Upper Hand

Are you utilizing client feedback to improve the environment of your sports business? If not, use these tips to start: 1. Establish multiple feedback channels 2. Demonstrate active listening 3. Analyze feedback 4. Communicate changes 5. Encourage continuous improvement Read more about how to manage feedback and improve client satisfaction: https://hubs.li/Q02BK9vS0

Some things are better with tiers. Like cake. 🎂 Or memberships. We've just launched a brand new feature that will transform the way you create and organize your business's memberships! Say hello to tiered memberships! 👋 This new functionality empowers you to build out tiers within a single membership name. So, whether you offer different prices for different benefit levels, commitment lengths, or another criteria, you're able to house these different levels under a single membership. Not only does this give you the flexibility to manage your memberships, but it also simplifies the client experience, making it easier for them to choose the membership option that is the best fit for their goals. Interested to learn more about our new feature? Click here to learn #whywebuiltthis and how this can help you better manage your business! https://hubs.li/Q02F7b750

Whether you’re a startup looking to make your mark or an established business aiming to expand your audience, leveraging social media effectively can be a game-changer. But with countless platforms and endless content competing for attention, how do you stand out? Here are 5 strategies to expand your business reach online: https://hubs.li/Q02F6Ktq0

In today’s market, having a strong and distinctive brand identity is not just a “nice to have";” it’s a “must have.” Your brand identity is more than just your logo or your business name. It encompasses your values, your mission, your personality, and the experiences you offer to your clients. By nurturing your brand identity, you can create a lasting impression, build client loyalty, and stand out from your competition. So, how do you nurture your business’s brand identity? How can you cut through the noise and stand out in a competitive (and growing) market. Building a robust brand identity requires a strategic approach and consistent effort. Whether you're a small sports business or an established company, there are various ways to enhance and nurture your brand. Here are 8 strategies to help you develop and maintain a compelling brand that resonates with your target clientele and drives business growth. https://hubs.li/Q02DzYfN0

When it comes to youth sports training, it’s easy to focus on the physical and technical aspects of your game. However, as coaches, it’s imperative to go beyond these basics to foster well-rounded athletes. Teaching effective communication, leadership, mental resilience, sportsmanship, and goal setting is crucial. These skills not only enhance athletic performance but also prepare young athletes for success in all areas of life. Are you teaching these five essential elements at your sports academy? If not, it’s time to start. Here’s how. https://hubs.li/Q02Dh0920

Client feedback is the foundation of improving and creating a more positive client experience. Why? Because your clients are the backbone of your business. Listening to your client’s feedback, accommodating their needs, and addressing their concerns ensures they stay loyal and satisfied. Here are 5 methods to collect client feedback and how to implement new processes: https://hubs.li/Q02Clnw80

Summer camp season is underway, and whether you're running a single-sport camp, a multi-sport event, or camps across multiple locations, ensuring a smooth registration process is crucial. Here are 5 ways to provide a seamless summer camp registration process: 1. Have a thorough camp registration form 2. Collect online registrations 3. Communicate before, during, and after your camp 4. Gather reports 5. Collect feedback Read more: https://hubs.li/Q02zHn1s0

With our headquarters in Indianapolis, May is an exciting month for our city: Between the Indy 500, the Pacers’ playoff run, and the Fever season heating up, this year was no exception! Last month was also busy and exciting for the Upper Hand squad. We welcomed new faces to our team (see the link in the comments to read more about them!), and have continued to make updates to our product to improve your experience in the app. Here’s an inside look at what’s new to our sports scheduling app, and a sneak peak at what’s coming soon! https://hubs.li/Q02BCdS80

A successful sports training facility begins with the creation of a business plan. It maps out your vision. your strategies. Actions toward achieving your goals. In our latest blog, we guide you step-by-step through creating a comprehensive business plan for your sports training business. We’ll cover everything from setting clear goals and identifying your target market to developing marketing strategies and managing finances. Read more: https://hubs.li/Q02BmvKm0

Say hey to the newest faces on the Upper Hand team! 👋 As we head into another summer, we’re excited to extend a warm welcome to Valeria Castillo, Harshwardhan Raghunath Patil, Trishita Dhara, and Evan Chung! At Upper Hand, we believe in the power of bringing in fresh perspectives that continue to improve our product and our brand, and we’re so excited to see what each of these individuals will bring to our team. Get to know Val, Harshwardhan, Trishita, and Evan! 👇 https://hubs.li/Q02zKSWS0