Talk Advocacy to Me | Todd Nilson
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Event hosted by Captivate Collective
June 25, 2024 – June 25, 2024Online event
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Fostering a thriving community for your customers is essential, and leveraging the power of super-users, those highly active and engaged community members, can pay dividends into your customer advocacy efforts.
Todd Nilson, President & Community Strategist of Clocktower Advisors, brings his expertise in community strategy to the table, offering valuable insights into how super-users can become powerful advocates within your community. We’ll be talking about:
* what a super-user program actually is
* the difference between these programs and stand-alone customer advocacy programs
* how to leverage super-users for advocacy
* the role marketing plays in supporting and nurturing these programs
We’ll be talking tips and strategies to build and leverage a super-user program to strengthen your community, drive engagement and maybe even innovate your approach to community management all together. Whether you’re a marketer, community manager, or business leader, this episode is sure to provide insights that will help you harness the full potential of your community super users!