XSELL Technologies

We’re proud to partner with WellBe to revolutionize patient outreach one AI-powered engagement at a time. Catch WellBe’s Chief Product and Experience Officer, Pranav Kothari, on stage with XSELL's Chief Customer Officer, Michael Brennan, at HLTH Vegas 2024 for an inside look at our success together. 🩺 🤝 Don’t miss the case study “Fostering Patient Trust with AI" on Tuesday, October 22nd, at Theater B. See you there! Learn more https://lnkd.in/gTzMe5NN #HLTHUSA #AI #XLM #XSELL #WellBe #HealthcareInnovation #bebold #healthcare #healthinnovation #futureofhealth #PatientEngagement #QualityCare

Big news alert: We've earned a HITRUST i1 certification! 🚨 This certification isn’t just a badge — it reflects the hard work our team puts into staying ahead of the cybersecurity curve and keeping data safe. Want to learn more about how we’re raising the bar for secure, AI-powered solutions? See more here: https://lnkd.in/ggYTWeJx #HITRUSTCertified #Cybersecurity #DataProtection

New year = new wins! 🏆 But before we hit the ground running in 2025, let’s reflect on some of XSELL's milestones from 2024: ➊ Security and standardization certifications ➋ Revamped Agent Experience tool UI ➌ Crain's Chicago Business Fast 50 list ➍ Speaking at Medicarians 2024 conference Check out the blog for the full recap: https://lnkd.in/gUV2eVhY #NewYear #Innovation #AI #Reflection #Growth

Happy Holidays from all of us at XSELL! ✨ This week, our team celebrated with photo ops with Santa and an ugly sweater contest at the office. But the real highlight? The opportunity to give back and partake in a little friendly competition. 🎁 Our festivities included a speed-wrapping showdown to wrap gifts for a classroom of local elementary school students that we shopped for and donated based on their letters to Santa. Wishing everyone a season filled with cheer and love! #HappyHolidays #GivingBack #HolidayCheer

Data overload is real — especially in contact centers. 📊 In today's AI-fueled "data gold rush," figuring out which metrics matter most is tough. But there's good news: You don’t have to drown in KPIs to boost agent performance. In one of our latest blogs, XSELL's Head of Data Science shares strategies for cutting through the noise, combining qualitative insights with real-time #data, and identifying what really drives success on customer calls. Check it out here: https://lnkd.in/g3Vu7rKg #CallCenters #AITools #KPIs

Happy #Thanksgiving from XSELL to you! 🍂 As our team switches into feast mode to enjoy some turkey and time with friends and family, we wish you a day full of joy and gratitude.

Last week, two members of our Operations Team joined the Chicago stop of the Databricks Data + AI World Tour to explore the latest advancements in #DataScience tools, prompt engineering and beyond. 🚀 Check out some of Michael and Aaron's takeaways, including how mistranscription and ensuring data quality is a common challenge call centers face as they harness the power of AI:

Diallo G. — XSELL's Head of Security, Privacy & Risk — recently had the privilege of sitting down with Digital First® Magazine to talk about his tech #CareerJourney and today's AI-era security threats. ➡️ Check out the full interview here: https://lnkd.in/gXPQc6HW

What better way to showcase how our product is fueling healthcare innovation than with a real-world client story? 🎤 Huge thank you to Pranav Kothari and WellBe Senior Medical for partnering with XSELL to take the stage at HLTH USA 2024!

From serving eXpresso martinis at our sponsored happy hour to seeing how AI is advancing the #Healthcare industry, our team had a blast at HLTH USA 2024 in Vegas last month. 🩺 🎉 See some of our takeaways in this conference recap: #HLTH2024 #HLTHUSA