WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing device repair. As a WISE Certified service provider, the brand promise includes the highest commitment to service quality. Our goal is to offer consumers a consistent and reliable repair experience. WISE Certification is a collaborative effort across carriers, manufacturers, insurance providers, retailers, and more. We are focused on building consumer confidence while supporting the phone repair eco-system. The industry wanted to provide consumers with a trusted resource. Repair facilities now have a way to differentiate themselves with consumers and businesses looking for reliable and trusted professional that is repaired with industry recognized standards. WISE Certification means your technicians are trained in WISE certified in important areas, to mention a few: • Handling data with care • Battery management • Diagnostic processes • Screen replacement
External link for WISE Certification
1400 16th St NW
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Washington, District of Columbia 20036, US
WISE Certification reposted this
CTIA’s Reverse Logistics and Service Quality program experienced record growth as companies across the industry worked towards expanding our wireless ecosystem. Follow to keep up with CTIA’s end-of-year #WirelessRecap.
We are honored to be highlighted! Thank you to all RLSQ members and its 76 member companies for our remarkable year. Together, we have made significant progress in advancing the industry and driving sustainable practices.
Although our style takes you back to 1994 – the year the FCC held its first spectrum auctions – we are taking a look back at our key highlights from the past year. Follow along for our end-of-year #WirelessRecap to learn about our top moments.
WISE Certification reposted this
We are very proud to announce our partnership and collaboration with WISE Certification! It's an honor to be able to support a network of 23,000 WISE-certified technicians servicing smartphones, tablets, and Chromebooks all across North America!
Be sure to join us at CES! Must register to attend.
Calling all wireless retailers using digital ads to drive foot traffic! We are hosting an info-session at CES. We will discuss digital advertising best practices for certified stores accessing global online advertising platforms. We will share aggregated pilot program results utilizing Google Ads. Wednesday, January 8, 2025 | 12:00PM-1:30PM Must register to attend: ebooth@ctia.org. Lunch will be provided. #CESlasvegas
Big News for Device Repair Technicians! WISE Certification and Wera Tools have joined forces to empower technicians and elevate the repair industry. WISE Certified technicians can now access a limited-edition, co-branded Kraftform Micro Screwdriver Set & Rack – the perfect tools for high-quality repairs. This collaboration strengthens the support network for technicians and helps consumers find trusted repair professionals. Learn more: https://lnkd.in/gzVbkTvE Grab your exclusive toolset: https://lnkd.in/gw9yHd6t #devicerepair #WISECertified #WeraTools #partnership
Hot off the presses is our fifth issue of Reverse in Review! https://lnkd.in/dnQ4nagY Catch up on all record-breaking wireless industry news. Along with exciting new developments and industry leader spotlights. #RLSQ #ReverseInReview #CTIACertification
Gardner Edgerton High School is teaching students Chromebook repair, both providing an amazing skillset and resume builder for students, but also now becoming a hub for service excellence, for all Chromebooks deployed in the district. The story has just begun, and we are here for it! Next stop...WISE Certification. Stay tuned, more to come! #gardner-edgerton-usd-231
WISE Policies and Procedures for Authorized Service Centers V5.0 is now available. The updated version has new audit requirements and allows a pathway for companies seeking multi-campus certification. Thank you to the RLSQ Service Facility Working Group for your efforts in advancing this version to publication! https://lnkd.in/gf8CpaWK