Happy Thanksgiving from the ICRH team! UF is giving us the week to reflect on and appreciate our community’s support and collaboration. We wish you a safe and enjoyable holiday and look forward to sharing more research when we return. #HappyThanksgiving #UFICRH
University of Florida Internal Communication Research Hub
Public Relations and Communications Services
To advance research, education, and best practices in internal communication and workplace wellbeing
About us
Mission To advance best practices in internal communication and workplace well-being by fostering cutting-edge research, promoting scholarly collaboration, and facilitating partnerships between scholars and practitioners. Vision To become a global innovation hub for excellence in internal communication. Through theory-grounded research, our hub strives to identify and develop innovative solutions that enhance internal communication effectiveness. We envision a future where every employee is informed, connected, engaged, and inspired to achieve their full potential, driving organizational success and creating a positive impact on society. Values Innovation: Innovation is in our DNA. We seek to stay at the forefront of new ideas and methods to generate creative solutions to internal communication problems. Rigor: Rigor is at the heart of our work. We uphold the highest standard of academic rigor, integrity and transparency in our research and scholarship and thrive to advance the theoretical foundations of internal communication. Collaboration: Collaboration is how we get things done. We value working together with scholars and practitioners across the borders to generate insights and solutions informed by diverse perspectives, expertise and experiences. Passion: Passion fuels our work. We believe a deep sense of commitment and enthusiasm is essential to producing high-quality work, advancing the field of internal communication and creating positive change in the workplace. Impact: Impact is what we strive for. We’re committed to conducting research that has practical relevance and real-world impact, and to translating our findings into actionable recommendations and solutions that can unlock the transformative power of internal communication.
- Website
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https://www.jou.ufl.edu/internal-communication-research-hub/
External link for University of Florida Internal Communication Research Hub
- Industry
- Public Relations and Communications Services
- Company size
- 2-10 employees
- Type
- Educational
- Founded
- 2023
- Specialties
- internal communication, strategic communication, research, quantitative , qualitative, employee communication, leadership, culture, change communication, trust, communication channels, communication technologies, employee engagement, employee experience, internal branding, reputation management, employee advocacy, employee-organization relationships, internal communication campaigns, and social media
Employees at University of Florida Internal Communication Research Hub
Updates
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How transparent internal communication from CEO, supervisors and peers leads to employee advocacy Lee and Dong (2023) explored the role of transparent internal communication from multiple communication entities within organizations — CEO, supervisors, and peers — in fostering employees’ internal and external advocacy. The research found that transparent communication strengthens employee empowerment and employee-organization relationships (EOR), driving advocacy at every level. Read the full study here https://lnkd.in/gqb3R9KJ Lee, Y., & Dong, E. (2023). How transparent internal communication from CEO, supervisors, and peers leads to employee advocacy. Management Communication Quarterly, 08933189231153869. #ResearchInsights #UFICRH #TransparentCommunication #EmployeeAdvocacy #EmployeeOrganizationRelationship #EOR #EmployeeEmpowerment
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Does internal communication warrant its own dedicated ethical framework? For #TLCThursday, we’re exploring key insights from our November Thought Leadership Circle Dialogue Session moderated by Dr Kevin Ruck. A big thanks to all of our Thought Leaders who contributed to the discussion and addressed the need for academic research supporting ethics in internal communication! Our next TLC Dialogue Session will take place January 2025.
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ICRH Newsletter: Sixth Edition Research insights, event spotlights, and a TLC Dialogue Session summary from our November discussion on ethics in internal communication. #ICRH #ResearchInsights #InternalCommunication #ThoughtLeadership
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Jämsen, Sivunen and Blomqvist (2022) found that employees who use communication technology more frequently have more positive perceptions of relational communication. In full-time remote work in the public sector, relational communication with supervisors, colleagues and clients has positive outcomes, including increased job satisfaction, organizational commitment and psychological well-being. However, the study also finds that relational communication can have negative outcomes, like increased work-family conflict and perceived isolation. Read the full study here https://lnkd.in/eHfK78nj Jämsen, R., Sivunen, A., & Blomqvist, K. (2022). Employees’ perceptions of relational communication in full-time remote work in the public sector. Computers in Human Behavior, 132, 107240. #CommunicationTechnology #RelationalCommunication #RemoteWork #WorkRelationships #ResearchInsights #UFICRH
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Thank you to Dr Kevin Ruck for leading an insightful TLC Dialogue Session on Nov. 1 about ethics and internal communication. Stay tuned for more insights from our November dialogue and what our Thought Leaders have to say as we continue to explore this topic! #UFICRH #ThoughtLeadership #InternalCommunicationResearch
Despite an extensive body of knowledge on ethical public relations, the ethics of internal communication is rarely explored by academics. This is a topic that formed the basis of a recent Internal Communication Research Hub (ICRH) dialogue session, where I outlined the lack of academic research, the potential theoretical underpinning for ethical internal communication, and some principles that could be adopted for practice. If you’ve not come across it yet, the ICRH is a great initiative led by Professor Rita Men at the University of Florida and is made up of leading internal communication researchers and practitioners. Link in comments below. Here are some of the key points from my presentation: ▶️ Desk research conducted for the session generated zero results for journal articles with the following key words in the abstract: internal; communication; dialogue; ethics. ▶️ Within the broad field of moral philosophy, deontology is particularly applicable to internal communication with an emphasis on treating employees with dignity and respect. ▶️ Dialogue is considered one of the most ethical forms of communication and has clear applicability to internal communication because it serves to mitigate power relationships, values individual dignity and self-worth and tries to involve participants in conversation and decision-making. ▶️ As Jim Macnamara observes, society needs more hearing and listening—including by and within the organizations that play a central role in contemporary societies. ▶️ There are three broad ethical internal communication challenges: ⏩ Conscious withholding of information or wilfully making it difficult to access (marginalisation) ⏩ Intentional misleading communication ⏩ Pretend listening Typical ethical challenges that practitioners may face were outlined, such as: omitting negative findings from employee surveys in the results briefing, withholding important information in a townhall, and failing to address concerns raised by a neurodiversity resource group. I'm sure there are many more! The session sparked an interesting and wide-ranging discussion in the group. Thanks to Rachel Miller, Liam FitzPatrick, Marlene Neill, Ph.D., APR, Fellow PRSA Ethan McCarty and Hongmei Shen for your valuable contributions and suggestions. The presentation is below. It’s a text-heavy document as it covers some key theoretical concepts. But the intention is to explore and develop the topic with a robust, research-informed approach, that is accessible and useful for practitioners. #internalcommunication #ethics #leadershipcommunication #employeecommunication
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University of Florida Internal Communication Research Hub reposted this
Ph.D., APR, Professor & Director at University of Florida; researcher, teacher, and consultant specialized in employee communication, leadership communication, and emerging technologies
Thank you so much, Kevin, for leading such an engaging and thought-provoking discussion on ethics in internal communication. The insights you and the group shared were truly valuable and inspiring! University of Florida Internal Communication Research Hub #internalcomm #ethics
Despite an extensive body of knowledge on ethical public relations, the ethics of internal communication is rarely explored by academics. This is a topic that formed the basis of a recent Internal Communication Research Hub (ICRH) dialogue session, where I outlined the lack of academic research, the potential theoretical underpinning for ethical internal communication, and some principles that could be adopted for practice. If you’ve not come across it yet, the ICRH is a great initiative led by Professor Rita Men at the University of Florida and is made up of leading internal communication researchers and practitioners. Link in comments below. Here are some of the key points from my presentation: ▶️ Desk research conducted for the session generated zero results for journal articles with the following key words in the abstract: internal; communication; dialogue; ethics. ▶️ Within the broad field of moral philosophy, deontology is particularly applicable to internal communication with an emphasis on treating employees with dignity and respect. ▶️ Dialogue is considered one of the most ethical forms of communication and has clear applicability to internal communication because it serves to mitigate power relationships, values individual dignity and self-worth and tries to involve participants in conversation and decision-making. ▶️ As Jim Macnamara observes, society needs more hearing and listening—including by and within the organizations that play a central role in contemporary societies. ▶️ There are three broad ethical internal communication challenges: ⏩ Conscious withholding of information or wilfully making it difficult to access (marginalisation) ⏩ Intentional misleading communication ⏩ Pretend listening Typical ethical challenges that practitioners may face were outlined, such as: omitting negative findings from employee surveys in the results briefing, withholding important information in a townhall, and failing to address concerns raised by a neurodiversity resource group. I'm sure there are many more! The session sparked an interesting and wide-ranging discussion in the group. Thanks to Rachel Miller, Liam FitzPatrick, Marlene Neill, Ph.D., APR, Fellow PRSA Ethan McCarty and Hongmei Shen for your valuable contributions and suggestions. The presentation is below. It’s a text-heavy document as it covers some key theoretical concepts. But the intention is to explore and develop the topic with a robust, research-informed approach, that is accessible and useful for practitioners. #internalcommunication #ethics #leadershipcommunication #employeecommunication
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What is the impact of internal communication on individual empowerment? This study by Gehrau et al. (2024) from Germany identified two dimensions of empowerment: integration (feeling part of the organization) and autonomy (the ability to act independently) as outcomes of both the frequency and quality of executive and peer communication. Read the full study here https://lnkd.in/eemeiNMS Gehrau, V., Lührmann, J., Stehle, H., & Röttger, U. (2024). The Impact of Internal Communication on Individual Empowerment: Findings of a Representative Employee Survey in Germany. International Journal of Strategic Communication, 18(3), 208–227. #ResearchInsights #UFICRH
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This study by Duarte and Silva (2023) highlights the critical role of communication in the hospitality industry, especially for enhancing employee retention. Read the full study here https://lnkd.in/e3x3CVK4 Duarte, Ana Patrícia, and Vítor Hugo Silva. 2023. Satisfaction with Internal Communication and Hospitality Employees’ Turnover Intention: Exploring the Mediating Role of Organizational Support and Job Satisfaction. Administrative Sciences 13: 216. #Hospitality #HotelEmployees #HumanResourceManagement #InternalCommunication #JobSatisfaction #OrganizationalCommunication #PerceivedOrganizationalSupport #TurnoverIntention #ResearchInsights #UFICRH
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In a 2023 case study, Pérez-Pérez, Berlanga and Victoria examine how IKEA Spain’s humanistic management model enhances employer branding by treating employees as the core of the organization. Read the full study here https://lnkd.in/gATixYeY Pérez-Pérez, L., Berlanga, I., & Victoria, J. S. (2023). Internal communication and employer branding within a humanistic model–a case study of IKEA (Spain, 2019–2021). Corporate Communications: An International Journal, 28(2), 213-229 #InternalCommunication #EmployerBranding #HumanisticModel #Stakeholders #ResearchInsights #UFICRH
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