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XOi: The future of field service technology is here. ➡ xoi.io

💡Innovating Proactive Customer Service: Perfection Group + XOi As VP of Technology, Rob Winstel has charged Perfection Group with using XOi technology to build a better future, one facility at a time. Having technology that dials a business owner into what’s happening on a jobsite pushed customer service and success into a innovative, proactive process, rather than a standard reactive break/fix relationship.

❗NEW FOR 2025: 5 digital tools needed for success in the trades. This year, it's all about being proactive. The best way to get ahead? Investing in digital tools that bring efficiency and effectiveness on the jobsite. When you have a solid grasp on your entire roster of technicians, and the equipment they're working on, success and a whole new approach to proactive decision making is guaranteed in 2025. 1️⃣ In-app cameras: Capture jobsite work with clarity and intent. 2️⃣ AI work summary: smart, automated summaries of completed work. 3️⃣ Safety check: Automatically ensure safety compliance. 4️⃣ Premium Data: Keep automated tabs on your equipment 5️⃣ Customer share tools: Provide customers with an elite level of jobsite transparency.

Wishing you and yours a very happy holiday. - Team XOi

💡Bridging the Gap Between the Office & the Field : Tolin Mechanical Systems + XOi As a self proclaimed “data guy,” Austin Janes, Business Analyst at Tolin Mechanical, knows that convincing techs in the field to embrace technology can be a challenge. But, as Austin says, “just trust me, it’s gonna change the way you do things. It’s gonna save you so much time.” Bridging that gap, and being able to validate information from the field gives the back office a granular view of how to better service and sell to customers.

XOi's Manager of Enterprise Customer Success Adam Weigle has a great conversation with Gil Cavey on the HVAC Uncensored Podcast about the demand for XOi product updates, moving from reactive to proactive, and how to ensure the trades are resilient for years to come. Listen: https://lnkd.in/eNC5h9kh

🄲🄰🅂🄴 🅂🅃🅄🄳🅈 When COMFORT SYSTEMS USA NORTHWEST faced the challenges of consistently collecting and communicating documentation from the field to customers, they turned to XOi for the solution. XOi Key Results: ↳ 10% to 20% reduction in warranty expenditures ↳ $9,000 to $15,000 in annual customer savings ↳ 75% Reduction in Estimator Costs ↳ 3 to 5 hours saved per technician With XOi, Comfort Systems Northwest has met, and will continue to meet, ever-evolving customer expectations. Read the case study: https://lnkd.in/gGAe5SRz

➡️ Stay up to date with XOi's new E-book on investment, consolidation, and territory expansion in the world of field service. Considering consolidation, expansion of your company territory, or investment? Before you make the leap, there's a lot to know about this current market.

Our longstanding collaboration with the leading provider of business management software, Davisware, has simplified onsite tasks and improved service since 2019. Today, we are extremely excited to announce enhancements to this partnership that will equip service teams to offer a more intelligent and personalized experience. Read the news➡️ https://hubs.li/Q02-7x_d0

Happy Thanksgiving from the team at XOi! We're so thankful for our incredible peers, the growth we've achieved over this past year, and most of all, the customers that never cease to make the work so worth it. From ours to yours, have a wonderful and relaxing holiday.