Workplace Counselling Academy

The counsellor said 'I have burnout.' What to do when a client inaccurately recounts your words?   I have encountered an interesting ethical dilemma in workplace counselling.   We respect confidentiality and are committed to our ethical responsibility. Yet it has happened that the client will return to the workplace and inaccurately recount our discussion, such as "The counsellor said I have burnout" and it could be what is recounted does not entirely reflect the truth. When confronted, the counsellor cannot deny or confirm, that would be to speak out of the session and breach confidentiality.   We have a role to play in educating employees about the ethics of workplace counselling.   🔵 Here are five strategies that have proven effective for me:   1. Document thoroughly and promptly Detail confidentiality in a standard consent form: explaining confidentiality limits. Also, keep good documentation including session notes. This helps keep track of the session and my own recommendations or action plans for the client.   2. Set clear boundaries Establish guidelines around session content, time, and scope. I ensure that the client understands when and how I would have to break confidentiality.   3. Don't assume I try to approach each session without preconceived notions. Even though it catches me off guard when a client relayed information inaccurately, it remains essential to treat each session with individual consideration and respect.   4. Educate clients on ethical responsibilities I prioritise informing clients about their ethical responsibilities in the counselling process. This includes discussing that confidentiality works both ways and to whom to share their reflections.    5. Don't overlook self-care Recognising that fatigue can adversely affect the quality of client support, especially during challenging cases. I try to manage my well-being proactively. It helps to have sustained energy to manage challenging cases effectively.   Ethical guidelines include educating our clients on their responsibilities to protect their own confidential space.   What are the ethical nuances of workplace counselling you are experiencing, please share! ⬇️ —--------------   Follow Lené and tap 🔔 for more valuable content.   ♻️ Repost if this could help someone.   #WorkplaceCounseling #Ethics #Integrity #EmployeeWellbeing

5 Essential Protocols you need to know to manage trauma in the workplace effectively⬇️   🚨 Workplace trauma isn't just a psychological issue—it's a legal and organisational challenge. Are your protocols ready to meet updated standards?   Based on the HPCSA's guidelines and evidence-based practices, here are 5 critical protocols to manage workplace trauma while aligning with new regulations:   1: Risk Assessment Procedures:  Conduct risk evaluations to address threats effectively. 2: Immediate Response Actions: Develop SOPs for quick response and stabilisation. 3: Trauma Intervention Guidelines: Align practices with regulatory frameworks like HPCSA. 4: Post-Incident Support Practices: Access efficient support and return-to-work strategies. 5. Referral Processes: Create streamlined referral protocols for external mental health services.   Learn more about the 5 protocols in the guide attached 👇   Let’s approach workplace trauma with the same rigour as operational risks. Have you faced a trauma management challenge at work? Share below ⬇️ -----------------   Follow Lené and tap 🔔 for more valuable content. ♻️ Repost if this could help someone 🔗 Find links to the trauma intervention guidelines in the comments below.   #WorkplaceTrauma #MentalHealthInTheWorkplace #IndustrialPsychology

🌟 The change in the Scope of Practice for Psychologists: What's next for us? 🌟    With the 2021 High Court ruling in South Africa, our roles are evolving. But this change also opens doors for us to expand our competencies and redefine our impact.   Here's how we can navigate these changes:   ✅ Master New Competencies ↳ Familiarise yourself with the HPCSA's Minimum Standards for Training of Industrial Psychologists (2019). (Links in comments) ↳ Expand your therapeutic toolbox with brief-therapy models like SFT, CBT and ACT. (Links in comments)   ✅ Strengthen Ethical Practices ↳ Update your record-keeping and boundary protocols according to Rule 21 of the Ethical Rules of Conduct. (Links in comments) ↳ Ensure you're adequately trained and operating within proper conditions to provide the best support.   ✅ Enhance Mental Health Support ↳ Broaden your services to address stress, burnout, and trauma from a holistic intervention approach. (Links in comments) ↳ Equip yourself to provide full workplace counselling interventions.   Personally, it's been a rewarding journey of growth and learning.   🧠 Let's position ourselves to provide support when it's needed most. Share your strategies below! ⬇️   —---------------------------------   🔔 Follow Lené for more. ♻️ Repost if this could help someone. 🔗 Explore the HPCSA documents and enhance your therapeutic toolbox with the links in the comments below. #IndustrialPsychology #MentalHealth #ProfessionalPractice

🌟 Did you know the Scope of Practice for Psychologists was withdrawn in South Africa? Here’s what it means for us. 🌟 During my workplace counselling training sessions in South Africa, I noticed many fellow industrial psychology (IOP) practitioners were surprised to learn that the scope of practice was withdrawn three years ago in 2021. This change followed a High Court ruling, stating the scope of practice of practitioners in the profession of psychology in South Africa (Regulation R 704 of 11 September 2011) be withdrawn, leaving the Scope of Profession of Psychology (Regulation 993 of 16 September 2008) in place. In 2021, the Health Profession Council of SA (HPCSA) issued a new directive emphasising that the scope of the profession remains crucial for safeguarding psychological acts that only appropriately trained and registered practitioners may perform. 🔵 What does this mean for the IOP conducting workplace counselling? 🔹 Enhanced Training Standards:  The HPCSA's Minimum Standards for the Training of Industrial Psychologists (2019a) should be studied as a standard. Read here how to provide interventions like short-term counselling, including post-trauma and crisis counselling. 🔹 Focussed Internships:  The HPCSA Guidelines for Universities, Internship Training Institutions, and Intern Industrial Psychologists (2019b) highlight the necessity for IOP internships to be focused and specialised. Read here how to manage wellness, including diagnosing workplace-related psychopathology and developing essential counselling skills. 🔹 Professional practice: As we implement this new directive, we must stay aligned with Rule 21 of the Ethical Rules of Conduct, ensuring we address mental health in the workplace with integrity and accuracy. Personally, this directive has encouraged me to revisit my own skills in specific interventions, such as trauma counselling in the workplace. More specifically, I am refining how I prepare master's students and interns for this vital work. These regulations empower us to redefine our impact, facilitating better career and workplace adjustments for employees and providing the mental health support they need. 💬 Share your thoughts below ⬇️ —------------------------------------ ♻️ Repost to support our profession 🔗 Find links to the HPCSA documents in the comments below. #industrialpsychology #counseling #MentalHealth #ProfessionalPractice

Mental health challenges are on the rise. Let’s explore 5 support strategies to create psychologically safe workplaces ⬇️ Over half of employees are battling mental health conditions such as depression and stress. A recent survey from SADAG found that 52% of employees across various sectors report a mental health condition. Why? Studies show burnout increases when job demands like tight deadlines, long hours, and high-stress interactions outweigh the support employees receive. It’s not just about reducing demands; companies must strategically boost resources to match the workload. Providing better support isn’t optional - it’s essential. 🟣 To improve employee wellbeing, consider these 5 support strategies: 1. Measure wellbeing: Use a metric to identify the true reflection of employees’ wellbeing and address it effectively. 2. Targeted Resources: Provide fair remuneration, fair working hours, comprehensive training, reliable equipment, wellness programs (such as EAP and workplace counselling), and career growth opportunities. 3. Empower Supervisors: Train managers to identify early signs of stress and intervene timeously. 4. Strengthen Team Support: Cultivate a supportive culture amongst colleagues. 5. Reduce High-Stress Demands: Reassign difficult clients to dedicated support staff and provide workable strategies for change fatigue. Simple actions like these could contribute to creating psychologically safer workplaces and support mental health and productivity. Comment your thoughts 👇 —---------------------------- ♻️ Repost if this resonates 🔔 Follow Lené for more insights 🔗 Access the SADAG research findings in the comments below #EmployeeWellbeing #MentalHealth #Leadership

Trauma-informed care isn't just a buzzword—it's the top strategy for today’s workplaces. Leaders who neglect trauma in their teams risk losing valued talent. 🌍 On Mental Health Awareness Day, we’re reminded that unaddressed trauma costs organisations more than they realise: ⚠️ 27% of adults in South Africa experience depression ⚠️ Employee absenteeism (due to mental health issues) costs the SA economy approximately R19 billion annually ⚠️ Only 6% seek help due to stigma ⚠️ Decreased productivity, absenteeism, and high turnover are common workplace impacts ⚠️ The global economy could lose US$16 trillion due to mental health issues by 2030 Trauma-informed care empowers employees, builds resilience, and creates safe working environments. Leaders can unlock their teams' full potential by addressing unprocessed experiences and starting conversations about mental health. Ignoring trauma only deepens the damage. Let’s create safer, more resilient workplaces together. See the comments for insightful articles 👇 ----------------------------------------------- ♻️ Reshare this post to spread awareness #workplacementalhealth #trauma #coaching #wellbeing #counseling

🌿Workplace Counselling Skills Course for IOPs🌿 Elevate your counselling skills and thrive in your role. 🌟We invite industrial and organisational psychology practitioners to join us for training in a CPD-Accredited Workplace Counselling Skills Course. Presented by registered IOPs, Prof Lené Graupner & Inge-Amé de Bruin, this course will equip practitioners with an integrated counselling framework. The counselling framework focuses on cultivating workplace resilience and wellbeing and enables both counsellor and client to flourish!                 💳 Pricing: R1250 (Payment plan available) 🌐 Secure Your Spot: https://lnkd.in/dV-77DPF For inquiries: 📧 Email: info@workplacecounsellingacademy.com 📞 Phone: 078 527 4898 (Inge-Amé) / 072 718 0802 (Lené) Advance your skills and make a meaningful impact in the workplace. We hope to see you there! 🌱🌿 #trauma #coaching #wellbeing #counseling #workplacewellbeing