀 When support feels effortless, it’s probably Tuva CX doing the magic. Tuva CX isn’t just support; it’s a revolution. Don’t let another ticket backlog hold you back. Start exploring with 90 days free on us. 😉💡 https://lnkd.in/dECgBSc5 #CustomerSupportRevolution #TuvaCX