Administrative Assistant 3 - Patient Navigator
Administrative Assistant 3 - Patient Navigator
UCLA Health
Los Angeles, CA
See who UCLA Health has hired for this role
Description
Join our team as a Patient Navigator in Radiation Oncology, where you'll play a pivotal role in ensuring our patients receive seamless, coordinated care across all our locations.
Key Responsibilities
Join our team as a Patient Navigator in Radiation Oncology, where you'll play a pivotal role in ensuring our patients receive seamless, coordinated care across all our locations.
Key Responsibilities
- Primary Point of Contact: Serve as the key liaison for patients, beginning from their initial scheduling and continuing through their entire treatment process.
- Coordination and Communication: Facilitate day-to-day coordination and communication for patients, ensuring they have all necessary information and understand the next steps in their care.
- Authorization Management: Obtain necessary authorizations and clearly communicate the approval process to patients, providing them with a smooth, stress-free experience.
- Tactful Interaction: Maintain effective communication on all levels through professional and tactful interactions, ensuring a positive patient experience.
- Proactive Support: Manage the patient’s journey proactively, ensuring all aspects of their care are efficiently organized and any obstacles are promptly addressed.
- Multitasking Ability: Perform responsibilities with frequent interruptions and distractions, maintaining a calm and organized approach.
- Additional Assistance: Provide general assistance, including triaging phone calls and supporting the front desk as needed.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Administrative -
Industries
Hospitals and Health Care
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