“I enjoyed getting to know and working with Jomo while he worked for speakTECH. He always operated in a very professional, upbeat, "can do" manner, which always gave a lift to my day. His follow up with clients and projects we shared in common is greatly appreciated. I wish him only the best of luck in his future endeavors. Willy Reese, Sr. Director, speakTECH willyreese@roadrunner.com”
About
Contributions
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Your team is struggling to grasp ROI in digital strategy. How can you make it resonate with them?
Make it real and do the math. ROI isn't one-size-fits-all. Nor does it suit every company objective. There are nuances by market, by function, and by business model. In healthcare, there is an additional complexity, which is that traditional ROI doesn't capture critical elements like quality improvements, closures of gaps in care, or increases in access an patient satisfaction. This makes the pursuit of raw ROI offensive to clinicians. The key is to do the work in advance so you are speaking in a language that is both understandable and relatable to your team, while being aligned with company goals and metrics.
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What are the key benefits of IT strategy consulting?
Like Mike Tyson says, everyone has a strategy until they get punched in the face. Same is true with IT strategy; the best laid plans are quickly waylaid by the punches in the face of reality. So what to do? Spend more time planning. Be ready for everything. Think through contingencies. Model out scenarios. Know where you are headed and build ROI maps to support your plans. Track your results against those plans and adapt. Iterate. Redirect. Continuously improve and steer towards value. Be ready, because you know the punches are coming.
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Here's how you can integrate innovation into your program strategy and goals.
Hearts and minds. Innovation efforts fail in large part because of lack of engagement of end users and their stories. There are two oft ignored critical components that can help drive product innovation success: Process Maps and Storyboards, visual tools used to outline the steps in a process and the user journey. They help identify bottlenecks, improve understanding among stakeholders, and ensure a seamless user experience. In addition to helping foster a culture of collaboration between IT and the business, these efforts create a tangible roadmap for deployment that has been signed off on by the users themselves.
Activity
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Thank you to ViVE for inviting me last week to join a panel at this annual conference for digital health decision-makers to discuss the growth in…
Thank you to ViVE for inviting me last week to join a panel at this annual conference for digital health decision-makers to discuss the growth in…
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Regarding recent EHR flame wars, the Health Tech Talk Show submits our meme for consideration to the masters of the genre in our industry, Nikhil…
Regarding recent EHR flame wars, the Health Tech Talk Show submits our meme for consideration to the masters of the genre in our industry, Nikhil…
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Thank you MidWest PDC for your support of Eclipse Regenesis and our mission to cure short bowel syndrome.
Thank you MidWest PDC for your support of Eclipse Regenesis and our mission to cure short bowel syndrome.
Liked by .Jomo Kenneth Starke
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The SCAN Foundation (TSF) focuses on supporting older adults so they can age well in their homes and communities. Disasters like the Southern…
The SCAN Foundation (TSF) focuses on supporting older adults so they can age well in their homes and communities. Disasters like the Southern…
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Our Partner Programme at ViVE Nashville 2025 was a big success! A huge thank you to our incredible speakers, and dedicated attendees for making…
Our Partner Programme at ViVE Nashville 2025 was a big success! A huge thank you to our incredible speakers, and dedicated attendees for making…
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Director of Innovation, Harvard Medical School's Center for Primary Care and Harvard HealthTech Fellowship
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