Tusk Logistics

When shipments are in-flight, visibility is everything. Inaccurate or non-existent tracking updates explode customer support queues – driving costs up and customer retention down. The Tusk Operations Platform gives shippers one seamless interface to track parcels across all their alternative carriers in real-time. No more… 🚫 Jumping between carrier portals 🚫 Digging through emails to track shipments 🚫 Managing the back/forth with operations or customer support teams via email, text or chat 🚫 Playing defense when customers ask, “Where’s my package?” Even better – you can expect Tusk’s technology to proactively notify your Operations and Customer Support teams when a parcel is likely to be affected by a delivery issue. With real-time operational status tracking, filterable shipment views, and historical data access, you can stay ahead of potential issues before they impact your customers. Shippers deserve better. We’re making it happen. Explore the Tusk Ops Platform at the link in our comments👇🏻 #Logistics #SupplyChainTech #Shipping #AlternativeCarriers

About 9,852 babies are born in the U.S every day. If there's anything those families deserve, it's affordable, high-quality products. GoodBuy Gear, based in Denver, Colorado, is revolutionizing how families buy and sell baby and kid products. With a curated selection of gently used gear, they make parenting more affordable and sustainable. Their mission? To help parents save money, reduce waste, and shop smarter. We’re inspired by their dedication to families and the planet. #ClientSpotlight #SustainableParenting #ResaleRevolution

Can you imagine getting lower costs, faster delivery times, and access to specialized services as a 3PL or eCommerce brand? It's possible with alternative carriers. And just in case we didn't say it enough times, we even made stickers about it. If you are lucky enough to talk with Jake Gingerich, you might get one!

Let's #MeetTheTeam! Today's introduction is about our Customer Success Manager, Samantha Granstrom! She loves that everyone on the team is so kind, generous, and welcoming. It had made moving to Chicago a very exciting experience for her! She's surprised by how many awesome local and regional carriers there are! Sammy says: "I mainly only ever heard about the big national carriers and dealt with the struggle of filing claims. It felt like shouting into a void. But the local carriers really care and put time into making sure each package reaches a customer or are diligent in finding and communicating a new resolution quickly" And guess what? Sammy's favorite movie is Fast & Furious 5!

The logistics industry is changing fast. Legacy national carriers are no longer shippers’ only option, but managing alternative carriers has always been a steep challenge. Until now. Today, we’re launching the Tusk Operations Platform. A first-of-its-kind solution that gives shippers proactive control, real-time visibility, and streamlined management of parcels shipped via Tusk’s nationwide network of alternative carriers. Here’s what the Tusk Ops Platform delivers: ✅ Proactive delivery management: Solve issues before they hurt your customers. ✅ Streamlined claims filing: file the claims you know you deserve, with no manual paperwork. ✅ Real-time shipment visibility: One interface for all your alternative carrier shipments. ✅ Instant rate & coverage access: download rate cards and coverage maps to empower your team to make smarter shipping decisions. We’re also excited to announce our $2M seed round, led by Ivy Ventures. We’re doubling down on making alternative carrier shipping easier and saving shippers up to 40% per parcel. This is just the beginning. Come meet us at Manifest: The Future of Supply Chain & Logistics 2025 (Booth K26) to meet the team and see the platform in action! 👇🏻Learn more at the link in our comments.

We’re thrilled to welcome Coldcart as Tusk’s latest shipping partner! 🧊🦣🧊 Coldcart’s technology reduces both cost and spoilage for perishable shippers by customizing and optimizing every individual shipment, which traditional shipping management systems do not allow. Tusk’s nationwide network of alternative carriers greatly expands the number of delivery options available to Coldcart customers – enabling better on-time delivery, with even lower costs on shipping, packaging, and coolant. All with full tracking and $100 of insurance on every parcel. What does this partnership mean for Coldcart’s customers? ✅ Lower delivery costs ✅ Lower packaging + coolant costs ✅ Faster transit times ✅ More resilient carrier network Reach out to see how Coldcart x Tusk can improve your shipping. 🧊🦣🧊

Something big is coming to parcel logistics... Managing alternative carriers has always been a challenge. Unified tracking? Multiple pick-ups, linehauls? Claims across all carriers? Until now. We're excited for a big launch next Tuesday, 2/11. It will be worth the wait! Watch our posts and join our team at Manifest: The Future of Supply Chain & Logistics 2025 (Booth K26) to discover it. #Manifest2025 #ComingSoon #LogisticsInnovation #AlternativeCarriers

Let's #MeetTheTeam! Casimir Valencius is our Operations Associate! Can you guess his favorite part of the team? The eam members! He says we are fun to deal with. He also likes the variety of tasks allowing him to practice skills ranging from coding to customer support. What's surprising to him about this industry is how much work goes into ensuring each package is successfully delivered. It's an industry with many (literally) moving parts. (as you can see he's also funny!) Cas's dream is to go off and live in the mountains somewhere.

Imagine having an ice cream company and being able to deliver all of your products perfectly frozen and on time. Sounds like a dream, huh? Let’s call it a goal, because it’s possible with Cold Chain 3PL They are dedicated to keeping your perishable goods safe and fresh through every step of the process. Ensuring customer satisfaction when they get your products, considering their high quality. #3PL #PerishableShipping #ClientSpotlight

Are you a brand or 3pl attending Manifest: The Future of Supply Chain & Logistics? You don't want to miss this. We’re hosting The Supply Chain SocialA special happy hour designed specifically for large eCommerce shippers, from both brands and 3PLs. Join us for a fun evening and great conversations with other operational leaders in the industry. Co-hosted with: GoBolt Frate Returns ProShip, Inc. 📍Smith & Wollensky, inside The Venetian (just a 15-minute walk from the conference)  🗓️Tuesday, February 11th  ⏰5:00 PM – 8:00 PM Link to RSVP in the comments!